Chapter 4

Question 1

What are cognitive frameworks?

Answer 1

Frameworks that are used to explain and predict user behavior at the interface.

Question 2

List the well-known cognitive frameworks.

Answer 2

Mental models
Gulfs of execution and evaluation
Distributed cognition
External cognition
Embodied cognition

Question 3

Explain what mental models entail.

Answer 3

Users develop an understanding of a system through learning about and using it.

Question 4

Explain what external cognition is in detail.

Answer 4

It is concerned with explaining how we interact with external
representations (such as maps, notes, and diagrams)