Chapter 9 Flashcards
(20 cards)
What defines a group?
A group is a collection of individuals who share common norms, have differentiated roles, and interact towards common goals.
What are the effects of group size on group dynamics?
Group size affects group dynamics in terms of work opportunities, communication channels, social relationships, and leadership effectiveness.
How can group and intergroup processes be effectively managed?
Group and intergroup processes can be managed effectively by using rules and procedures, member/employee exchange, linking roles, creating task forces, and decoupling groups.
What is member/employee exchange in managing intergroup processes?
Member/employee exchange involves transferring employees between groups to enhance cooperation, sharing of information, and building relationships.
How do managers cultivate group cohesiveness?
Managers can cultivate group cohesiveness by focusing on determinants such as group goals, group size, leadership style, and group interaction.
What are status systems and their purposes?
Status systems serve purposes such as motivation, identification, dignification, and stabilization within a group.
What are the determinants and consequences of group cohesiveness?
Determinants of group cohesiveness include group goals, interaction, group size, and leadership style; consequences include increased member satisfaction and groups performance.
What are the common features of a working group?
Common features of a working group include applying norms to behavior, developing norms gradually, not all norms applying to all members, and facilitating group survival.
What factors affect a groups process?
Factors affecting a groups process include group size, norms, status systems, and group cohesiveness.
How do rules and procedures help manage group interdependence?
Rules and procedures help manage group interdependence by providing guidelines for coordinated action, ensuring clarity in roles and responsibilities, and promoting efficiency.
What are the three types of group interdependence?
The three types of group interdependence are pooled interdependence, sequential interdependence, and reciprocal interdependence.
How do work group norms develop?
Work group norms develop gradually, apply to important group behaviors, and different norms apply to different group members.
What is the significance of norms in a work group?
Norms in a work group provide standards for regulating member behavior, simplifying expected behavior, avoiding embarrassing situations, and identifying the groups central values to others.
How can managers contribute to the development of group cohesiveness?
Managers can contribute to group cohesiveness by setting clear goals, providing support and recognition, promoting communication, and building trust among members.
What are the different types of groups?
Types of groups include formal groups (functional area-based), informal groups, command groups, task forces, committees, and self-managed teams.
What are the stages in group development?
The stages in group development include forming, storming, norming, performing, and adjourning.
How do work group norms help the group function effectively?
Work group norms help in facilitating group survival, simplifying expected behavior, avoiding embarrassing situations, and identifying the groups central values to others.
How can roles be linked in coordinating multiple groups?
Roles can be linked by coordinating multiple groups through role clarification, defining task interdependencies, and promoting effective communication.
How does group structure and process impact group dynamics?
Group structure and process impact group dynamics by influencing communication patterns, decision-making processes, and task coordination.
How is work group effectiveness determined?
Work group effectiveness is determined by factors such as goal achievement, member satisfaction, innovation, and adaptability to changing environments.
