Chapter 6 - 7: Attitudes & Conformity Flashcards

(54 cards)

1
Q

What is an attitude

A

To evaluate something or someone with favour or disfavour, shown in beliefs, feelings, or intended behaviour

e.g., a favourable attitude - feeling positively about recycling and believing it’s important for the environment

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2
Q

Subliminal Primes & Attitude Formation - Case Study, Crandall

A

Found that when unfamiliar (neutral) countries were paired with subliminal positive or negative faces:
- Participants liked the country more when paired with a positive face
- Participants liked it less when paired with negative face

e.g., if a neutral country was shown with a positive face, participants unconsciously rated it more favourably

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3
Q

What is the instrumental/operant conditioning of attitudes?

A

Behaviour that is rewarded strengthens the attitude, while behaviour that is punished weakens the attitude

e.g., if a child is rewarded for expressing positive views, they are more likely to repeat those views.

If they are punished for certain attitudes, they may avoid expressing them

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4
Q

What is modeling of attitudes?

A

When people, especially children, learn attitudes by observing others, such as their parents

e.g., children often adopt their parents’ attitudes by watching their behaviour, even more than by listening to what they say

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5
Q

Social Comparison and Attitudes - Festinger

A

Found that people look to others to validate their social reality and our attitudes are shaped by comparing ourselves to others

Results:
People often adjust their attitudes to match those of others, especially when uncertain about their own beliefs or behaviours

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6
Q

Norms and Attitudes - Maio

A

Found that when participants were given information about others’ ratings of fictitious immigrants (either positive or negative), it influenced their own attitudes

Results: positive norm information led to positive attitudes, while negative norm information led to negative attitudes

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7
Q

How do genetic factors influence attitudes?

A

Showing higher correlations in attitudes between MZ (identical) twins compared to DZ (fraternal) twins, even when separated at birth

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8
Q

Heritability of Attitudes - Case study, Olson

A

Found evidence that attitudes are heritable

Most Heritable:
- reading books
- playing organized sports

Least Heritable:
- playing bingo
- separate roles for men & women

e.g., some attitudes are more heritable than others, and traits like personality or physical characteristics may mediate this influence

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9
Q

Attitude-behaviour link - Wicker

A

Found that attitudes rarely predict people’s behaviour

e.g., even if someone has a positive attitude toward environmental conservation, they may not always engage in behaviours like recycling

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10
Q

Personality and behaviour - Mischel

A

Found that personality rarely predicts behaviour

e.g., a person may describe themselves as outgoing, but thy might act shy in certain situations

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11
Q

When do attitudes predict behaviour?

A

When the attitude is specific to the behaviour in question

e.g., a person’s attitude toward religion may not directly predict their actual church attendance, but their specific attitude toward going to church (e.g., “I enjoy attending church weekly”) is more likely to predict their actual attendance

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12
Q

Theory of Reasoned Action - Case Study, Fishbein & Ajzen

A

Suggests that attitudes, subjective norms (what others think), and intentions predict behaviour

e.g., if someone has a favourable attitude toward using condoms (attitude), believes important others think they should use them (subjective norm), and intends to use them (intention), they are more likely to actually use condoms (behaviour)

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13
Q

Persuasion Change Attitude: US Election - Case Study, Willer

A

Persuasion can change attitudes by influencing voters based on situational events like terror warnings or emotional appeals

e.g., the anniversary of 9/11 boosted George W. Bush’s support among likely voters, showing how emotional events can shape political attitudes

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14
Q

What is the yale approach (traditional) to persuasion?

A

Focuses on understanding who is delivering the message, what the message is, and to whom the message is being delivered, as well as the effect it has

e.g., In this model, “Who” refers to the source (A), “What” is the content of the message (B), and “To Whom” is the audience (C), all of which influence the effectiveness of persuasion

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15
Q

What are 5 source effects that make a communicator more persuasive?

A
  1. Expertise: We are more likely to be persuaded by experts
  2. Trustworthiness: People arguing for their self-interest can be seen as trustworthy
  3. Popularity: Influencers or popular figures can sway opinions
  4. Attractiveness: Attractive people tend to be more persuasive
  5. Rapid Speaking: Speaking quickly can make someone seem more knowledgeable and persuasive
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16
Q

What is the “sleeper effect” in persuasion?

A

When a message becomes more persuasive over time, even though people forget the source of the message

e.g., a person might hear fake news on social media and initially reject it. Later, they might forget the source and share the message with others, believing it to be true, even though they once doubted it

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17
Q

What are 3 key factors that make persuasive messages more effective?

A
  1. If people don’t feel manipulated, they are more likely to be persuaded
  2. Presenting both sides of an argument before leaning towards one is more convincing
  3. Fear can be used effectively in persuasion, as long as it’s not too overwhelming
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18
Q

Fear Appeals and Dental Habits - Case Study, Janis & Feshbach

A

Found that mild to moderate fear led to the most compliance with dental habits, while high fear (especially with personalized images) resulted to the least compliance

e.g.,
High fear - showing diseased mouths and stressing, “this can happen to you,” led to the least compliance

Mild and moderate fear - more effective in encouraging people to improve their dental habits

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19
Q

What are key factors for fear to be persuasive in attitude change?

A

If it doesn’t overwhelm the audience, they feel vulnerable, and they are informed about how to avoid the threat

e.g., saying “the world is on fire” is less persuasive than providing concrete steps to help, like “here are ways we can save the world”

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20
Q

Fear-based Persuasion - Meta-Analysis, Tannenbaum

A

Fear is more effective when:
1. Efficacy statements are included (providing coping strategies)

  1. High susceptibility and severity (the issue will affect the person)
  2. The solution is a one-time action rather than repeated actions

e.g., Fear works better for persuading people to take a one-time action like getting vaccinated for COVID-19 rather than asking for multiple behaviours

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21
Q

Distraction & Persuasion: Tuition Reduction - Case Study, Petty et al.

A
  • When people are less distracted, strong arguments lead to more persuasion
  • When people are more distracted, they are less persuaded by strong arguments
  • When weak arguments are presented:
  • Less distracted: people are least persuaded
  • More distracted: people become more persuaded by weak arguments

e.g., distraction can make people more likely to accept weak arguments if they are not focused

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22
Q

Primary vs. Recency: Order of Trait Information - Case Study, Asch

A
  • When participants heard positive traits first (intelligent, hardworking), followed by negative traits, they rated John more positively
  • When participants heard negative traits first (envious, stubborn), followed by positive traits, they rated John less positively

Key concept: the order of information can influence how we form opinions. Traits presented first (primary) have a stronger impact on overall evaluations

23
Q

Primacy vs. Recency Prediction: Message 1 & Message 2

A

Primacy prediction: if there is a time gap after the 2nd message, people tend to be more persuaded by the 1st message

Recency prediction: if there is a time gap before the second message, people tend to be more persuaded by the 2nd message (most recent)

Key concept: the timing of when the message are presented and the gap between them can affect which message is more persuasive

24
Q

What is the “cognitive response analysis” in contemporary cognitive approaches to persuasion?

A

Examines what people think when exposed to persuasion and how those thoughts affect whether they are persuaded

Key concept: the effectiveness of persuasion depends on the cognitive reactions people have to the message (e.g., agreeing, disagreeing, or being distracted)

25
What is the elaboration likelihood model (ELM) and its two routes?
ELM: explains how people are persuaded through two routes 1. Central route: used when the message is important, interesting, or personally relevant - People carefully process the information, and are persuaded by the strength/quality of the arguments 2. Peripheral route: used when the message is less important or irrelevant - People engage in shallow processing, relying on persuasion cues (e.g., speaker's prestige/high reputation, mood) instead of the message's quality
26
How do the central and peripheral routes to persuasion differ?
Central route: involves careful processing of strong, reasonable, and well-supported arguments, leading to enduring agreement with the message Peripheral route: involves low effort and relies on persuasion cues like the speaker's expertise, attractiveness, or current mood, rather than the quality of the arguments
27
Persuasion: Strength vs. Number of Arguments - Case Study, Petty & Cacioppo
Low relevance: more arguments were persuasive (peripheral processing), regardless of strength High relevance: strong arguments were persuasive (central processing), and fewer arguments were more effective than many Conclusion: - low relevance led to peripheral processing (more arguments = better) - high relevance led to central processing (strong arguments = better)
28
What is cognitive dissonance? (Festinger)
The discomfort felt when beliefs, attitudes, and behaviours are inconsistent. People reduce this discomfort by changing their beliefs, attitudes, or behaviours e.g., a smoker justified smoking despite knowing it's harmful
29
What are focal, dissonant, and consonant elements in cognitive dissonance?
Focal element - the main behaviour or belief (e.g., "I smoke cigarettes") Dissonant element - a conflicting belief that causes discomfort (e.g., "smoking is a health hazard") Consonant element - a belief that supports the behaviour, reducing discomfort (e.g., "smoking keeps my weight down") Key concept: Focal element is the action causing dissonance Dissonance arises from conflicting beliefs Consonant element justifies the behaviour
30
3 ways to reduce dissonance
To reduce dissonance, people can: 1. Change attitude to align with behaviour (e.g., "I now dislike smoking") 2. Change behaviour to align with attitude (e.g., stop smoking) 3. Add a cognition to justify the behaviour (e.g., "smoking keeps my weight down") Key concept: change attitude - alter beliefs to match actions change behaviour - adjust actions to align with beliefs add cognition - create justifications to reduce discomfort
31
Dissonance Reduction: $1 vs. $20 - Case Study, Festinger & Carlsmith
Participants were paid $1 (insufficient justification) to lie about a boring task rated it as more interesting than those paid $20. This demonstrates that when external rewards are insufficient (too little), people change their attitudes to reduce dissonance Key concepts: - Insufficient justification: when rewards are small, people change attitudes to justify their behaviour - Dissonance theory: we reduce discomfort by aligning our attitudes with our actions - Change attitudes: people believe what they've done to reduce inconsistency
32
How does cognitive dissonance explain the "induced compliance"?
When asked to write an essay supporting high tuition fees (against a preference for low fees), dissonance arises To reduce this discomfort, the person is more likely to change their attitude (become favourable toward high tuition fees) Results: - attitude change occurs to align with the behaviour (writing the essay) - behaviour stays the same, but the attitude shifts to reduce dissonance
33
Post-Choice Dissonance: Toasters - Case Study, Brehm
After choosing between two similarly rated toasters, participants rated the chosen toaster higher and the unchosen toaster lower to justify their decision Results: - increased positive evaluation of the chosen item - decreased evaluation of the unchosen item - participants believed "the toaster I chose is better, and the other one is worse"
34
Decision-Making and Commitment - Case Study, Knox & Inkster
Found that people who made a choice on betting on a horse, became more confident in their decision afterward, even if the horse wasn't very good Results: - increased confidence in the chosen option after the decision - commitment to the choice boosts evaluation, even if the option is not the best
35
What is self-perception theory?
People judge their attitudes by observing their own behaviour e.g., "do i like this task?" or "I did it willingly, so I must like it" Results: - attitudes are judged from behaviour without tension or motivation - no dissonance or discomfort is involved (unlike in cognitive dissonance theory)
36
Self-Perception Theory: "Relaxing" vs. "Tense" (placebo) Pill - Case Study, Zanna
Found that if participants were given a pill to attribute their tension to (rather than the attitude-behaviour inconsistency), no dissonance effects were observed Results: - tension pills (placebos) affected attitudes only when participants couldn't attribute tension to the pill Conclusion: Arousal does play a role in dissonance, contradicting self-perception theory
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When does self-perception theory work best?
When attitudes are unimportant or not strongly tied to internal beliefs e.g., if you're a sked whether you like rice (a topic of little importance), you'll likely infer your attitude from your behaviour Results: - unimportant attitudes: more likely to use self-perception to infer beliefs - behaviour over non-behaviour: behaviours (what we do) influence attitudes more than non-behaviours (what we don't do)
38
What is an affectively based attitude?
An attitude formed from emotions and feelings about an object, rather than rational thoughts or beliefs Results: emotional influence: strong feelings, like liking or disliking, shape the attitude e.g., liking a song because it makes you feel happy, rather than for its lyrics or melody
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What is a cognitively based attitude?
an attitude formed from a person's beliefs about the properties or characteristics of an attitude object Results: rational influence: based on facts, logic, or knowledge e.g., choosing a car based on its fuel efficiency, safety features, and price
40
What is a behaviourally based attitude?
An attitude formed by observing how one behaves toward an attitude object Results: action influence: attitudes are inferred from one's actions e.g., if you regularly exercise, you may develop a positive attitude toward fitness, based on your consistent behaviour
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What are explicit attitudes?
Attitudes that we consciously endorse and can easily report or express Results: self-awareness: we are aware of and can articulate these attitudes e.g., saying you support environmental protection because you believe in its importance
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What are implicit attitude?
Attitudes that are involuntary, uncontrollable, and often unconscious Results: unaware influence: we may not be aware of these attitudes, but they influence behaviour e.g., feeling discomfort around certain groups of people despite consciously supporting equality
43
What is theory of planned behaviour?
States that the best predictors of a person's planned, deliberate behaviours are their attitudes toward the behaviour, subjective norms, and perceived behavioural control Results: - attitudes: personal feelings about the behaviour - subjective norms: perceived social pressures to perform the behaviour - perceived control: belief in the ability to perform the behaviour e.g., deciding to exercise regularly based on positive attitudes, social encouragement, and belief in the ability to do so
44
What is persuasive communication?
Any form of communication (e.g., a speech or advertisement) that advocates for a particular side of an issue with the goal of influencing attitudes or behaviours Results: goal: to change or reinforce attitudes e.g., a TV ad promoting the benefits of recycling to encourage environmental awareness
45
What are subliminal messages?
Words or pictures that are not consciously perceived, but are believed to influence people's judgments, attitudes, and behaviours Results: below conscious awareness: the messages are processed without conscious recognition e.g., a brief flash of the word "drink coke" during a movie, which supposedly influenced the viewer's desire for the product
46
What is attitude inoculation?
Process of making people immune to attitude change by exposing them to small doses of arguments against their position Results: prepares for persuasion: strengthens resistance to future persuasive attempts e.g., teaching students counterarguments against a persuasive ad to help them resist persuasion later
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What is post-decision dissonance?
The discomfort experienced after making a decision, which is reduced by boosting the attractiveness of the chosen option and devaluing the rejected alternatives e.g., after buying a car, you might focus on its benefits and downplay the features of other cars you considered
48
What is justification of effort?
Individuals increase their liking for something they have worked hard to attain e.g., after spending hours studying for an exam, you might rate it as more interesting or enjoyable than it actually was
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What is external justification?
A reason or explanation for dissonant behaviour that comes from an outside source, such as a large reward or the need to avoid punishment e.g., lying to get a bonus at work, where the external reward justifies the dishonesty
50
What is internal justification?
The reduction of dissonance by changing something about oneself, such as attitudes or behaviour, to align with the action e.g., changing your attitude to feel better about lying after agreeing to do so, rather than blaming external factors
51
What is counter-attitudinal advocacy?
When a person states an opinion or attitude that is opposite to their private beliefs or attitudes e.g., publicly supporting a policy you personally disagree with, which may lead you to change your private attitude to reduce dissonance
52
What is insufficient punishment?
When individuals lack sufficient external justification for resisting a desired activity or object, leading to devalue the forbidden activity or object e.g., a child who is mildly punished for not playing with a forbidden toy may convince themselves they no longer want the toy, reducing dissonance
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What is the rationalization trap?
When dissonance reduction leads to a chain of self-justifications, which can result in stupid or immoral actions over time e.g., a person who cheats on a small test justifies it, then cheats on bigger exams, escalating their dishonesty over time
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