Flashcards in Chapter 3 / 4 Deck (19):
An objective of properly documenting all department activities and functions.
Compliance with legal requirements, Justification for resource allocation, Proof of well-informed decision making
Evaluating the equity of compensation and benefits, what are the two levels?
Internal and External
The following are benefits available to the employee
Security, health, payments for time not worked, employee services
Federal law pertains to minimum wage, overtime, and record keeping
Fair Labor Standard Act
Statement or principle used to guide decision and actions.
Who is the best person to complete the employee evaluation?
How far back should a chief officer look back for past trends when conducting a risk assessment?
The first step a chief officer should take when evaluating the efficiency of human resources is to conduct risk assessments. What is the next step?
Determine the Service Level
To meet legal requirements, promotion policies and procedures must meet which of the following criteria?
Be valid and reliable
NFPA 1710 and NFPA 1720
Standards provide guidance on determining human resources needs and personnel assignments.
The first step in determining how well people in a department work together to meet customer's needs.
Evaluate management - Employee relationship
When management and Union's agree
Collective Bargaining Agreement
Evaluator compares a candidate to other candidates and not specific competencies, which kind of bias is occurring?
A method used to collect the information needed for a job analysis.
Pictures, Observation, Work Diaries, Surveys
A local government agency that has complete control over all city services
Municipal Fire Department
The following organization manages the volunteer organization known as FIRE CORPS.
National Volunteer Fire Council
Shared service organization is a separate tax entity that is solely responsible for an area's fire, rescue, and emergency medical service.
Fire Protection District
The first step an officer should take when creating a local policy.
Know what is to be accomplished