CHAPTER 4 Flashcards

1
Q

can be seen as a problem-solving process that generates a solution that is considered be ideal, or at least acceptable.

A

Decision-making

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2
Q

Consequently, it is a mechanism that can be more or less logical or atonal and based on overt or implicit knowledge and beefs.

A

Decision-making

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2
Q

processes, implicit emotion is often used to fill holes (Brockmann,2016). Optically, all, implicit and explicit, of these forms of brumation are used together in the decision-making process.

A

dynamic decision-making processes

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3
Q

NINE (9) CHARACTERISTICS OF A GOOD DECISION

A
  1. Decisions positively impact others
  2. Decisions are replicable
  3. Decisions foster opportunity (Empowers others to act)
  4. Decisions include others
  5. Decisions are executable
  6. Decision is systematic
  7. Decisions are accountable
  8. Decisions are pragmatic
  9. Decisions involve self-awareness
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4
Q

DECISION-MAKING TECHNIQUES

A
  1. Group Decision-Making Techniques.
  2. Individual Decision-Making Techniques
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5
Q

DECISION MAKING APPROACHES

A

1.RATIONAL OR ANALYTICAL APPROACH
2. INTUITIVE DECISION-MAKING APPROACH
3. RANDOM OR CHANCE APPROACH

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6
Q

 Exemplified by systematic decision-making.

A

RATIONAL OR ANALYTICAL APPROACH

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7
Q

 Defines upfront success factors

A

RATIONAL OR ANALYTICAL APPROACH

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8
Q

 Consideration of the implications of the final decision

A

RATIONAL OR ANALYTICAL APPROACH

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8
Q

 Looks for details and objectively explores how each solution meets each success factor. Decision-making is organized and decisions can be taken under the assumption of the desired solutions except for major unforeseeable or unpredictable incidents.

A

RATIONAL OR ANALYTICAL APPROACH

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9
Q

 Careful planning is not possible or not desired.

A

. INTUITIVE DECISION-MAKING APPROACH

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9
Q

 Relying on emotions and feelings.

A

. INTUITIVE DECISION-MAKING APPROACH

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10
Q

 In this approach a decision is made on impulse, without thought.

A

RANDOM OR CHANCE APPROACH

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11
Q

 People will point to a “gut feeling” or “hunch” as the cause for a choice, reflecting that explanation is not accessible through conscious thought.

A

INTUITIVE DECISION-MAKING APPROACH

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12
Q

 Flipping a coin or using a “decision wheel” would be representative of employing this approach

A

RANDOM OR CHANCE APPROACH

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13
Q

 It is sometimes considered a dependent style because this approach can promote denial of responsibility.

A

RANDOM OR CHANCE APPROACH

14
Q

The Consequences of Making the Wrong Decision

A

-Loss of life
-Departmental or jurisdictional administrative costs
-Negative media attention and public opinion
-Demotion in position and/or loss of job
-Post-traumatic stress disorder, family problems and other psychological concerns

15
Q

ually a Policy decision-maker sorts out the pros and cons of a situation based on what they already know. Dec ton-makers in the directive are very rational and have little tolerance for uncertainty Instead of going to others for more detail, their decisions are rooted in their own intelligence, experience and reasoning.

A

DIRECTIVE DECISION-MAKING

16
Q

FOUR STYLES OF DECISION-MAKING

A
  1. DIRECTIVE DECISION-MAKING
  2. ANALYTIC DECISION-MAKING
  3. CONCEPTUAL DECISION-MAKING
  4. BEHAVIORAL DECISION-MAKING
17
Q

The upside to this style is that decision-making is fast, ownership is transparent, and no extra communication is needed. Often, however, directive decisions can be taken impulsively, without all the necessary details.

A

DIRECTIVE DECISION-MAKING

18
Q

Before taking action, strategic decision-makers analyze a lot of details. Analytic leaders, for example, rely on direct observation, data, and facts to back their decisions.

A

ANALYTIC DECISION-MAKING

19
Q

Compared with the guideline or empirical approaches, the relational decision-making process takes a more collaborative approach.

A

CONCEPTUAL DECISION-MAKING

19
Q

This style is a well-rounded decision-making strategy that can be time-consuming.

A

ANALYTIC DECISION-MAKING

19
Q

Like decision-makers in the guideline, however, an analytic decision maker may seek information and advice from others to affirm or refuse their own expertise.

A

ANALYTIC DECISION-MAKING

20
Q

These decision-makers have a high degree of uncertainty tolerance and are extremely adaptable but they prefer to monitor certain aspects of the decision process.

A

ANALYTIC DECISION-MAKING

21
Q

decision-makers promote innovative thinking and teamwork and take a wide variety of viewpoints into consideration. These decision-makers are based on success and want to look well into the future when it makes critical decisions.

A

CONCEPTUAL DECISION-MAKING

22
Q

decision-seek to make sure that everyone is working together well. Like the conceptual ephod, behavioral decision-is group-oriented; however, the community is given the choices available to them, rather than brainstorming alternative solutions.

A
  1. BEHAVIORAL DECISION-MAKING
23
Q

From there the community will discuss each choice’s pros and cons. This decision-making method takes into account several different viewpoints and views in the process.

A
  1. BEHAVIORAL DECISION-MAKING