Chapter 8

Question 1

is the use of technology to enhance and extend employees’ abilities to work together regardless of their geographic proximity.

Answer 1

digital collaboration

Question 2

trainers, experts, and learners interact with each other live and in real time. Example includes video chat.

Answer 2

synchronous communication

Question 3

refers to non real time interactions. There is a time delay. Example includes email.

Answer 3

asynchronous communication

Question 4

refer to instruction and delivery of training by computer through the internet.

Answer 4

computer based training

Question 5

refers to the number of bytes and bits of information that can travel between computers per second.

Answer 5

bandwidth

Question 6

refers to additional software that needs to be loaded on the computer to listen to sound / watch video, or perform other functions.

Answer 6

plug-in

Question 7

refers to an iterative process where initial design ideas are proposed and provided in rough form in an online working prototype that is reviewed and refined by design team members.

Answer 7

rapid prototyping

Question 8

refers to directly translating an instructor led, face to face training program in an online format.

Answer 8

repurposing

Question 9

refers to giving trainees the option to learn actively through self pacing, exercises, exploring links to other material, and conversations with other trainees and experts.

Answer 9

learner control

Question 10

refers to the learner’s involvement with the training material and assessing their progress toward learning.

Answer 10

self regulation

Question 11

are links that allow a trainee to access other sites that include printed materials, as well as communications links to experts, trainers, and other learners.

Answer 11

hyperlinks

Question 12

are online technology used to create interactive communications allowing the creation and exchange of user generated content.

Answer 12

social media

Question 13

refers to a webpage where an author posts entries and readers often can comment.

Answer 13

blog

Question 14

refers to a website that allows many users to create, edit, and update content and share knowledge.

Answer 14

wiki

Question 15

refers to software tools that enable communications in short bursts of texts like Twitter.

Answer 15

microblog

Question 16

refers to audio or video that can be accessed and shared with others.

Answer 16

shared media

Question 17

combines online learning, face to face, and other methods for distributing learning content and instruction.

Answer 17

blended learning

Question 18

refers to a computer depiction of a person that is used a imaginary people in simulations.

Answer 18

avatar

Question 19

is a computer based technology that provides trainees with a three dimensional learning experience.

Answer 19

virtual reality

Question 20

the perception of actually being in a particular environment

Answer 20

presence

Question 21

refer to computer based, simulated 3D representations of the real world where learning programs or experiences can be hosted.

Answer 21

virtual worlds

Question 22

refers to training delivered using a mobile device.

Answer 22

mobile learning

Question 23

audio or video program content distributed in episodes using software such as RSS

Answer 23

podcasts

Question 24

refer to applications designed for smart phones.

Answer 24

apps

Question 25

this is an instructional system that uses AI.

Answer 25

intelligent tutoring system

Question 26

is used by geographically dispersed companies to provide info about new products, policies, procedures, and deliver skills training and expert lectures to field locations.

Answer 26

distance learning

Question 27

refers to synchronous exchange of audio, visual, and text between individuals at multiple locations.

Answer 27

teleconferencing

Question 28

refers to using a computer and web to distribute instructor led training to geographically dispersed employees.

Answer 28

virtual classroom

Question 29

refers to the latest generation of distance learning, using satellite tech to broadcast programs to different locations and allows trainees to respond to questions posed during the training program using a keypad.

Answer 29

interactive distance learning

Question 30

involves instruction that is provided online through live broadcasts.

Answer 30

webcasting / web conferencing

Question 31

refers to tech software that organizes and applies knowledge of human experts to specific problems.

Answer 31

expert systems

Question 32

is an electronic infrastructure that captures, stores, and distributes individual and corporate knowledge assets throughout an organization to enable individuals to achieve required levels of performance in the fastest possible time and with a minimum of support from other people.

Answer 32

electronic performance support system

Question 33

refers to a technology platform that can be used to automate the administration, development, and delivery of all of a company's training programs.

Answer 33

learning management system

Question 34

integrates training with all aspects of the HR function to determine how training dollars are spent and how training expenses translate into business dollars for the company.

Answer 34

human capital management