Chapter 6 Flashcards

1
Q

What is the primary function of management within a business?
A) To control employee personal issues
B) To coordinate and oversee the work of others in the organization
C) To manage stockholder meetings
D) To minimize productivity

A

b

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2
Q

What does strategic management primarily involve?
A) Day-to-day operational control
B) Long-term planning and decision making that leads to organizational success
C) Hiring and firing employees
D) Managing company social events

A

b

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3
Q

What is the role of a ‘top-level manager’?
A) Direct supervision of non-managerial employees
B) Coordination of middle-level managers
C) Overseeing the overall management of the organization
D) Handling customer service issues

A

c

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4
Q

What does SWOT analysis stand for?
A) Systems, Work, Organization, Technology
B) Strengths, Weaknesses, Opportunities, Threats
C) Strategic Wins, Objectives, Tactics
D) Synergies, Weaknesses, Objectives, Threats

A

b

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5
Q

What is contingency planning in management?
A) Planning for everyday operations
B) Developing plans for alternative future scenarios
C) Disciplinary action planning for employees
D) Short-term financial planning

A

b

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6
Q

What is the function of operational management?
A) Designing and controlling the process of production
B) Managing company mergers and acquisitions
C) Creating marketing strategies
D) Overseeing new hires and training programs

A

a

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7
Q

How do managers contribute to creating a corporate culture?
A) By following industry norms strictly
B) Through their behaviors, actions, and communication
C) By focusing solely on profitability
D) Ignoring the informal organization

A

b

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8
Q

What is the significance of goal setting in an organization?
A) It is a minor part of the managerial role
B) It helps in guiding and aligning organizational efforts
C) It is unrelated to organizational success
D) It is solely for the benefit of external stakeholders

A

b

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9
Q

What is crisis management?
A) Planning for long-term organizational growth
B) Handling unexpected significant challenges that threaten the organization
C) Managing daily employee grievances
D) Overseeing the transition of business ownership

A

b

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10
Q

What are the basic functions of management according to the traditional model?
A) Planning, Leading, Controlling, Staffing
B) Accounting, Financing, Selling, Buying
C) Planning, Organizing, Leading, Controlling
D) Recruiting, Training, Promoting, Retiring

A

c

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11
Q

Which of these is not considered a core function of management?
A) Planning
B) Leading
C) Responding
D) Controlling

A

c

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12
Q

Strategic management primarily involves:
A) Day-to-day operational decisions.
B) Long-term decision making and organizational goal setting.
C) Resolving minor employee disputes.
D) Managing the organization’s short-term debts.

A

b

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13
Q

Which statement about managerial roles is incorrect?
A) Informational roles involve the processing and sharing of information.
B) Decisional roles are centered around resource allocation and negotiation.
C) Interpersonal roles require managers to direct and supervise their employees.
D) Managers rarely act as a liaison between different parts of the organization.

A

d

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14
Q

Management skills necessary at lower levels of an organization are primarily:
A) Technical skills.
B) Strategic skills.
C) Conceptual skills.
D) Global management skills.

A

a

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15
Q

Which is not a typical characteristic of organizational culture?
A) Shared values and beliefs.
B) Standardized financial systems.
C) Common practices and behaviors.
D) Norms that guide employee interactions.

A

b

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16
Q

Corporate culture is least likely to influence:
A) Employee satisfaction.
B) Customer service quality.
C) External audit results.
D) Internal communication effectiveness.

A

c

17
Q

What is not considered a part of the management process?
A) Budgeting
B) Staffing
C) Benchmarking
D) Leading

A

c

18
Q

Crisis management is best described as:
A) A routine part of every manager’s day-to-day activities.
B) Planning how to handle unexpected disasters or emergencies.
C) A strategic plan that outlines the organization’s future goals.
D) A management style that focuses on solving minor workplace issues.

A

b

19
Q

Which is not a reason for the growing importance of strategic management?
A) Increased competition.
B) More complex regulatory environments.
C) Reduced global trade barriers.
D) Decreased pace of technological change.

A

a

20
Q

In terms of management theory, ‘classical management’ does not emphasize:
A) Human relations.
B) Efficiency through design and structure.
C) Hierarchical organizational structure.
D) Scientific approach to task and work planning.

A

a