Chapter 8 Strategic Planning Flashcards Preview

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Flashcards in Chapter 8 Strategic Planning Deck (14):
1

Today, fire agencies commonly engage in the following three types of planning

Tactical/operational planning
Strategic planning
Master/long-range planning

2

The term ________ refers to a plan of action designed to achieve a particular goal

Strategy

3

The most successful strategic planning effort involves both internal and external stakeholders and ________

Customers

4

________ into demographic and development trends serves as the basis for future strategic planning efforts within a fire department and for future anticipated growth

Research

5

________ is the common characteristic on which data can be organized, allowing the different applications to access the same data about one specific point of interest

Geography

6

In the public sector, strategic planning provides a basis for efficient expenditure of ________ and sets aside the potential for inefficient decision-making

Public funds

7

________ statements provide members with direction for how things can be and a sense of organizational pride and purpose

Vision

8

________ identify the organization's capability of providing the services requested by customers

Strengths

9

Internal organizational issues that are identified by the planning team are typically issues that are at the heart of the organizations problems

Weaknesses

10

________ are focused on existing services and on expanding and developing new possibilities inside and beyond the traditional service area

Opportunities

11

Conditions in the external environment that are not under the organizations control

Threats

12

________ fulfill the mission of the organization and provide individual members with clear direction

Goals

13

A measurable action to be taken that supports our goal

Objective

14

A request for proposal is often developed by the organization's ________

Purchasing staff