CHAPTER 4 Analyzing Work and Designing Jobs Flashcards
(17 cards)
ergonomics,
The study of the interface between individuals’ physiology and the characteristics of the physical work environment.
Fleishman Job Analysis System
Job analysis technique that asks subject-matter experts to evaluate a job in terms of the abilities required to perform the job.
flextime
A scheduling policy in which full-time employees may choose starting and ending times within guidelines specified by the organization.
industrial engineering,
The study of jobs to find the simplest way to structure work in order to maximize efficiency.
job
A set of related duties.
job analysis
The process of getting detailed information about jobs.
job description
A list of the tasks, duties, and responsibilities (TDRs) that a particular job entails.
job design,
The process of defining how work will be performed and what tasks will be required in a given job.
job enlargement,
Broadening the types of tasks performed in a job.
job enrichment,
Empowering workers by adding more decision-making authority to jobs.
job extension,
Enlarging jobs by combining several relatively simple jobs to form a job with a wider range of tasks.
job rotation,
Enlarging jobs by moving employees among several different jobs.
job sharing
A work option in which two part-time employees carry out the tasks associated with a single job.
job specification
A list of the knowledge, skills, abilities, and other characteristics (KSAOs) that an individual must have to perform a particular job.
position
The set of duties (job) performed by a particular person.
Position Analysis Questionnaire
PAQ
A standardized job analysis questionnaire containing 194 questions about work behaviors, work conditions, and job characteristics that apply to a wide variety of jobs.
work flow design
The process of analyzing the tasks necessary for the production of a product or service.
