Chapter 5 - Planning Flashcards Preview

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Flashcards in Chapter 5 - Planning Deck (14):
1

Define Planning

  • Coping with uncertainty by formulating future choices of action to achieve specified results
  • Setting goals and deciding in advance how to achieve them

2

What are the Benefits of Planning?

Enables for

  1. Progress tracking
  2. Thinking ahead and anticipation
  3. Coordination of activities

3

In relation to the 3 Levels of Management,

What are the decisions each level make and how long are they expected to be for?

Strategic Planning by Top Managers

  • Determines what organisation's long-term goals should be
  • Next 1-5 years

Tactical Planning by Middle Managers

  • Determines what contributions their respective departments can make
  • Next 6-24 months

Operational Planning by First-Line Managers

  • Determines how to accomplish specific tasks with available resources
  • Next 1-52 weeks

4

Define Mission and Vision

  • Mission: Organisation's purpose
  • Vision: Future directed, long-term goal of what the organisation wants to be and the specific actions to achieve it

5

What is the Planning Process?

Mission Statement → Vision Statement → Strategic/Tactical/Operational Planning → Goals → Action Plans

6

Define Action Plan

Course of action needed to achieve stated goal

7

What are the 2 Types of Action Plans?

Discuss their Differences.

Single-use Plans

  • Plans developed for activities that are not likely to be repeated in the future

 

Standing Plans

  • Plans that are fixed

8

Define Program

  • Single-use Plan
  • Encompassing a range of projects/activities

9

Define Projects

  • Single-use Plan
  • Of less scope/complexity than a program

10

Define Policy

  • Standing Plan
  • Outlines a gereral response to a designated problem/solution
  • Allows room for flexible interpretation

 

11

Define Rule

  • Designate specific required actions
  • Compulsory to comply or otherwise, be penalized and disciplined

12

Define Procedure

  • Standing Plan
  • Outlines the response to a particular problem/circumstance
  • Involves a series of steps

13

Define Goal

  • Specific commitment to achieve a measurable result within a stated period of time

14

What are the components of SMART Goals?

Specific

Measurable

Attainable

Results-Orientation

Target Dates