CHAPTER 4 Analyzing Work and Designing Jobs Flashcards Preview

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Flashcards in CHAPTER 4 Analyzing Work and Designing Jobs Deck (17)
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1

ergonomics,

The study of the interface between individuals’ physiology and the characteristics of the physical work environment.

2

Fleishman Job Analysis System

Job analysis technique that asks subject-matter experts to evaluate a job in terms of the abilities required to perform the job.

3

flextime

A scheduling policy in which full-time employees may choose starting and ending times within guidelines specified by the organization.

4

industrial engineering,

The study of jobs to find the simplest way to structure work in order to maximize efficiency.

5

job

A set of related duties.

6

job analysis

The process of getting detailed information about jobs.

7

job description

A list of the tasks, duties, and responsibilities (TDRs) that a particular job entails.

8

job design,

The process of defining how work will be performed and what tasks will be required in a given job.

9

job enlargement,

Broadening the types of tasks performed in a job.

10

job enrichment,

Empowering workers by adding more decision-making authority to jobs.

11

job extension,

Enlarging jobs by combining several relatively simple jobs to form a job with a wider range of tasks.

12

job rotation,

Enlarging jobs by moving employees among several different jobs.

13

job sharing

A work option in which two part-time employees carry out the tasks associated with a single job.

14

job specification

A list of the knowledge, skills, abilities, and other characteristics (KSAOs) that an individual must have to perform a particular job.

15

position

The set of duties (job) performed by a particular person.

16

Position Analysis Questionnaire
(PAQ)

A standardized job analysis questionnaire containing 194 questions about work behaviors, work conditions, and job characteristics that apply to a wide variety of jobs.

17

work flow design

The process of analyzing the tasks necessary for the production of a product or service.