Chapter 4: Social Systems And Organizational Culture Flashcards
Social system
Complex set of human relationships interacting in many ways
Open systems
Open systems are social systems that interact with their surroundings
Social equilibrium
System isn’t social equilibrium when it’s interdependent parts are in dynamic working balance
Functional/Dysfunctional Event
When I change has a favorable or unfavorable affect for the system
Psychological contract
Employees make an unwritten psychological contract which explains they are expected to contribute a certain amount of loyalty creativity and extra effort and in return expect more economic reward or fair treatment and rewarding relationship with coworkers
Exchange theory
The theory is that suggests whenever continuing relationship exists between two parties each party regular examines reward versus cost and both parties must believe there’s a positive ratio
Social culture
Social culture is in varmint a few and create beliefs, customs, knowledges, and practices
Role
They role is the pattern of action is expected of a person and activities involving others. Role reflects a person’s position in a social system
Roll perception
Roll perception is how employee thinks they are supposed to act in their own rules and how others should act in their roles.
Role conflict
Role conflict is when others have different perceptions or expectations of a person’s role
Role ambiguity
When rolls are in adequately the file or substantially unknown
Organizational culture
Organizational culture is a set of assumptions, believes, values, and norms shared by organizations members
Organizational socialization
This is a continuous process of transmitting key elements of an organization’s culture to its employees
Signature experiences
Clearly defined a dramatic events I can be a key element of the firms culture and definitely reinforce the values of the organization
Individualization
Individualization occurs when employees successfully exert influence on the social system around them at work by challenging the culture or deviating from it.
