Chapter 3 Flashcards

(10 cards)

1
Q

which of the following terms refers to the desire on the part of an employee to remain a member of the organization?

  • organizational efficacy
  • organizational control
  • organizational efficiency
  • organizational commitment
A

Organizational commitment

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2
Q

which of the following is one of the three types of organizational commitment?

  • reactive commitment
  • Associative commitment
  • normative commitment
  • distributive commitment
A

Normative commitment

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3
Q

The desire to remain a member of an organization due to emotional attachment to, and involvement with, that organization is called. “____ commitment.”

A

Affective

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4
Q

“____ commitment” is defined as a desire to remain a member of an organization because of an awareness of the cost associated with leaving it.

A

Continuance

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5
Q

A desire to remain a member of an organization due to feeling of obligation is called _____ commitment.

A

Normative

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6
Q

The ___ model suggested employees with fewer bonds will be most likely to quit the organization.

A

Erosion

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7
Q

Miranda works for the United Bank at Madison. She feels overworked and dislikes her job profile. But Miranda cannot quit because she needs the job to repay her education loan. What type of commitment does Miranda have?

A

Continuance commitment

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8
Q

Nelson Roe works as an assistant coach for the Washington wizards in the NBA. Recently, he was offered the head coaching duties at the Portland Blazers. Though their terms and remuneration were very attractive, and it would be a huge career move for Nelson, he declined the offer. He felt it was with Washington wizards that he learned and developed as a coach, and that came back at Washington wizards is the right thing to do and is his obligation. This an example of ___ commitment.

A

Normative

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9
Q

which model of withdrawal argues that the various withdrawal behaviors are positively correlated. For example, the tendency to daydream or socialize leads to the tendency to come in late or take long breaks, which leads to the tendency to be absent or quick.

A

Progression

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10
Q

jess, Frank, and Ted are coworkers at crossroad Inc. Having worked at CI for five years now the three year discussing their career one day during lunch break when they heard Mary just quit and decided to work for a competitor. Frank remark said it is not worthwhile for him to leave like mary because he is so close to getting his big promotion. He has put in the time and hard work for this promotion. If you left for another company, he will not likely get this opportunity again. Ted replies to Frank that for him, it’s the CI’s relaxed atmosphere and his best friends at CI that keep him working there. When they asked Jess about how he felt, just indicates that mary had no bond to CI. She was relatively new and had not invested any time at CI. “For me,” jess, says, “ CI gave me an opportunity and invested so much in mentoring me, preparing me for the position, and showing me the ropes to success. There is no way that I can desert them by leaving for another company.“ Ted is exhibiting:

  • Continuance commitment
  • Affective commitment
  • obligation based commitment
  • normative commitment
A

Affective commitment

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