Chapter 4 Flashcards
(7 cards)
What is the definition of listening?
A) Listening is purposeful, active, concentrated attention for the purpose of understanding the meanings expressed by a speaker.
B) Listening is passively hearing sounds without focusing on the speaker’s message.
C) Listening is only about hearing the words spoken, not understanding them.
D) Listening is the ability to respond to every question posed by a speaker during a presentation.
A) Listening is purposeful, active, concentrated attention for the purpose of understanding the meanings expressed by a speaker.
What is Physical Noise?
A) Physical noise is caused by physical factors in the listener’s body, like hunger or discomfort, that hinder their ability to concentrate on what’s being said.
B) Physical noise refers to internal distractions, such as personal worries or emotional reactions, that interfere with a listener’s focus on the speaker’s message.
C) Physical noise includes external sounds, like construction or loud music, that make it difficult to hear or understand a speaker.
D) Physical noise occurs when confusion arises from the speaker’s choice of words, making it hard for the listener to understand the intended meaning of the message.
C) Physical noise includes external sounds, like construction or loud music, that make it difficult to hear or understand a speaker.
What is Psychological Noise?
A) Psychological noise includes external sounds, like construction or loud music, that make it difficult to hear or understand a speaker.
B) Psychological noise is caused by physical factors in the listener’s body, like hunger or discomfort, that hinder their ability to concentrate on what’s being said.
C) Psychological noise occurs when confusion arises from the speaker’s choice of words, making it hard for the listener to understand the intended meaning of the message.
D) Psychological noise refers to internal distractions, such as personal worries or emotional reactions, that interfere with a listener’s focus on the speaker’s message.
D) Psychological noise refers to internal distractions, such as personal worries or emotional reactions, that interfere with a listener’s focus on the speaker’s message.
What is Physiological Noise?
A) Physiological noise refers to internal distractions, such as personal worries or emotional reactions, that interfere with a listener’s focus on the speaker’s message.
B) Physiological noise is caused by physical factors in the listener’s body, like hunger or discomfort, that hinder their ability to concentrate on what’s being said.
C) Physiological noise occurs when confusion arises from the speaker’s choice of words, making it hard for the listener to understand the intended meaning of the message.
D) Physiological noise includes external sounds, like construction or loud music, that make it difficult to hear or understand a speaker.
B) Physiological noise is caused by physical factors in the listener’s body, like hunger or discomfort, that hinder their ability to concentrate on what’s being said.
What is Semantic Noise?
A) Semantic noise includes external sounds, like construction or loud music, that make it difficult to hear or understand a speaker.
B) Semantic noise refers to internal distractions, such as personal worries or emotional reactions, that interfere with a listener’s focus on the speaker’s message.
C) Semantic noise occurs when confusion arises from the speaker’s choice of words, making it hard for the listener to understand the intended meaning of the message.
D) Semantic noise is caused by physical factors in the listener’s body, like hunger or discomfort, that hinder their ability to concentrate on what’s being said.
C) Semantic noise occurs when confusion arises from the speaker’s choice of words, making it hard for the listener to understand the intended meaning of the message.
What are the stages of the listening process?
A) Receiving, understanding, remembering, evaluating, and feedback
B) Listening, understanding, remembering, reflecting, and analyzing
C) Preparation, execution, feedback, and closure
D) Receiving, interpreting, responding, analyzing, and reflecting
A) Receiving, understanding, remembering, evaluating, and feedback
What are the 6 ways to improve critical listening?
A) Recognize the difference between facts and opinions, uncover assumptions given by the speaker, be open to new ideas, use both reason and common sense when analyzing messages, relate new ideas to old ones, and take useful notes.
B) Pay attention to tone and body language, ignore content, focus on emotional reactions, and avoid note-taking.
C) Trust the speaker’s authority, agree with everything said, and avoid questioning their arguments.
D) Refrain from evaluating the message until after the speech, listen passively, and avoid personal opinions.
A) Recognize the difference between facts and opinions, uncover assumptions given by the speaker, be open to new ideas, use both reason and common sense when analyzing messages, relate new ideas to old ones, and take useful notes.
