Chapter 8

Question 1

Three Major Elements of Human Resource Management (HRM)

Answer 1

1. Strategic HR Management
2. HR Management Functional Activities
3. HR Related Legal Compliance

Question 2

Strategic HR Management

Answer 2

-Identifying current and future talent requirements
-Developing and implementing plans/programs for recruitment, selection, training, development, support, and retention of employees to support goals and strategies of organization

Question 3

HRM Functional Activities

Answer 3

1. Recruitment and selection
2. Training and development
3. Performance appraisal and feedback
4. Compensation and benefits
5. Employee relations

Question 4

Recruitment and selection

Answer 4

• Process for identifying, pursuing, and hiring qualified candidates to fill current and future available positions within an organization
• Starts with Organization Design
• Ideally fair and objective process
• Internet has dramatically changed this process

Question 5

Training and development

Answer 5

• Training = teaching employees the skills necessary to perform their jobs effectively
• Development = preparing employees to take on additional responsibilities for future roles or expanded responsibilities in current roles

Question 6

Performance appraisal and feedback

Answer 6

• Process of employee evaluation and communication
• Goal is to provide timely and beneficial information to the employee, and to the organization
• Assess and communicate the value of the contributions of the employee to the organization, as well as identify opportunities for improving the employee’s performance

Question 7

Compensation and benefits

Answer 7

• Program and process for providing competitive pay and other incentives to employees in support of the organization’s goals, strategy, and values
• Goal is to attract and retain qualified employees and to motivate them to perform well
  I.e. employee benefits, benefit programs

Question 8

Employee relations

Answer 8

-Various programs, services, activities, and communications enacted by the organization to foster a positive relationship between the organization and its employees
-Management of interactions with union employees is identified as “labor relations”
-Can include town halls (management meets with employees to share news)
-Company websites updated with information
-Suggestion boxes for employees
-Team building activities

Question 9

HR Legal Compliance

Answer 9

1. Equal employment opportunity
2. Compensation and benefits
3. Health and safety

Question 10

Equal employment opportunity

Answer 10

-Prohibits discrimination against job candidates and employees based on race, religion, gender, age, disability
-Prohibits sexual harassment

Question 11

Compensation and benefits

Answer 11

-Equal pay for equal work (gender)
-Family and medical leave (12 weeks unpaid leave)

Question 12

Health and safety

Answer 12

-Mandatory safety and health standards in workplace
-Administered by OSHA