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Flashcards in chapter 3 Deck (27):
1

professional

a person who earns a living through the expertise of his/her work

2

standards of care

written requirements that detail the responsibilities a professional will be held accountable for in the performance of his or her duties

all professionals at least have 1
-detail minimal requirements
- hold professionals accountable
- generic, simple statements
National, state, local

3

code of ethics

written statements that detail type of behavior a professional should strive toward when performing his or her professional duties

each profession has atleast one professional organization that publishes a code of ethics
describes the type of conduct expected

4

medical practice act

laws passed by a state to determine the requirements of a healthcare & it's professionals

create a medical board that oversees healthcare in the state
write policies & procedures that dictate how healthcare is delivered
determine the scope of healthcare delivery & practice

5

credentialing

validation of an individual's qualifications and background by an established organization granting the verification

6

licensure

a person is granted the authority to perform a certain task after demonstrating certain expertise, a credentializing process

similar to a drivers license
not all professions are required to have 1
differs from state to state
(static principle)

7

certification

confirms or gurantees that specific knowledge has been obtained in a particular area, credentializing process

determined by granting institution
input provided by professional organizations
criteria differs from state to state

8

reciprocity

the exchange of credentials from one state to another

transferring credentials from one state to another
different states have different requirements
reciprocity agreements differs from state to state

9

technical skills

administering medications
assessing patients and their conditions
identifying instruments
performing medical or surgical procedures
taking/reading diagnostic images
need an understanding of A&P
taught in a classroom setting

10

people skills (AKA emotional intelligence)

emotional skills
caring nature of people who wants to help
1. building self esteem of others
2. showing empathy for others
3. communicating effectively:
by asking productive questions
demonstrating effective listening skills
responding appropriately to emotional statements

11

practice of medicine

applies to all healthcare professionals
medicine is not an exact science but is continually learned & fine-tuned
build a knowledge base from every patient

12

professions and Professionals

professional - expertise, well crafted technical and people skills
applies when you first start working

13

professional organizations

accreditation requirements
many focus on education
set standards for the profession
standards of care
code of ethics

14

medical board

what the requirements are for entering healthcare profession
what the requirements are for working as a healthcare professional
how healthcare is delivered within the state

15

policies and procedures

write laws regarding credentializing
-certification
-licensure
revocation and suspension criteria

16

registration

a special designation which is used to differentiate members of the same profession
identifies who can perform specific technical skills
a list identifies who's registered from who's not

17

scope of practice

sets the legal boundaries that each profession is authorized by law to perform
identifies what you can do/can't do
determined by medical boards & practice acts

18

3 employment law areas

applying for a job
working on the job
losing a job

19

Equal Employement Opportunity Commission (EEOC)

age
disability
race
gender
national origin
pregnancy
religion

20

affirmative action

address overt wrongs committed in the past
applies to any aspect of a job, hiring, promotions, termination

21

Americans disability act (ADA)

protects people with disabilities
prohibits discrimination
based on qualifications and ability

22

occupational safety and health administration (OSHA)

workplace safety
bloodborne pathogens
-what they are
-protection guidelines

23

material safety data sheet (MSDS)

caustic material
risk for exposure
treatment for exposure
properly handle & store substances

24

workers compensation

on the job illness/injury
benefits
-requirements
did the injury arise out of the work performed
did the injury occur in the course of their Employement
-wages
-medical expenses
-work accommodations

25

Family Medical Leave Act (FMLA)

up to 12 weeks of unpaid leave
applies to men/women
birth and care of newborn
placement of adoptive child
care for immediate family members
serious, personal health conditions

26

losing a job

justified cause
all previous agencies, programs, discriminatory practices
Union consideration

27

defensive medicine

the type of medical practice used by healthcare workers to protect themselves against potential lawsuits

apart of all patient care
focuses on the healthcare provider, not the patient