Chapter 8

Question 1

Feeling indispensable or immune from negative consequences

Answer 1

arrogance

Question 2

When employees focus so much on achieving desired company numbers that they will cut corners whenever necessary, even if it means disregarding ethical policies and standards

Answer 2

Bottom-Line mentality

Question 3

Payments usually made “up front” that are offered in order to influence a decision

Answer 3

bribes

Question 4

The rules and guidelines regarding the way businesses and their employees should behave

Answer 4

Business Ethics

Question 5

Excitement of seeing if something can be done

Answer 5

Challenge

Question 6

Be a good corporate citizen by being willing to give back to communities through scholarships, community service, sponsoring local events, or simply helping out in times of need

Answer 6

Citizenship Principle

Question 7

Private information is revealed regarding a person or company to a public party that is not permitted to have that information

Answer 7

Confidentiality

Question 8

Use of company supplies or equipment for personal tasks, or taking the supplies home for personal use, may constitute misuse of company assets

Answer 8

Corporate Resources

Question 9

“Survival of the fittest” mentality characterized by cutthroat competition among workers and an intense pressure to succeed

Answer 9

Darwinian Culture

Question 10

Have concern for how you treat stakeholders, especially when making adverse decisions regarding things such as layoffs, safety recalls, or compensation

Answer 10

Dignity Principle

Question 11

Taking from an organization because of how the leaders treat employees

Answer 11

Entitlement

Question 12

A situation that will generally involve a moral conflict

Answer 12

Ethical Dilemma

Question 13

An individual hired by a company to be responsible for making sure that all employees are trained to be ethically aware, that ethical considerations enter the decision-making process, and that employees follow the company’s code of ethics

Answer 13

Ethics Officer

Question 14

Ensure that you are treating others reasonably in all situations

Answer 14

Fairness Principle

Question 15

A test that asks the manager how he/she would feel if someone else was carrying out the situation similarly

Answer 15

Generality Principle

Question 16

Someone who has gained something through favorable treatment gives back part of the profits to the party providing the favor

Answer 16

Kickbacks

Question 17

When workers are left to behave however they want or need to as a result of an organization’s failure to develop and implement a system that offers some oversight of employees

Answer 17

Lack of operational control

Question 18

This test asks managers to consider how their actions might impact how others view and remember them as a leader long term

Answer 18

legacy test

Question 19

What is legal and what is ethical is not always the same thing; when the legal system does not prevent a company from making an ethical choice, its ethical standards are in place to do just that

Answer 19

legal safety net

Question 20

An already established set of moral values that helps management to make choices when ethical issues need to be addressed

Answer 20

Moral Compass

Question 21

A system where employee rewards are distributed based on employee performance

Answer 21

Organizational Reward System

Question 22

Respect the rights of those who own property

Answer 22

Property Principle

Question 23

How a company is perceived by the general population; companies seen as being ethical are highly respected and admired in the public and are more likely to be chosen because of it

Answer 23

Public Image

Question 24

Take commitments, agreements, promises, and contracts very seriously

Answer 24

Reliability Principle

Question 25

Set up procedures for responding to and resolving stakeholder issues

Answer 25

Responsiveness Principle

Question 26

Revenge or entitlement without tangible value

Answer 26

retaliation

Question 27

Acting unethically as a survival strategy

Answer 27

self-protection

Question 28

One of the four key benefits to companies that establish a strong code of ethics; ethical behavior is a win for all parties, customers and company employees

Answer 28

Societal Improvement

Question 29

Conduct business in a truthful and open manner

Answer 29

Transparency Principle

Question 30

One of three tests to evaluate when facing an ethical dilemma; it asks “Would I be comfortable with my actions being described in detail on the front page of a respected newspaper?”

Answer 30

Visibility Test

Question 31

If managers in an organization do not consider ethics to be important, then it is not likely that their employees will either

Answer 31

Weak Leadership

Question 32

Those who go outside of the company and report unethical or illegal activities to the press, government, or other parties

Answer 32

Whistleblowers