Chapter Seven: Agency Volunteers Flashcards
What duties to agency volunteers perform?
Fundraising, mentoring, teaching, giving information, supporting people in distress, serving/delivering food, and driving people.
Why have we become so reliant on volunteers?
Due to government cutbacks.
What are volunteers valued for?
Their interest and concern for others, understanding of the human condition, and their use of natural helping skills.
What skills and tasks do volunteers perform?
Facilitating skills like listening and emphasizing, giving advice, giving information, and shopping for others.
What are the most helpful volunteers like?
Volunteers who provide humour, reach out, share personal experiences, share material resources, and follow up.
Why are volunteers important for social work agencies?
They provide objective views, lend credibility, bring vitality and knowledge, bring new ideas, and increase diversity.
What percent of Canadian adults volunteer?
12 percent.
What percent of volunteers are mandatory volunteers?
7 percent.
Who are mandatory volunteers?
High school students or people sentenced by courts.
What do Government Social Assistance Programs say about mandatory volunteers?
That they provide contribution, learn work and life skills, gain experience, and meet future references.
Why might mandatory volunteers be seen as negative?
They take up precious resources that could go to volunteers who want to be there, create problems with sponsoring agencies, take up extra time, and create safety or security problems.
What made the government recognize volunteers as invaluable?
The United Nations proclamation of the International Year of Volunteers in 2001.
When was the Canada Volunteer Initiative (CVI) introduced?
In 2002.
What did the CVI do?
It promoted the participation of Canadians in society. Federal funding supported volunteers and training.
What do governments see volunteers as a solution for?
The rising demand for costs of social welfare services.
