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Flashcards in Lecture Deck (19):
1

Hawthorne Effect

Employees work harder if they know they're being observed (shown in western electric plant Hawthorne Illinois)

2

Two main concerns if industrial psychology

Personnel selection and placement

3

Integrated complexity

The ability to recognize and adopt multiple view of a situation and integrate them. One trait thought to make successful prime ministers, like Pierre Trudeau.

4

Three traits of good presidents l

Smart
Messy
Achievement oriented

5

Trait of good leader in Canadian armed forces

Dominance

6

Fielders Contingency Model

Leadership contingent on style (R0 or T0) and amount of situational control leader has

7

Situational control depends on three things

Leader-member relations
Task structure
Leader position power

8

Leader-member relations

If group members like the leader, then the leaders situational control is high

9

Task structure

If goals are clear and everyone in the group knows how to achieve goals, then leaders control is high

10

Leader position power

Ability to administer rewards and punishment equals high control

11

High situational control

-Leader member relations good
-task is structured
-high position power

12

Low situational control

-leader-member relations are poor
-task is unstructured
-leader position power is low

13

Moderate situational control is

-leader-member relations are good
-task is not clearly structured
-leader has little power to reward or punish

14

Three types of evaluative Responses

Behavioural: approach or avoid
Affective: like or hate (emotional)
Cognitive: evaluative beliefs

15

4 stages of message learning

Attention
Comprehension
Yielding
Retention

16

Leadership Styles

RO - show consideration to group members

TO - focus on getting job done

17

Factors that influence direction or favourability of cognitive responses

Current attitudes
Petty and Cacioppo: argument quality

18

Factors that influence amount of cognitive responding

Distraction
Message repetition
Personal involvement

19

Public goods dilemma

Resource exists and everyone can use but only if some people give something
- people who use without giving are free riders