Chapter 5

Question 1

Are social situations in which interaction takes place.

Answer 1

Encounters

Question 2

Is the study of folk methods as a way to account for how the context of an interaction shapes the interpretation of meaning

Answer 2

Ethnomethodolgy

Question 3

Refers not only to how we manage our own feelings and emotions, but also how we have to be aware of and consider the feelings of others when choosing our behavior during interaction.

Answer 3

Feeling management

Question 4

Is an emotional reaction to an emotional reaction, often a shame-rage spiral or cycle in which individuals are angry for being ashamed and ashamed for being angry.

Answer 4

Feeling-trap

Question 5

Refers to a social situation where individuals attempt to convey the legitimacy of their performance.

Answer 5

Front stage

Question 6

Refers to the desire to be self-directed. It also implies that individuals think about their own reality and choose their behaviors in spite of external forces.

Answer 6

Human autonomy

Question 7

Refers to an actor’s use of verbal and non-verbal gestures that an individual gives off in an interaction with the intent of creating a particular impression in the mind(s) of a particular audience.

Answer 7

Impression management

Question 8

Refers to efforts to repair relationships and performances that have led to shame.

Answer 8

Interpersonal attunement

Question 9

Is the overall mood and intention in the performance of an individual.

Answer 9

Manner

Question 10

Is a salient social identity that seems to override our other identities.

Answer 10

Master status

Question 11

Is when the audience believes the actor’s performance.

Answer 11

Mystification

Question 12

Is when individuals have partial membership in multiple social networks simultaneously and rely less on permanent memberships in groups.

Answer 12

Networked individualism

Question 13

Are social systems in which individuals interact, live and work through digital communication technologies

Answer 13

Networked socieities

Question 14

Are gestures that contain value judgments of a performance

Answer 14

Reflected appriasals

Question 15

Are minor and seemingly natural aspects of performances that weave into the fabric of our daily lives.

Answer 15

Rituals

Question 16

Is when an individual experiences a contradiction between the expected behaviors of roles attached to two different statuses.

Answer 16

Role conflict

Question 17

Is the act of using the interpretations we create in role taking in order to play our part in carrying out expected behaviors of a particular role

Answer 17

Role enactment

Question 18

Is the process of disengaging from a role that is central to one’s identity.

Answer 18

Role exit

Question 19

Is when actors go beyond role enactment to make the role their own, adding their own style or flair to the role.

Answer 19

Role making

Question 20

Is when an individual experiences conflict that occurs when two roles associated with the same status come into contradiction with one another.

Answer 20

Role strain

Question 21

Is when we imagine ourselves from the perspective of others in order to make a role come alive.

Answer 21

Role taking

Question 22

Are the expected behaviors associated with particular social statuses.

Answer 22

Roles

Question 23

Is all of the aspects of the physical location that one is interacting in.

Answer 23

Setting

Question 24

Is when a person is completely immersed in a role performance to the degree that his or her actions are not preplanned but based off emotions

Answer 24

Sincere behavior

Question 25

Is the idea that social structures completely dictate our thoughts and actions and control our lives.

Answer 25

Social determinism

Question 26

Is an enduring set of statuses, roles, value patterns and norms that are recognized as meeting some societal need or function.

Answer 26

Social insitiution

Question 27

Is a structural position within a social system that is distinct from the individual who occupies it

Answer 27

Social status

Question 28

Are enduring societal patterns at the individual, group and institutional levels. These patterns include networks of status positions, corresponding systems of norms and expectations, and individual behaviors that, once enacted, bring social institutions to life

Answer 28

Social structures

Question 29

Are objects and articles of clothing used to signify meaning to others in interaction.

Answer 29

Stage props

Question 30

Is the collection of statuses that each individual occupies.

Answer 30

Status set

Question 31

Are the collection of different positions in an organization and the relation that these statuses have to one another.

Answer 31

Status structures

Question 32

Is social action that is planned, scripted, rehearsed and performed with the expectation that others will react to the individual in particular ways.

Answer 32

Strategic behavior

Question 33

Assumes that individuals’ lives are directed by greater forces of history, institutionalized norms and sanctions for behavior that are reinforced by rewards and punishments.

Answer 33

Structure

Question 34

Is the perspective that technological innovations are completely responsible for changes in our human behavior.

Answer 34

Technological determinism

Question 35

Is the burdensome overstimulation that results from keeping up with tasks, information, messages, etc.

Answer 35

Technology overload

Question 36

Is the inventions of the Internet, mobile technology and social networking platforms that are responsible for major shifts in social structure and interaction.

Answer 36

Triple revolution

Question 37

Is a process by which individuals make sense of their worlds by giving accounts or descriptions of particular situations and interactions

Answer 37

Accounting

Question 38

Is an identity that we have earned through our own efforts

Answer 38

Achieved status

Question 39

Refers to the way an individual improvises in a particular situation, to restore a sense of normalcy.

Answer 39

Ad hoc

Question 40

Is the notion that individuals have a degree of choice in their actions, that they have some freedom in influencing the outcomes of their lives.

Answer 40

Agency

Question 41

Refers to the many aspects of the actor’s physical display. Appearances include clothing, sex, age, racial characteristics, facial expressions, bodily gestures, etc.

Answer 41

Appearance

Question 42

Is an identity given to us based on the cultural definitions of the society we are born into.

Answer 42

Ascribed status

Question 43

Is a perspective where the advantages of digital interaction intersect with the importance of occupying physical space with flesh-and-blood bodies.

Answer 43

Augmented reality

Question 44

Is the legitimate power or institutionalized rite of a person in a particular status to have control over others

Answer 44

Authority

Question 45

Is a place where there are less constraining social expectations of the actor. It is a social space between highly evaluated performances.

Answer 45

Back stage

Question 46

Are social experiments that force the taken-for granted-ness of interaction to become evident.

Answer 46

Breaching experiments

Question 47

Is when an actor gives a small acknowledgement of another person in public while making sure not to give an indication that he or she actually wants to interact.

Answer 47

Civil inattention

Question 48

Is when an individual’s emotions are turned into a commodity, thus displacing a person’s notion of self.

Answer 48

Commercialization of feeling

Question 49

Are role expectations for particular statuses and normative notions about how to act in a particular situation that are internalized.

Answer 49

Cultural scipts

Question 50

Is the false separation of our social interactions into digital and non-digital categories.

Answer 50

Digital dualism

Question 51

Is a perspective that analyzes social interaction as staged performances.

Answer 51

Dramaturgy

Question 52

Involves suppressing or inducing certain emotional states at work and not giving off evidence to the contrary.

Answer 52

Emotional labor