chAptEr 9

Question 1

What is a user interface?

Answer 1

Part of the system with which the user interacts.

Question 2

A usable system should be:

Answer 2

Easy to use
Easy to learn

Question 3

List the results of a usable system. RIE

Answer 3

Reduced mistakes
Increased user satisfaction
Efficient and accurate task completion

Question 4

List the principles for user interface design.

Answer 4

Layout
Content awareness
Aesthetics
Usage level
Consistency
Minimize user effort

Question 5

List the 3 boxes that a screen is often divided into in layout concepts.

Answer 5

Navigation area (top)
Status area (bottom)
Work area (middle)

Question 6

List the properties areas should remain consistent in.

Answer 6

Size
Shape
Placement for entering data
Reports presenting retrieved data

Question 7

List all the necessary functions in content awareness.

Answer 7

Breadcrumbs
Menus that show where you are
Titles in all interfaces

Question 8

List all the necessary functions in Aesthetics.

Answer 8

Design text carefully
Use colors and patterns carefully
Use colors to separate items

Question 9

List all the necessary functions in Aesthetics.

Answer 9

Frequent users desire ease of use
Infrequent users desire ease of learning

Question 10

List all the necessary functions in Consistency.

Answer 10

Same elements throughout application
Reduce learning curve

Question 11

List all the necessary functions in Minimizing effort.

Answer 11

Three clicks rule

Question 12

List the special issues of touch screen design.

Answer 12

Ideal for information display but not data entry.
Include adequate spacing between objects

Question 13

List the path to a successful user interface. UODDE

Answer 13

Understand the Users
Organize the Interface
Define Standards
Develop Prototypes
Evaluation / Testing

Question 14

List the different types of personas to develop characterization of various user groups.

Answer 14

Interests
Typical behaviors
Goals & objectives
Expectations

Question 15

How can one organize the interface?

Answer 15

Through the use of Interface Structure Diagram (ISD)
Site map

Question 16

Study the ISD and the site map.

Answer 16

Chapter 9, Page 34, 36

Question 17

When defining standards, what are the common interface elements to ensure consistency?

Answer 17

Interface metaphor
Interface objects
Interface actions
Interface icons
Interface templates

Question 18

What is interface design prototyping?

Answer 18

A simulation of screens, forms or reports.

Question 19

List the common methods of interface design prototyping.

Answer 19

Paper sketches
Wireframe diagrams
Storyboarding
Wire flow diagrams
HTML prototype
Language prototype

Question 20

Study the common methods of interface design prototyping diagrams.

Answer 20

Chapter 9, P39, 40, 41

Question 21

List the interface evaluation methods.

Answer 21

Heuristic evaluation
Walkthrough evaluation
Interactive evaluation
Form usability testing

Question 22

What is heuristic evaluation?

Answer 22

Comparing design to checklist

Question 23

What is walkthrough evaluation?

Answer 23

When a team simulates movement through components

Question 24

What is interactive evaluation?

Answer 24

When users try out a system.

Question 25

What is formal usability testing?

Answer 25

It is a detailed use of special lab testing that is expensive.

Question 26

What are the basic principles of navigation design?

Answer 26

Assume users have not read a manual All controls should be clear and understandable. Prevent mistakes Use consistent grammar order

Question 27

What are some important menu tips to consider?

Answer 27

A menu should not contain more than 8 items A menu should have 2 mouse clicks maximum to perform an action Group similar items within a menu item

Question 28

List the common menu formats. MID PIT

Answer 28

Menu bar Drop-down menu Popup menu Tab menu Icon tool bar Image map

Question 29

List the common message types. CHADE

Answer 29

Error message Confirmation message Acknowledgment message Delay message Help message

Question 30

What is the goal of input design?

Answer 30

Simply and easily capture accurate information for the system

Question 31

Differentiate between online and batch processing.

Answer 31

Online processing immediately records the transaction in database. Batch processing collects inputs over time, holds them temporarily, and then processes all the transactions at one time in a batch

Question 32

List the pros of capturing data at the source.

Answer 32

Reduces duplicate work Reduces processing time Decreases cost Decreases probability of error

Question 33

How can we obtain source data?

Answer 33

Bar code scanner Smart cards RFID tags

Question 34

List the types of input validation.

Answer 34

Completeness check Format check Range check Check digit check Consistency check Database checks

Question 35

Study the input tips.

Answer 35

Chapter 9, P55, 56, 57

Question 36

List the best ways to produce output from the system. MUMU

Answer 36

Understand report usage Manage information load Minimize bias Utilize various report types