Chapter 7

Question 1

Immediacy

Answer 1

Behavior that increases physical and emotional closeness, signals warmth, and promotes involvement between people.

Question 2

Social support

Answer 2

Verbal and nonverbal behavior produced with the intention of providing assistance to others: these behaviors often communicate concern and caring

Question 3

Three types of closeness

Answer 3

Physical closeness
emotional closeness
relational closeness

Question 4

The paradox of affection

Answer 4

The affection is often intended and usually perceived by others to be a positive communication move it can backfire for a number of reasons and produce negative outcomes.

Question 5

Direct and verbal affectionate communication

Answer 5

Self-disclosure
direct emotional expressions compliments and praise
assurances
physical contact and close distance eye behavior
vocal behavior

Question 6

Indirect and nonverbal affectionate communication

Answer 6

Support behaviors

idiomatic behaviors

Question 7

Types of support

Answer 7

Emotional support: expressing care concern and empathy

Esteem support: to bolster someone self-worth by making him or her feel valued admired and capable

Informational support: giving specific advice including facts and information that might help someone solve a problem

Tangible aid: providing physical assistance goods or services

Network support: involves directing someone to a person or group who can help

Question 8

The invisible support phenomenon

Answer 8

Support attempts that go unnoticed by recipients are highly effective in reducing distress

Question 9

Nonverbal ways of providing comfort and social support

Answer 9

Hugs 
close proximity 
facial expression 
attentiveness 
increased miscellaneous touch 
pats
eye contact

Question 10

High person centered messages

Answer 10

Messages that acknowledge elaborate on invalidate the feelings and concerns of the distrust person and are especially comforting

Question 11

Moderately person centered messages

Answer 11

Acknowledges the distresses person’s feelings but they do not help the distress person contextualize or elaborate on his or her feelings

Question 12

Low person to centeredness messages

Answer 12

Implicitly or explicitly deny that legitimacy of the distressed persons feelings

Question 13

Affectionate communication

Answer 13

Behavior that communicates feelings of fondness and positive regard