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Flashcards in Chapter 3 / 4 Deck (19):
1

An objective of properly documenting all department activities and functions.

Compliance with legal requirements, Justification for resource allocation, Proof of well-informed decision making

2

Evaluating the equity of compensation and benefits, what are the two levels?

Internal and External

3

The following are benefits available to the employee

Security, health, payments for time not worked, employee services

4

Federal law pertains to minimum wage, overtime, and record keeping

Fair Labor Standard Act

5

Statement or principle used to guide decision and actions.

Policy

6

Who is the best person to complete the employee evaluation?

Immediate Supervisor

7

How far back should a chief officer look back for past trends when conducting a risk assessment?

5 years

8

The first step a chief officer should take when evaluating the efficiency of human resources is to conduct risk assessments. What is the next step?

Determine the Service Level

9

To meet legal requirements, promotion policies and procedures must meet which of the following criteria?

Be valid and reliable

10

NFPA 1710 and NFPA 1720

Standards provide guidance on determining human resources needs and personnel assignments.

11

The first step in determining how well people in a department work together to meet customer's needs.

Evaluate management - Employee relationship

12

When management and Union's agree

Collective Bargaining Agreement

13

Evaluator compares a candidate to other candidates and not specific competencies, which kind of bias is occurring?

Contrast Error

14

A method used to collect the information needed for a job analysis.

Pictures, Observation, Work Diaries, Surveys

15

A local government agency that has complete control over all city services

Municipal Fire Department

16

The following organization manages the volunteer organization known as FIRE CORPS.

National Volunteer Fire Council

17

Shared service organization is a separate tax entity that is solely responsible for an area's fire, rescue, and emergency medical service.

Fire Protection District

18

The first step an officer should take when creating a local policy.

Know what is to be accomplished

19

The intergovernmental project team would be used on an incident requiring extensive mitigation and recovery.

High-impact incident team