Chapter 7: Communications Flashcards

1
Q

When the task training is complete, the individual must also demonstrate an understanding of the organisation’s ____ and the ____ control systems that are in use before being authorised.

A

procedures and paperwork

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

To ensure technicians are current and up-to-date in their knowledge and skills, all aircraft release certifying staff must be involved in at least _ ____ of aircraft
maintenance experience in the preceding _-year period. In addition, all certifying staff must receive continuation training in each _ -year period.

A

6 months, 2 year, 2 year

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

When you are communicating with someone, you have the responsibility of ensuring
they understand. In a way, it does not matter what you say but it matters what people
___ and ___.

A

hear and understand

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Toolbox meetings are vital. It is a formalised way of ensuring that all members in the team have an ___ say; it is ___ to enable anyone within the organisation to raise
any concerns.

A

equal, open

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Complex maintenance tasks should be transcribed onto the workcards or worksheets and sub-divided into clear ___ to ensure a ____ of accomplishment
of the maintenance task.

A

stages, record

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

what are the 4Cs?

A

clear, complete, correct, concise

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

A ___ ____ ___ (LSA) is an approval granted by the Authority for an
organisation not otherwise approved under SAR-145 to carry out line maintenance at
a location outside Singapore. The requirements for LSA can be found in the ___ ____ _____ requirements

A

line station approval, air operator certificate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Good communication involves the use of standardised ____ and
_____ so that team members can easily understand the message.

A

procedures, phraseology

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

good practice for shift changeover is to ensure that shift changeover is ___ and there is ____ communication between shifts

A

planned, effective

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

The authorised person who carried out the particular task should ___ that he has accomplished the task only when satisfied by _______ that the task has been properly carried out in accordance with the approved maintenance instructions.

A

sign, self-inspection

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

When an aircraft is grounded at a location other than the main maintenance base due to the non-availability of an aircraft component with the appropriate release certificate, it is permissible to temporary fit an aircraft component without the appropriate release certificate for a maximum of __ flight hours or until the aircraft first returns to the main line station or maintenance base, whichever is sooner, subject to the aircraft operator’s agreement and said component having a suitable
_____ ___ but otherwise in compliance with the AOC requirements and SAR145 requirements

A

60, serviceable tag

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

All prospective certifying staff are required to be assessed for ____,
_____ and _____ related to intended certifying duties.

A

competence, qualification, capability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

A _______ is necessary before flight at the completion of any package maintenance specified by the aircraft operator in accordance with such operator’s responsibility in the AOC requirements. It is also necessary before flight at the completion of any ____ _____ whilst the aircraft operate flight services between scheduled maintenance. And necessary at the completion of any maintenance on an aircraft component whilst off the aircraft.

A

certificate of release to service, defect rectification

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

As part of the SAR-66 licensing requirement, applicants should record their _______ in a ______ acceptable to the Authority and submit it
as part of the licence application.

A

practical maintenance experience, schedule of experience

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

As stated in the AOC requirements, the ____ is responsible for ensuring that all required _____ has been carried out before flight.

A

air operator (?), procedures

How well did you know this?
1
Not at all
2
3
4
5
Perfectly