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1

hotel resources? 7=

people, money, time, procerdures, materials, energy, equipments

2

Basic Planning Activities a housekeeping manager needs to know!

MANAGE resources, procedure, time, equipment, staff quantity, money and materials

3

why house keeping need to plan out everything accordingly ?

to minimize cost, maximize productivity, minimize material use, run the housekeeping efficiency in the system, maximize productivity of staff

4

House keeping department not only cleans room, what are the other area they clean?

corridors, public, pool, offices, store room, laundry room, lobby

5

what happens if housekeeping department dont run well?

they will run out of order, unproductive, not getting enough room to sell out on time which will affects the sales, cost of cleaning will increase, in the end hotel could not operate properly

6

Basic planning activities

This is the first principle of how to clean up a hotel and run efficiently with a minimal cost

7

what item AND WHERE needs to be clean or maintained

Area Inventory list

8

how often the items within specific area needs to be clean?

Frequency schedules

9

What must be done in order to clean or clean or maintain in a specific area?

Performance standard

10

How long does it take to complete a task?

Productivity standards

11

What equipment and supplies will be needed for staff to operate efficiently

Inventory levels

12

What is Area Inventory Lists

First step before to plan is to create AIL., WHAT AND WHERE TO CLEAN.

13

How does AIL operate and what to clean.

Should be very detailed to let staff follow the sequences and procedures and what to clean

14

what is Frequency schedules

how often items or a area must be clean

15

how FS works?

plan on schedulling, how often, when and what situation.

16

what is performance standard?

what is to be done, how it should be done, it needs to be clean to be clean, it needs to be perfectly clean, cleaning must have a quality standard of clean out come.

17

how to regulate performance standard?

excutive housekeeper must inspect what staf have did

18

Productivity standard

acceptable, measurable, sufficient amount of work runs by employee productively

19

how productivity standard works?

how long does it takes to finish a specific task

20

Productivity standard +performance standards

good results=perfection

21

Inventory levels

what equipment and supplies we need in order to meet performance and productivity?

22

two types of inventories

recycle and non- recycle

23

Recycled inventories?
what are the items?

recyclable items, usable items for guest

24

Par refers to?

number of items need to have in order to meet daily support.

25

non-recycled inventories

items that used and supposed to throw away after use.

26

Purchasing order system is based on two figures

minimum quantity and maximum quantity

27

whats the use of Purchasing order

analyze,forecast, planned to ready stocks (shampoo, soap, drinks, toothbrush)

28

so whats BASIC PLANING ACTIVITIES= RESULT DOCUMENTS?

AIL, FS, PS, PS, IL

29

action=results

Initial planning questions= resulting documents