Chapter 6 - Workplace Flashcards Preview

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Flashcards in Chapter 6 - Workplace Deck (29):
1

Hangover effect

Job satisfaction after taking new job declined within first year

2

Job satisfaction

Our positive and negative feelings and attitudes about our jobs

Most frequently studied variable in IO

3

Three Facets of VIE Theory

1. Expectancy - if they expect certain behaviours to lead to outcomes
2. Instrumentality - whether outcome will lead to other outcomes
3. Valence - whether those outcomes have value to motivate them to behave a certain way

4

Job Characteristics Theory

Theory of motivation that states that specific job Characteristics lead to psychological conditions that can increase motivation, performance, and satisfaction in employees who have high growth need

Developed by Hackman and Oldham

5

Honeymoon effect

Job satisfaction increases after taking new job

6

McClellands characteristics of people with high need to achieve

1. They favour environment where they assume responsibly for solving problems
2. Take calculated risks to set moderate attainable goals
3. They need continuing recognition and feedback

7

Goal setting Theory

Locke said our primary motivation in work situation defined in terms of desire to achieve particular goal

8

Job enrichment

Effort to expand scope of a job to give employees a greater role in planning, performing, and evaluating their work

9

Motivator Needs

Produce job satisfaction
-internal to the work itself
-Include nature of individual job and workers responsibility, achievement, recognition, advancement
-similar to Maslows self actualization

10

MSQ

Minnesota Satisfaction Questionnaire

Rating Scale for levels of satisfaction from "very satisfied" to "very dissatisfied"

Covers 20 jobs facets including advancement, recognition, independence, working conditions

11

Taiwan employees found three dimensions of achievement motivation in high tech jobs

Perseverance
Competition
Level of difficulty of controlling the task

12

Four content models of motivation

Achievement Theory Motivation
Needs Hierarchy Theory
Motivator Hygiene Theory
Job Characteristics Theory

13

Valence instrumentality expectancy Theory (VIE)

The Theory of motivation that states people make choices based on their perceived expectations that certain rewards will follow if they behave in particular way

14

Mastery Goaks

Developing competence and self satisfaction through gaining knowledge and skills

15

Hygiene needs.

Produce job dissatisfaction
-word hygiene relates to promotion and maintenance of health
-needs external to tasks of job and involve work environment like policy, supervision, salary, working conditions, relationships
-when fulfilled, result is not satisfaction but absence of dissatisfaction
-similar to maslows physiological needs

16

Achievement Motivation

The need for achievement

17

Job congruence

Match between demands of the job and abilities of employee

18

Equity Theory

The Theory of motivation that states people's motivation on the job is influenced by their perception of how fairly they are treated

19

Motivator Hygeine (two factor) Theory

Proposed by Frederick Herzberg
Two sets of needs:
Motivator needs and hygeine

20

Performance Goals

Developing competence by performing better than others

21

Organizational justice

Refers to how fairly employees perceive themselves to be treated

22

Two types of goals

Mastery and performance

23

JDI

Job Descriptive Index

Contains scales to measure five job factors: pay, promotion, supervision, nature of the work, characteristics of ones coworkers

24

Prospcial behaviour

Behaviours directed towards supervisors, co workers and clients that are helpful to the organization

25

Two dimensions of type A personality related to satisfaction

Achievement strategy (extent to which people work hard) positively related

Impatience/irritability negatively related

26

Job Characterustuc list

Skill variety
Task identity (unity if a job)
Task significance
Autonomy feedback

27

Task identity

The unity of a job - whether it involves doing whole unit or only part

28

3 factors that influence goal commitment

External
Interactive
Internal

29

Two personality factors related to job satisfaction

Alienation (negative) and locus of control (positive)