Chapter 4 Flashcards

(29 cards)

1
Q

Job requirement matrix

A

A more complete description of what the worker does and how and why they do it; it clarifies each tasks purpose and each duty’s required knowledge, skills, abilities, and other characteristics.

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2
Q

Job rotation

A

A technique to relieve monotony and employee boredom that involves systematically moving employees from one job to another

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3
Q

Talent management

A

The holistic, integrated, and result-and-goal-oriented process of planning, recruiting, selecting, developing, managing, and compensating employees.

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4
Q

Diary or log

A

Daily listing made by employees of every activity in which they engage, along with the time each activity takes

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5
Q

Competency- based job analysis

A

Describing a job in terms of the measurable, observable, behavioral competencies an employee must exhibit to do a job well

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6
Q

Process chart

A

A diagram showing the flow of inputs to and outputs from the job under study

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7
Q

Work simplification

A

An approach to job design that involves assigning most administrative aspects of work (such as planning and organizing) to supervisors and managers, while giving lower-level employees narrowly defined tasks to perform according to methods established and specified by management

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8
Q

Incumbent

A

Individual currently holding the position

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9
Q

Competencies

A

Demonstrable characteristics of a person that enable performance of a job

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10
Q

Business process reengineering

A

Redesigning business or eases usually by combining steps, so that small multifunction teams using information technology do the jobs formerly done by sequence departments

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11
Q

Job

A

A group of related activities and duties, held by a single employee of number of incumbents

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12
Q

Industrial engineering

A

A field of study concerned with analyzing work methods; making work cycles more efficient by modifying, combining, rearranging, or eliminating tasks; and establishing time standards

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13
Q

Job description

A

A written statement of what the job holder actually does, how they do it, and under what conditions the job is performed. It includes the duties, responsibilities, reporting relationship, human qualifications, and working conditions of a job— one product of a job analysis.

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14
Q

Task statement

A

Written item that shows what the worker does on one particular job task; how the worker does it; the knowledge, skills and aptitudes required to do it; and the purpose of the task.

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15
Q

Position

A

The collection of tasks and responsibilities performed by one person.

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16
Q

Team

A

A small group of people with complimentary skills who work toward common goals for which they hold joint responsibility and accountability

17
Q

Occupation

A

A collection of jobs that share some of all of a set of main duties.

18
Q

Organizational structure

A

The formal relationship among jobs in an organization

19
Q

Jobs analysis

A

The procedure of determining the task, duties, and responsibilities of each job, and the human attributes (in terms of knowledge, skills, and attributes) required to perform it.

20
Q

Job specification

A

A list of the human requirements — that is, the requisite knowledge, skills and abilities— needed to perform the job; another product of a job analysis.

21
Q

National occupational classification

A

(NOC) a reference tool for writing job descriptions and job specifications. Compiled by the federal government, it contains comprehensive, standardized descriptions of about 40,000 occupations and requirements for each

22
Q

Physical demands analysis

A

Identification of the senses used and the type, frequency, and amount of physical effort involved in the job

23
Q

Job enlargement

A

(Horizontal loading) a technique to relieve monotony and boredom that involve assigning workers additional tasks at the same level of responsibility to increase the number of tasks they have to perform

24
Q

Position analysis questionnaire

A

(PAQ) a questionnaire used to collect quantifiable data concerning the duties and responsibilities of various jobs.

25
Functional job analysis
(FJA) a quantitative method for classifying jobs based on amounts of responsibility for data, people, and things. Performance standards and training are also identified
26
Job design
the process of systematically organizing work into tasks that are required to perform specific job
27
Organization chart
a snapshot of the firm, depicting the organizations structure in chart form at a particular point in time
28
Job enrichment
(Vertical Loading) any effort that redesigns jobs to make an employees job more rewarding satisfying by increasing the opportunities for the worker to experience the feelings of responsibility, achievement, growth, and reconciliation.
29
Team based job design
Job designs that focus on giving a team, rather than an individual, a whole and meaningful peace of work to do and empowering team members to decide among themselves how to accomplish the work