Chapters 4 and 5 Concepts Flashcards

1
Q

Project Integration Management

A

includes the processes and activities to identify, define, combine, unify, and coordinate the various processes and project management activities within the Project Management Process Groups

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2
Q

Project Integration Management includes making choices about:1

A
  • resource allocation
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3
Q

Project Integration Management includes making choices about: 2

A
  • balancing competing demands
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4
Q

Project Integration Management includes making choices about: 3

A
  • examining any alternative approaches
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5
Q

Project Integration Management includes making choices about: 4

A
  • tailoring the processes to meet the project objectives
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6
Q

Project Integration Management includes making choices about: 5

A
  • managing the interdependencies among the Project Management Knowledge Areas
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7
Q

Project Integration Mangement Processes (7) 1

A

1) Develop Project Charter

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8
Q

Project Integration Mangement Processes (7) 2

A

2) Develop Project Management Plan

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9
Q

Project Integration Mangement Processes (7) 3

A

3) Direct and Manage Project Work

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10
Q

Project Integration Mangement Processes (7) 4

A

4) Manage Project Knowledge

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11
Q

Project Integration Mangement Processes (7) 5

A

5) Monitor and Control Project Work

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12
Q

Project Integration Mangement Processes (7) 6

A

6) Perform Integrated Change Control

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13
Q

Project Integration Mangement Processes (7) 7

A

7) Close project or phase

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14
Q

The accountability of Project Integration Management cannot….1

A

be delegated or transferred

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15
Q

The accountability of Project Integration Management cannot….2

A
  • a knowledge area that CAN NOT be managed by other specialists
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16
Q

Trends and emerging practices in project integration management (5) 1

A
  • use of automated tools
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17
Q

Trends and emerging practices in project integration management (5) 2

A
  • use of visual management tools
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18
Q

Trends and emerging practices in project integration management (5) 3

A
  • project knowledge management
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19
Q

Trends and emerging practices in project integration management (5) 4

A
  • expanding the PM’s responsibilities
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20
Q

Trends and emerging practices in project integration management (5) 5

A
  • hybrid methodologies
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21
Q

Develop Project Charter Process

A

developing a document that formally authorizes the existence of a project and provides the PM with the authority to apply organizational resources to project activities

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22
Q

Develop Project Charter Process key Benefit

A
  • key benefit is it provides a direct link between the project and the strategic objectives or the organization, creates a formal record of the project, and shows the organizational commitment to the project
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23
Q

Develop Project Charter - Inputs (4) 1

A
  • business documents
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24
Q

Develop Project Charter - Inputs (4) 2

A
  • agreements
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25
Q

Develop Project Charter - Inputs (4) 3

A
  • EEFs
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26
Q

Develop Project Charter - Inputs (4) 4

A
  • OPAs
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27
Q

Develop Project Charter - Tools and Techniques (4) 1

A
  • expert judgment
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28
Q

Develop Project Charter - Tools and Techniques (4) 2

A
  • data gathering
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29
Q

Develop Project Charter - Tools and Techniques (4) 3

A
  • interpersonal and team skills
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30
Q

Develop Project Charter - Tools and Techniques (4) 4

A
  • meetings
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31
Q

Develop Project Charter - Otuputs (2) 1

A
  • project charter
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32
Q

Develop Project Charter - Otuputs (2) 2

A
  • assumption log
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33
Q

the project charter…

A

establishes a partnership between the performing and requesting organizations

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34
Q

The approved project charter…

A

formally initiates the project

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35
Q

The project charter provides the PM with…

A

the authority to plan, execute, and control the project

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36
Q

Business case (2) 1

A

describes the necessary information from a business standpoint to determine wheat the expected outcomes of the project justify the required investment

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37
Q

Business case (2) 2

A
  • most commonly used to create the project charter
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38
Q

Agreements (2) 1

A

used to define initial intentions for a project

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39
Q

Agreements (2) 2

A
  • take place in the form of contracts, memorandums of understanding (MOUs), service level agreements (SLAs), letters of agreement, letters of intent, verbal agreements, email, or other written agreements
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40
Q

A contract is typically used when…

A

a project is being performed for an external customer

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41
Q

Expert judgement

A

judgement provided based on expertise in an application area, knowledge are, discipline, industry, etc., as appropriate for the activity being performed

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42
Q

brainstorming

A

used to identify a list of ideas in a short period of time; conducted in a group environment and led by a facilitator

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43
Q

Consists of 2 parts (2) 1

A

idea generation

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44
Q

Consists of 2 parts (2) 2

A

analysis

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45
Q

Focus groups

A

bring together stakeholders and subject matter experts to learn about the perceived project risk, success criteria, and other topics in a more controversial way than a one-on-one interview

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46
Q

Interviews

A

used to obtain information on high-level requirements, assumptions or constraints, approval criteria, and other information from stakeholders by talking directly to them

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47
Q

Facilitation

A

the ability to effectively guide a group event to a successful decision, solution, or conclusion

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48
Q

At a high level…

A

the project charter ensures a common understanding by the stakeholders of the key deliverables, milestones, and the roles and responsibilities of everyone involved in the project

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49
Q

Develop Project Management Plan Process

A

defining, preparing, and coordinating all plan components and consolidating them into an integrated project management plan

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50
Q

Develop Project Management Plan Process key benefit

A
  • key benefit is the production of a comprehensive document that defines the basis of all project work and how the work will be performed
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51
Q

Develop Project Management Plan - Inputs (4) 1

A
  • project charter
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52
Q

Develop Project Management Plan - Inputs (4) 2

A
  • outputs from other processes
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53
Q

Develop Project Management Plan - Inputs (4) 3

A
  • EEFs
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54
Q

Develop Project Management Plan - Inputs (4) 4

A
  • OPAs
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55
Q

Develop Project Management Plan - Tools and Techniques (4) 1

A
  • expert judgement
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56
Q

Develop Project Management Plan - Tools and Techniques (4) 2

A
  • data gathering (brainstorming, checklists, focus groups, interviews)
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57
Q

Develop Project Management Plan - Tools and Techniques (4) 3

A
  • interpersonal and team skills (conflict management, facilitation, meeting management)
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58
Q

Develop Project Management Plan - Tools and Techniques (4) 4

A
  • meetings
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59
Q

Develop Project Management Plan - Outputs (1)

A
  • project management plan
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60
Q

The project management plan defines…

A

how the project is executed, monitored, controlled, and closed

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61
Q

Once the Project Management Plan is baselined, it may only be changed through…

A

the Perform Integrated Change Control process

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62
Q

The project kick-off getting is usually associated with…

A

the end of planning and the start of executing

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63
Q

Project Management Plan (definition)

A

document that describes how the project will be executed, monitored, controlled, and closed. It integrates and consolidates all of the subsidiary management plans and baselines, and other information necessary to manage the project

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64
Q

Subsidiary management plans included in Project Management Plan (10) 1

A
  • scope management plan
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65
Q

Subsidiary management plans included in Project Management Plan (10) 2

A
  • requirements management plan
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66
Q

Subsidiary management plans included in Project Management Plan (10) 3

A
  • schedule management plan
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67
Q

Subsidiary management plans included in Project Management Plan (10) 4

A
  • cost management plan
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68
Q

Subsidiary management plans included in Project Management Plan (10) 5

A
  • quality management plan
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69
Q

Subsidiary management plans included in Project Management Plan (10) 6

A
  • resource management plan
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70
Q

Subsidiary management plans included in Project Management Plan (10) 7

A
  • communications management plan
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71
Q

Subsidiary management plans included in Project Management Plan (10) 8

A
  • risk management plan
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72
Q

Subsidiary management plans included in Project Management Plan (10) 9

A
  • procurement management plan
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73
Q

Subsidiary management plans included in Project Management Plan (10)10

A
  • stakeholder engagement plan
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74
Q

Baselines included in Project Management Plan (3) 1

A
  • scope baseline
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75
Q

Baselines included in Project Management Plan (3) 2

A
  • schedule baseline
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76
Q

Baselines included in Project Management Plan (3) 3

A
  • cost baseline
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77
Q

Additional components of Project Management Plan (6) 1

A
  • change management plan
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78
Q

Additional components of Project Management Plan (6) 2

A
  • configuration management plan
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79
Q

Additional components of Project Management Plan (6) 3

A
  • performance measurement baseline
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80
Q

Additional components of Project Management Plan (6) 4

A
  • project life cycle
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81
Q

Additional components of Project Management Plan (6) 5

A
  • development approach
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82
Q

Additional components of Project Management Plan (6) 6

A
  • management reviews
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83
Q

Direct and Manage Project Work Process

A

leading and performing the work defined in the Project Management Plan and implementing approved changes to achieve the project’s objectives

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84
Q

Direct and Manage Project Work Process Key Benefit

A
  • key benefit is that it provides overall management of the project work and deliverables, thus improving the probability of project success
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85
Q

Direct and Manage Project Work - Inputs (5) 1

A
  • Project Management Plan (any component)
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86
Q

Direct and Manage Project Work - Inputs (5) 2

A
  • project documents (change log, lessons learned register, milestone list, project communications, project schedule, requirements traceability matrix, risk register, risk report)
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87
Q

Direct and Manage Project Work - Inputs (5) 3

A
  • approved change requests
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88
Q

Direct and Manage Project Work - Inputs (5) 4

A
  • EEFs
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89
Q

Direct and Manage Project Work - Inputs (5) 5

A
  • OPAs
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90
Q

Direct and Manage Project Work - Tools and Techniques (3) 1

A
  • expert judgement
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91
Q

Direct and Manage Project Work - Tools and Techniques (3) 2

A
  • project management information system
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92
Q

Direct and Manage Project Work - Tools and Techniques (3) 3

A
  • meetings
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93
Q

Direct and Manage Project Work - Outputs (5) 1

A
  • deliverables
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94
Q

Direct and Manage Project Work - Outputs (5) 2

A
  • work performance data
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95
Q

Direct and Manage Project Work - Outputs (5) 3

A
  • issue log
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96
Q

Direct and Manage Project Work - Outputs (5) 4

A
  • change requests
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97
Q

Direct and Manage Project Work - Outputs (5) 5

A
  • Project Management Plan updates (any component)
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98
Q
  • Project Management Plan updates (any component)
A
  • project documents updates (activity list, assumption log, lessons learned register, requirements documentation, risk register, stakeholder register)
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99
Q

Direct and Manage Project Work involves…

A

executing the planned project activities to complete project deliverables and accomplish established objectives

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100
Q

Risk Register vs Risk Report (2) 1

A
  • risk register provides information on threats and opportunities that may impact project execution
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101
Q

Risk Register vs Risk Report (2) 2

A
  • risk report provides information on sources of overall project risk along with summary information on identified individual project risks
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102
Q

An approved change request can be…

A

a corrective action, an preventative action, or a defect repair

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103
Q

Deliverable (definition)

A

any unique and verifiable product, result, or capability to performa. service that is required to be produced to complete a process, phase, or project

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104
Q

Work performance data (definition)

A

the raw observations and measurements identified during activities being performed to carry out the project

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105
Q

Change requests may include:

A

corrective action, preventative action, defect repair, updates

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106
Q

Manage Project Knowledge Process

A

using existing knowledge and creating new knowledge to achieve the project’s objectives and contribute to organizational learning

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107
Q

Manage Project Knowledge Process- Key Benefit

A
  • key benefits are that prior organizational knowledge is leveraged to produce or improve the project outcomes, and knowledge created by the project is available to support organizational operations and future projects or phases
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108
Q

Manage Project Knowledge - Inputs (5) 1

A
  • Project Management Plan (all components)
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109
Q

Manage Project Knowledge - Inputs (5) 2

A
  • project documents (lessons learned register, project team assignments, resource breakdown structure, stakeholder register)
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110
Q

Manage Project Knowledge - Inputs (5) 3

A
  • deliverables
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111
Q

Manage Project Knowledge - Inputs (5) 4

A
  • EEFs
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112
Q

Manage Project Knowledge - Inputs (5) 5

A
  • OPAs
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113
Q

Manage Project Knowledge - Tools and Techniques (4) 1

A
  • expert judgement
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114
Q

Manage Project Knowledge - Tools and Techniques (4) 2

A
  • knowledge management
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115
Q

Manage Project Knowledge - Tools and Techniques (4) 3

A
  • information management
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116
Q

Manage Project Knowledge - Tools and Techniques (4) 4

A
  • interpersonal and team skills (active listening, facilitation, leadership, networking, political awareness)
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117
Q

Manage Project Knowledge - Outputs (3) 1

A
  • lessons learned register
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118
Q

Manage Project Knowledge - Outputs (3) 2

A
  • Project Management Plan updates (any component)
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119
Q

Manage Project Knowledge - Outputs (3) 3

A
  • OPA updates
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120
Q

Explicit knowledge

A

knowledge that can be readily codified using words, pictures, and numbers

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121
Q

Tacit knowledge

A

knowledge that is personal and difficult to express, such as beliefs, insights, experiences, and “know-how”

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122
Q

Knowledge management is about…

A

making sure the skills, experience, and expertise of the project team and other stakeholders are used before, during, and after the project

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123
Q

The most important part of knowledge management is…

A

creating an atmosphere of trust so that people are motivated to share their knowledge

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124
Q

In practice, knowledge is shared using…

A

a mixture of knowledge management tools and techniques (interactions between people) and information management tools and techniques (in which people codify part of their explicit knowledge by documenting it so it can be shared)

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125
Q

Formal, rigid communication requirements are good for…

A

sharing information

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126
Q

Informal communication is more effective for…

A

creating new knowledge and integrating knowledge across diverse stakeholder groups

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127
Q

Knowledge management tools and techniques connect people so that they…

A

can work together to create new knowledge, share tacit knowledge, and integrate the knowledge of diverse team members

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128
Q

Information management tools and techniques are used to…

A

create and connect people to information

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129
Q

The lessons learned register is…

A

created as an output of this process early in the project

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130
Q

Monitor and Control Project Work Process

A

tracking, reviewing, and reporting the overall progress to meet the performance objectives defined in the Project Management Plan

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131
Q

Moniteor and Control Work Process Benefits

A
  • key benefits are that it allows stakeholders to understand the current state of the project, to recognize the actions taken to address any performance issues, and to have visibility into the future project status with cost and schedule forecasts
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132
Q

Monitor and Control Project Work - Inputs (6) 1

A
  • Project Management Plan (any component)
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133
Q

Monitor and Control Project Work - Inputs (6) 2

A
  • Project documents (assumption log, basis of estimates, cost forecasts, issue log, lessons learned register, milestone list, quality reports, risk register, risk report, schedule forecasts)
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134
Q

Monitor and Control Project Work - Inputs (6) 3

A
  • work performance information
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135
Q

Monitor and Control Project Work - Inputs (6) 4

A
  • agreements
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136
Q

Monitor and Control Project Work - Inputs (6) 5

A
  • EEFs
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137
Q

Monitor and Control Project Work - Inputs (6) 6

A
  • OPAs
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138
Q

Monitor and Control Project Work - Tools and Techniques (4) 1

A
  • expert judgement
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139
Q

Monitor and Control Project Work - Tools and Techniques (4) 2

A
  • data analysis (alternatives analysis, cost-benefit analysis, earned value analysis, root cause analysis, trend analysis)
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140
Q

Monitor and Control Project Work - Tools and Techniques (4) 3

A
  • decision making (voting)
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141
Q

Monitor and Control Project Work - Tools and Techniques (4) 4

A
  • meetings
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142
Q

Monitor and Control Project Work - Outputs (4) 1

A
  • work performance reports
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143
Q

Monitor and Control Project Work - Outputs (4) 2

A
  • change requests
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144
Q

Monitor and Control Project Work - Outputs (4) 3

A
  • project management plan updates (any component)
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145
Q

Monitor and Control Project Work - Outputs (4) 4

A
  • project documents updates (cost forecasts, issue log, lessons learned register, risks register, schedule forecasts)
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146
Q

Monitoring includes…

A

Collecting, measuring, and assessing measurements and trends to effect process improvements

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147
Q

Control includes…

A

determining corrective or preventative actions or replanning and following up on action plans to determine whether the actions taken resolved the performance issue

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148
Q

To become work performance information…

A

the work performance data is compared with the project management plan components, project documents, and other project variables

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149
Q

Alternatives analysis

A

used to select the corrective actions or a combination of corrective and preventative actions when a deviation occurs

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150
Q

Trend analysis

A

used to forecast future performance based on past results

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151
Q

Trend Analysis 2

A
  • looks ahead in the project for expected slippages and warns the PM ahead of time that there may be problems later in the schedule if the established trend persists
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152
Q

Variance analysis

A

reviews the differences (or variance) between planned and actual performance

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153
Q

Work performance reports

A

The physical or electronic representation of work performance information compiled in project documents, intended to generate decisions, actions, or awareness

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154
Q

Perform Integrated Change Control Process (3) 1

A

reviewing all change requests; approving changes and managing changes to deliverables, project documents, and the project management plan; and communicating the decisions

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155
Q

Perform Integrated Change Control Process (3) 2

A
  • reviews all requests for changes to project documents, deliverables, or the project management plan and determines the resolution of the change requests
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156
Q

Perform Integrated Change Control Process (3) 3

A
  • key benefit is that it allows or documented changes within the project to be considered in an integrated manner while addressing overall project risk, which often arises from changes made without consideration of the overall project objective or plans
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157
Q

Perform Integrated Change Control - Inputs (6) 1

A

-Project Management Plan (change management plan, configuration management plan, scope baseline, schedule baseline, cost baseline)

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158
Q

Perform Integrated Change Control - Inputs (6) 2

A
  • project documents (basis of estimates, change log, requirements traceability matrix, risk report)
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159
Q

Perform Integrated Change Control - Inputs (6) 3

A
  • work performance reports
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160
Q

Perform Integrated Change Control - Inputs (6) 4

A
  • change requests
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161
Q

Perform Integrated Change Control - Inputs (6) 5

A
  • EEFs
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162
Q

Perform Integrated Change Control - Inputs (6) 6

A
  • OPAs
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163
Q

Perform Integrated Change Control - Tools and Techniques (5) 1

A
  • expert judgement
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164
Q

Perform Integrated Change Control - Tools and Techniques (5) 2

A
  • change control tools
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165
Q

Perform Integrated Change Control - Tools and Techniques (5) 3

A
  • data analysis (alternatives analysis, cost-benefit analysis)
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166
Q

Perform Integrated Change Control - Tools and Techniques (5) 4

A
  • decision making (voting, autocratic decision making, multi-criteria decision analysis)
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167
Q

Perform Integrated Change Control - Tools and Techniques (5) 5

A
  • meetings
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168
Q

Perform Integrated Change Control - Outputs (3) 1

A
  • approved change requests
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169
Q

Perform Integrated Change Control - Outputs (3) 2

A
  • project management plan updates (any component)
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170
Q

Perform Integrated Change Control - Outputs (3) 3

A
  • project documents updates (change log)
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171
Q

Changes may be requested by…

A

any stakeholder involved with the project and may occur at any time throughout the project life cycle

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172
Q

Although changes may be initiated verbally…

A

they should be recorded in written form and entered into the change management and/or configuration management system

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173
Q

configuration management plan

A

Describes the configurable items of the project and identifies the items that will be recorded and updated so that the product of the project remains consistent and operable

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174
Q

Configuration control is focused on…while change control is focused on…

A

the specification of both the deliverables and the processes,

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175
Q

autocratic decision making

A

one individual takes responsibility for making the decision for the group

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176
Q

Close Project or Phase Process

A

finalizing all activities for the project, phase, or contract

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177
Q

Close Project or Phase Process Key Benefit

A
  • key benefits re the project or phase information is archived, the planned work is completed, and organizational team resources are released to pursue new endeavors
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178
Q

Close Project or Phase - Inputs (8) 1

A
  • Project charter
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179
Q

Close Project or Phase - Inputs (8) 2

A
  • project management plan
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180
Q

Close Project or Phase - Inputs (8) 3

A
  • project documents
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181
Q

Close Project or Phase - Inputs (8) 4

A
  • accepted deliverables
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182
Q

Close Project or Phase - Inputs (8) 5

A
  • business documents
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183
Q

Close Project or Phase - Inputs (8) 6

A
  • agreements
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184
Q

Close Project or Phase - Inputs (8) 7

A
  • procurement documentation
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185
Q

Close Project or Phase - Inputs (8) 8

A
  • OPAs
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186
Q

Close Project or Phase - Tools and Techniques (3) 1

A
  • expert judgement
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187
Q

Close Project or Phase - Tools and Techniques (3) 2

A
  • data analysis
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188
Q

Close Project or Phase - Tools and Techniques (3) 3

A
  • meetings
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189
Q

Close Project or Phase - Outputs (4) 1

A
  • project documents updates
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190
Q

Close Project or Phase - Outputs (4) 2

A
  • final product, service, or result transition
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191
Q

Close Project or Phase - Outputs (4) 3

A
  • final report
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192
Q

Close Project or Phase - Outputs (4) 4

A
  • OPA updates
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193
Q

Benefits management plan

A

outlines the target benefits of the project

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194
Q

Final report (definition)

A

provides a summary of the project performance

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195
Q

Chp 4: Project Integration Management processes (7) 1

A
  1. Develop Project Charter
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196
Q

Chp 4: Project Integration Management processes (7) 2

A
  1. Develop Project Management Plan
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197
Q

Chp 4: Project Integration Management processes (7) 3

A
  1. Direct and Manage Project Work
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198
Q

Chp 4: Project Integration Management processes (7) 4

A
  1. Manage project knowledge
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199
Q

Chp 4: Project Integration Management processes (7) 5

A
  1. monitor and control project work
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200
Q

Chp 4: Project Integration Management processes (7) 6

A
  1. perform integrated change control
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201
Q

Chp 4: Project Integration Management processes (7) 7

A
  1. close project or phase
202
Q

4.1: develop project charter - inputs (4) 1

A
  • business case
203
Q

4.1: develop project charter - inputs (4) 2

A
  • agreements
204
Q

4.1: develop project charter - inputs (4) 3

A
  • EEFs
205
Q

4.1: develop project charter - inputs (4) 4

A
  • OPAs
206
Q

4.1: develop project charter - tools and techniques (10) 1

A
  • data gathering
207
Q

4.1: develop project charter - tools and techniques (10) 2

A
  • expert judgment
208
Q

4.1: develop project charter - tools and techniques (10) 3

A
  • brainstorming
209
Q

4.1: develop project charter - tools and techniques (10) 4

A
  • focus groups
210
Q

4.1: develop project charter - tools and techniques (10) 5

A
  • interviews
211
Q

4.1: develop project charter - tools and techniques (10) 6

A
  • interpersonal and team skills
212
Q

4.1: develop project charter - tools and techniques (10) 7

A
  • conflict mgt
213
Q

4.1: develop project charter - tools and techniques (10) 8

A
  • facilitation
214
Q

4.1: develop project charter - tools and techniques (10) 9

A
  • meetings mgt
215
Q

4.1: develop project charter - tools and techniques (10) 10

A
  • meetings
216
Q

4.1: develop project charter - outputs (2) 1

A
  • project charter
217
Q

4.1: develop project charter - outputs (2) 2

A
  • assumption log
218
Q

4.2: develop project management plan - inputs (4) 1

A
  • project charter
219
Q

4.2: develop project management plan - inputs (4) 2

A
  • outputs from other processes
220
Q

4.2: develop project management plan - inputs (4) 3

A
  • EEFs
221
Q

4.2: develop project management plan - inputs (4) 4

A
  • OPAs
222
Q

4.2: develop project management plan - tools and techniques (11) 1

A
  • expert judgement
223
Q

4.2: develop project management plan - tools and techniques (11) 2

A
  • data gathering
224
Q

4.2: develop project management plan - tools and techniques (11) 3

A
  • brainstorming
225
Q

4.2: develop project management plan - tools and techniques (11) 4

A
  • checklists
226
Q

4.2: develop project management plan - tools and techniques (11) 5

A
  • focus groups
227
Q

4.2: develop project management plan - tools and techniques (11) 6

A
  • interviews
228
Q

4.2: develop project management plan - tools and techniques (11) 7

A
  • interpersonal and team skills
229
Q

4.2: develop project management plan - tools and techniques (11) 8

A
  • conflict management
230
Q

4.2: develop project management plan - tools and techniques (11) 9

A
  • facilitation
231
Q

4.2: develop project management plan - tools and techniques (11) 10

A

-meeting management

232
Q

4.2: develop project management plan - tools and techniques (11) 11

A
  • meetings
233
Q

4.2: develop project management plan - outputs (1)

A
  • project management plan
234
Q

4.3: direct and manage project work - inputs (13) 1

A
  • project management plan (any component)
235
Q

4.3: direct and manage project work - inputs (13) 2

A
  • project documents
236
Q

4.3: direct and manage project work - inputs (13) 3

A
  • change log
237
Q

4.3: direct and manage project work - inputs (13) 4

A
  • lessons learned register
238
Q

4.3: direct and manage project work - inputs (13) 5

A
  • milestone list
239
Q

4.3: direct and manage project work - inputs (13) 6

A
  • project communications
240
Q

4.3: direct and manage project work - inputs (13) 7

A
  • project schedule
241
Q

4.3: direct and manage project work - inputs (13) 8

A
  • requirements traceability matrix
242
Q

4.3: direct and manage project work - inputs (13) 9

A
  • risk register
243
Q

4.3: direct and manage project work - inputs (13) 10

A
  • risk report
244
Q

4.3: direct and manage project work - inputs (13) 11

A
  • approved change requests
245
Q

4.3: direct and manage project work - inputs (13) 12

A
  • EEFs
246
Q

4.3: direct and manage project work - inputs (13) 13

A
  • OPAs
247
Q

4.3: direct and manage project work - tools and techniques (3) 1

A
  • expert judgement
248
Q

4.3: direct and manage project work - tools and techniques (3) 2

A
  • project management information system
249
Q

4.3: direct and manage project work - tools and techniques (3) 3

A
  • meetings
250
Q

4.3: direct and manage project work - outputs (13) 1

A
  • deliverables
251
Q

4.3: direct and manage project work - outputs (13) 2

A
  • work performance data
252
Q

4.3: direct and manage project work - outputs (13) 3

A
  • issue log
253
Q

4.3: direct and manage project work - outputs (13) 4

A
  • change requests
254
Q

4.3: direct and manage project work - outputs (13) 5

A
  • project management updates (any component)
255
Q

4.3: direct and manage project work - outputs (13) 6

A
  • project documents updates
256
Q

4.3: direct and manage project work - outputs (13) 7

A
  • activity list
257
Q

4.3: direct and manage project work - outputs (13) 8

A
  • assumption log
258
Q

4.3: direct and manage project work - outputs (13) 9

A
  • lessons learned register
259
Q

4.3: direct and manage project work - outputs (13) 10

A
  • requirements documentation
260
Q

4.3: direct and manage project work - outputs (13) 11

A
  • risk register
261
Q

4.3: direct and manage project work - outputs (13) 12

A
  • stakeholder register
262
Q

4.3: direct and manage project work - outputs (13) 13

A
  • OPA updates
263
Q

4.4: manage project knowledge - inputs (9) 1

A
  • project management plan (all components)
264
Q

4.4: manage project knowledge - inputs (9) 2

A
  • project documents
265
Q

4.4: manage project knowledge - inputs (9) 3

A
  • lessons learned register
266
Q

4.4: manage project knowledge - inputs (9) 4

A
  • project team assignments
267
Q

4.4: manage project knowledge - inputs (9) 5

A
  • resource breakdown structure
268
Q

4.4: manage project knowledge - inputs (9) 6

A
  • stakeholder register
269
Q

4.4: manage project knowledge - inputs (9) 7

A
  • deliverables
270
Q

4.4: manage project knowledge - inputs (9) 8

A
  • EEFs
271
Q

4.4: manage project knowledge - inputs (9) 9

A
  • OPAs
272
Q

4.4: manage project knowledge - tools and techniques (9) 1

A
  • expert judgement
273
Q

4.4: manage project knowledge - tools and techniques (9) 2

A
  • knowledge management
274
Q

4.4: manage project knowledge - tools and techniques (9) 3

A
  • information management
275
Q

4.4: manage project knowledge - tools and techniques (9) 4

A
  • interpersonal and team skills
276
Q

4.4: manage project knowledge - tools and techniques (9) 5

A
  • active listening
277
Q

4.4: manage project knowledge - tools and techniques (9) 6

A
  • facilitation
278
Q

4.4: manage project knowledge - tools and techniques (9) 8

A
  • leadership
279
Q

4.4: manage project knowledge - tools and techniques (9) 8

A
  • networking
280
Q

4.4: manage project knowledge - tools and techniques (9) 9

A
  • political awareness
281
Q

4.4: manage project knowledge - outputs (3) 1

A
  • lessons learned register
282
Q

4.4: manage project knowledge - outputs (3) 2

A
  • project management plan updates (any component)
283
Q

4.4: manage project knowledge - outputs (3) 3

A
  • OPAs
284
Q

4.5: monitor and control project work - inputs (16) 1

A
  • project management plan (any component)
285
Q

4.5: monitor and control project work - inputs (16) 2

A
  • project documents
286
Q

4.5: monitor and control project work - inputs (16) 3

A
  • assumption log
287
Q

4.5: monitor and control project work - inputs (16) 4

A
  • basis of estimates
288
Q

4.5: monitor and control project work - inputs (16) 5

A
  • cost forecasts
289
Q

4.5: monitor and control project work - inputs (16) 6

A
  • issue log
290
Q

4.5: monitor and control project work - inputs (16) 7

A
  • lessons learned register
291
Q

4.5: monitor and control project work - inputs (16) 8

A
  • milestone list
292
Q

4.5: monitor and control project work - inputs (16) 9

A
  • quality reports
293
Q

4.5: monitor and control project work - inputs (16) 10

A
  • risk register
294
Q

4.5: monitor and control project work - inputs (16) 11

A
  • risk report
295
Q

4.5: monitor and control project work - inputs (16) 12

A
  • schedule forecasts
296
Q

4.5: monitor and control project work - inputs (16) 13

A
  • work performance information
297
Q

4.5: monitor and control project work - inputs (16) 14

A
  • agreements
298
Q

4.5: monitor and control project work - inputs (16) 15

A
  • EEFs
299
Q

4.5: monitor and control project work - inputs (16) 16

A
  • OPAs
300
Q

4.5: monitor and control project work - tools and techniques (11) 1

A
  • expert judgement
301
Q

4.5: monitor and control project work - tools and techniques (11) 2

A
  • data analysis
302
Q

4.5: monitor and control project work - tools and techniques (11) 3

A
  • alternatives analysis
303
Q

4.5: monitor and control project work - tools and techniques (11) 4

A
  • cost-benefit analysis
304
Q

4.5: monitor and control project work - tools and techniques (11) 5

A
  • earned value analysis
305
Q

4.5: monitor and control project work - tools and techniques (11) 6

A
  • root cause analysis
306
Q

4.5: monitor and control project work - tools and techniques (11) 7

A
  • trend analysis
307
Q

4.5: monitor and control project work - tools and techniques (11) 8

A
  • variance analysis
308
Q

4.5: monitor and control project work - tools and techniques (11) 9

A
  • decision making
309
Q

4.5: monitor and control project work - tools and techniques (11) 10

A
  • voting
310
Q

4.5: monitor and control project work - tools and techniques (11) 11

A
  • meetings
311
Q

4.5: monitor and control project work - outputs (9) 1

A
  • work performance outputs
312
Q

4.5: monitor and control project work - outputs (9) 2

A
  • change requests
313
Q

4.5: monitor and control project work - outputs (9) 3

A
  • project management plan updates (any component)
314
Q

4.5: monitor and control project work - outputs (9) 4

A
  • project documents updates
315
Q

4.5: monitor and control project work - outputs (9) 5

A
  • cost forecasts
316
Q

4.5: monitor and control project work - outputs (9) 6

A
  • issue log
317
Q

4.5: monitor and control project work - outputs (9) 7

A
  • lessons learned register
318
Q

4.5: monitor and control project work - outputs (9) 8

A
  • risk register
319
Q

4.5: monitor and control project work - outputs (9) 9

A
  • schedule forecasts
320
Q

4.6: perform integrated change control - inputs (15) 1

A
  • project management plan
321
Q

4.6: perform integrated change control - inputs (15) 2

A
  • change management plan
322
Q

4.6: perform integrated change control - inputs (15) 3

A
  • configuration management plan
323
Q

4.6: perform integrated change control - inputs (15) 4

A
  • scope baseline
324
Q

4.6: perform integrated change control - inputs (15) 5

A
  • schedule baseline
325
Q

4.6: perform integrated change control - inputs (15) 6

A
  • cost baseline
326
Q

4.6: perform integrated change control - inputs (15) 7

A
  • project documents
327
Q

4.6: perform integrated change control - inputs (15) 8

A
  • basis of estimates
328
Q

4.6: perform integrated change control - inputs (15) 9

A
  • change log
329
Q

4.6: perform integrated change control - inputs (15) 10

A
  • requirements traceability matrix
330
Q

4.6: perform integrated change control - inputs (15) 11

A
  • risk report
331
Q

4.6: perform integrated change control - inputs (15) 12

A
  • work performance reports
332
Q

4.6: perform integrated change control - inputs (15) 13

A
  • change requests
333
Q

4.6: perform integrated change control - inputs (15) 14

A
  • EEFs
334
Q

4.6: perform integrated change control - inputs (15) 15

A
  • OPAs
335
Q

4.6: perform integrated change control - tools and techniques (10) 1

A
  • expert judgment
336
Q

4.6: perform integrated change control - tools and techniques (10) 2

A
  • change control tools
337
Q

4.6: perform integrated change control - tools and techniques (10) 3

A
  • data analysis
338
Q

4.6: perform integrated change control - tools and techniques (10) 4

A
  • alternatives analysis
339
Q

4.6: perform integrated change control - tools and techniques (10) 5

A
  • cost-benefit analysis
340
Q

4.6: perform integrated change control - tools and techniques (10) 6

A
  • decision making
341
Q

4.6: perform integrated change control - tools and techniques (10) 7

A
  • voting
342
Q

4.6: perform integrated change control - tools and techniques (10) 8

A
  • autocratic decision making
343
Q

4.6: perform integrated change control - tools and techniques (10) 9

A
  • multicriteria decision analysis
344
Q

4.6: perform integrated change control - tools and techniques (10) 10

A

meetings

345
Q

4.6: perform integrated change control - outputs (4) 1

A
  • approved change requests
346
Q

4.6: perform integrated change control - outputs (4) 2

A
  • project management plan updates (any component)
347
Q

4.6: perform integrated change control - outputs (4) 3

A
  • project documents updates
348
Q

4.6: perform integrated change control - outputs (4) 4

A
  • change log
349
Q

4.7: close project or phase - inputs (22) 1

A
  • project charter
350
Q

4.7: close project or phase - inputs (22) 2

A
  • project management plan (all components)
351
Q

4.7: close project or phase - inputs (22) 3

A
  • project documents
352
Q

4.7: close project or phase - inputs (22) 4

A
  • assumption log
353
Q

4.7: close project or phase - inputs (22) 5

A
  • basis of estimates
354
Q

4.7: close project or phase - inputs (22) 6

A
  • change log
355
Q

4.7: close project or phase - inputs (22) 7

A
  • issue log
356
Q

4.7: close project or phase - inputs (22) 8

A
  • lessons learned register
357
Q

4.7: close project or phase - inputs (22) 9

A
  • milestone list
358
Q

4.7: close project or phase - inputs (22) 10

A
  • project communications
359
Q

4.7: close project or phase - inputs (22) 11

A
  • quality control measurements
360
Q

4.7: close project or phase - inputs (22) 12

A
  • quality reports
361
Q

4.7: close project or phase - inputs (22) 13

A
  • requirements documentation
362
Q

4.7: close project or phase - inputs (22) 14

A
  • risk register
363
Q

4.7: close project or phase - inputs (22) 15

A
  • risk report
364
Q

4.7: close project or phase - inputs (22) 16

A
  • accepted deliverables
365
Q

4.7: close project or phase - inputs (22) 17

A
  • business documents
366
Q

4.7: close project or phase - inputs (22) 18

A
  • business case
367
Q

4.7: close project or phase - inputs (22) 19

A
  • benefits management plan
368
Q

4.7: close project or phase - inputs (22) 20

A
  • agreements
369
Q

4.7: close project or phase - inputs (22) 21

A
  • procurement documentation
370
Q

4.7: close project or phase - inputs (22) 22

A
  • OPAs
371
Q

4.7: close project or phase - tools and techniques (7) 1

A
  • expert analysis
372
Q

4.7: close project or phase - tools and techniques (7) 2

A
  • data analysis
373
Q

4.7: close project or phase - tools and techniques (7) 3

A
  • document analysis
374
Q

4.7: close project or phase - tools and techniques (7) 4

A
  • regression analysis
375
Q

4.7: close project or phase - tools and techniques (7) 5

A
  • trend analysis
376
Q

4.7: close project or phase - tools and techniques (7) 6

A
  • variance analysis
377
Q

4.7: close project or phase - tools and techniques (7) 7

A
  • meetings
378
Q

4.7: close project or phase - outputs (6) 1

A
  • project documents updates
379
Q

4.7: close project or phase - outputs (6) 2

A
  • lessons learned register
380
Q

4.7: close project or phase - outputs (6) 3

A
  • final product, service, or result transition
381
Q

4.7: close project or phase - outputs (6) 4

A
  • final report
382
Q

4.7: close project or phase - outputs (6) 5

A
  • OPA updates
383
Q

4.7: close project or phase - outputs (6) 6

A

Project Scope Management

384
Q

4.7: close project or phase - outputs (6) 1

A

includes the processes required to ensure the project includes all the work required, and only the work required, to complete the project successfully

385
Q

Project Scope Management Processes (6) 1

A
  1. Plan Scope Management
386
Q

Project Scope Management Processes (6) 2

A
  1. Collect Requirements
387
Q

Project Scope Management Processes (6) 3

A
  1. Define Scope
388
Q

Project Scope Management Processes (6) 4

A
  1. Create WBS
389
Q

Project Scope Management Processes (6) 5

A
  1. Validate Scope
390
Q

Project Scope Management Processes (6) 6

A
  1. Control Scope
391
Q

Product scope

A

The features and functions that characterize a product, service, or result

392
Q

Project scope

A

The work performed to deliver a product, service, or result with the specified features and function

393
Q

Predictive/waterfall life cycle

A

The project deliverables are defined at the beginning of the project and any changes to the scope are progressively managed

394
Q

Adaptive/agile life cycle

A

Deliverables are developed over multiple iterations where a detailed scope is defined and approved for each iteration when it begins

395
Q

For projects with adaptive life cycles…

A

three processes (collect requirements, define scope, and create WBS) are repeated for each iteration

396
Q

In a predictive project…

A

these processes are performed toward the beginning of the project and updated as necessary, using the integrated change control process

397
Q

The project manager is responsible for…

A

ensuring that requirements-related work is accounted for in the project management plan and that requirements-related activities are performed on time and within budget and deliver value

398
Q

Agile methods deliberately spend less time trying to…

A

define and agree on scope in the early stage of the project and spend more time establishing the process for its ongoing discovery and refinement

399
Q

In agile approaches, the requirements constitute…

A

the backlog

400
Q

Plan Scope Management Process

A

creating a scope management plan that documents how the project and product scope will be defined, validated, and controlled

401
Q

Plan Scope Management - Inputs (5) 1

A
  1. project charter
402
Q

Plan Scope Management - Inputs (5) 2

A
  1. project management plan (quality management plan, project life cycle description, development approach)
403
Q

Plan Scope Management - Inputs (5) 3

A
  1. EEFs
404
Q

Plan Scope Management - Inputs (5) 4

A
  1. OPAs
405
Q

Plan Scope Management - Inputs (5) 5

A

Plan Scope Management - Tools and Techniques (3)

406
Q

Plan Scope Management - Tools and Techniques (3) 1

A
  1. expert judgement
407
Q

Plan Scope Management - Tools and Techniques (3) 2

A
  1. data analysis (Alternatives analysis)
408
Q

Plan Scope Management - Tools and Techniques (3) 3

A
  1. meetings
409
Q

Plan Scope Management - Outputs (2) 1

A
  1. scope management plan
410
Q

Plan Scope Management - Outputs (2) 2

A
  1. requirements management plan
411
Q

Scope management plan

A

A component of the project or program management plan that describes how the scope will be defined, developed, monitored, controlled, and verified

412
Q

Project life cycle description

A

determines the series of phases that a project passes through from its inception to the end of the project

413
Q

Development approach

A

defines whether waterfall, iterative, adaptive, agile, or a hybrid development approach will be used

414
Q

Scope management plan

A

a component of the project management plan that describes how the scope will be defined, developed, monitored, controlled, and validated

415
Q

Requirements management plan

A

A component of the project management plan that describes how project and product requirements will be analyzed, documented, and managed

416
Q

Collect Requirements Process

A

The process of determining, documenting, and managing stakeholder needs and requirements to meet project objectives

417
Q
  • key benefit is that it provides the basis for defining the product scope and project scope
A

Collect Requirements - Inputs (7)

418
Q

Collect Requirements - Inputs (7) 1

A
  1. project charter
419
Q

Collect Requirements - Inputs (7) 2

A
  1. project management plan (scope management plan, requirements management plan, stakeholder engagement plan)
420
Q

Collect Requirements - Inputs (7) 3

A
  1. project documents (Assumption log, lessons learned register, stakeholder register)
421
Q

Collect Requirements - Inputs (7) 4

A
  1. business documents (business case)
422
Q

Collect Requirements - Inputs (7) 5

A
  1. agreements
423
Q

Collect Requirements - Inputs (7) 6

A
  1. EEFs
424
Q

Collect Requirements - Inputs (7) 7

A
  1. OPAs
425
Q

Collect Requirements - Tools and Techniques (8) 1

A
  1. expert judgement
426
Q

Collect Requirements - Tools and Techniques (8) 2

A
  1. data gathering (brainstorming, interviews, focus groups, questionnaires and surveys, benchmarking)
427
Q

Collect Requirements - Tools and Techniques (8) 3

A
  1. data analysis (document analysis)
428
Q

Collect Requirements - Tools and Techniques (8) 4

A
  1. decision making (voting, autocratic decision making, multi-criteria decision analysis)
429
Q

Collect Requirements - Tools and Techniques (8) 5

A
  1. data representation (Affinity diagrams, mind mapping)
430
Q

Collect Requirements - Tools and Techniques (8) 6

A
  1. interpersonal and team skills (nominal group technique, observation/conversation, facilitation)
431
Q

Collect Requirements - Tools and Techniques (8) 7

A
  1. context diagram
432
Q

Collect Requirements - Tools and Techniques (8) 8

A
  1. prototypes
433
Q

Collect Requirements - Outputs (2) 1

A
  1. Requirements documentation
434
Q

Collect Requirements - Outputs (2) 2

A
  1. Requirements traceability matrix
435
Q

The project’s success is directly influenced by…

A

active stakeholder involvement in the discovery and decomposition of needs into project and product requirements and by the care taken in determining, documenting, and managing the requirements of the product, service, or result of the project

436
Q

Requirements become the foundation of…

A

the WBS

437
Q

the WBS

A

Focus groups

438
Q

Focus groups

A

Bring together prequalified stakeholders and subject matter experts to learn about their expectations and attitudes about a proposed product, service, or result

439
Q

Voting techniques

A
  1. unanimity
440
Q
  1. unanimity
A
  1. majority
441
Q
  1. majority
A
  1. plurality (The largest block in a group decides, even if a majority is not achieved. This method is generally used when the number of options nominated is more than 2)
442
Q

Autocratic decision making

A

one individual takes responsibility for making the decision for the group

443
Q

Affinity diagrams

A

allow large numbers of ideas to be classified into groups for review and analysis

444
Q

Mind mapping

A

consolidates ideas created through individual brainstorming sessions into a single map to reflect commonality and differences in understanding and to generate new ideas

445
Q

Nominal group technique

A

Enhances brainstorming with a voting process used to rank the most useful ideas for further brainstorming or for prioritization

446
Q
  • structured form of brainstorming
A

context diagram

447
Q

context diagram

A

Visually depict the product scope by showing a business system (process, equipment, computer system, etc) and how people and other systems interact with it

448
Q

Prototypes

A

A method of obtaining early feedback on requirements by providing a working model of the expected product before actually building it

449
Q

Storyboarding

A

a prototyping technique showing sequence or navigation through a series of images or illustrations

450
Q

Requirements documentation

A

Describes how individual requirements meet the business need for the project

451
Q

Requirements traceability matrix

A

A grid that links product requirements from their origin to the deliverables that satisfy them

452
Q

Define Scope Process

A

process of developing a detailed description of the project and product

453
Q

Define Scope - Inputs (5) 1

A
  1. project charter
454
Q

Define Scope - Inputs (5) 2

A
  1. project management plan (scope management plan)
455
Q

Define Scope - Inputs (5) 3

A
  1. project documents (assumption log, requirements documentation, risk register)
456
Q

Define Scope - Inputs (5) 4

A
  1. EEFs
457
Q

Define Scope - Inputs (5) 5

A
  1. OPAs
458
Q

Define Scope - Tools and Techniques (5) 1

A
  1. Expert Judgement
459
Q

Define Scope - Tools and Techniques (5) 2

A
  1. Data Analysis (Alternatives Analysis)
460
Q

Define Scope - Tools and Techniques (5) 3

A
  1. Decision Making (Multicriteria Decision Analysis)
461
Q

Define Scope - Tools and Techniques (5) 4

A
  1. Interpersonal & Team Skills (Facilitation)
462
Q

Define Scope - Tools and Techniques (5) 5

A
  1. Product Analysis
463
Q

Define Scope - Outputs (2) 1

A
  1. project scope statement
464
Q

Define Scope - Outputs (2) 2

A
  1. project documents updates (Assumption log, requirements documentation, requirements traceability matrix, stakeholder register)
465
Q

During project planning, the project scope is…

A

defined and described with greater specificity as more information about the project is known

466
Q

Product analysis

A

can be used to define products and services; includes asking questions about a product or service and forming answers to describe the use, characteristics, and other relevant aspects of what is going to be delivered

467
Q

Project scope statement

A

The description of the project scope, major deliverables, and exclusions; includes product scope description, deliverables, acceptance criteria, and project exclusions

468
Q

Project Charter vs Project scope statement

A

the project charter contains high-level information, while the project scope statement contains a detailed description of scope components

469
Q

Create WBS Process

A

The process of subdividing project deliverables and project work into smaller, more manageable components

470
Q

Create WBS - Inputs (4) 1

A
  1. project management plan (Scope management plan)
471
Q

Create WBS - Inputs (4) 2

A
  1. project documents (project scope statement, requirements documentation)
472
Q

Create WBS - Inputs (4) 3

A
  1. EEFs
473
Q

Create WBS - Inputs (4) 4

A
  1. OPAs
474
Q

Create WBS - Tools and Techniques (2) 1

A
  1. Expert Judgement
475
Q

Create WBS - Tools and Techniques (2) 2

A
  1. Decomposition
476
Q

Create WBS - Outputs (2) 1

A
  1. scope baseline
477
Q

Create WBS - Outputs (2) 2

A
  1. project documents updates (assumption log, requirements documentation)
478
Q

The WBS is a…

A

hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and create the required deliverables

479
Q

Work package

A

The lowest level in a WBS with a unique identifier; can be used to group the activity where work is scheduled and estimated, monitored, and controlled

480
Q

Decomposition

A

A technique used for dividing and subdividing the project scope and project deliverables into smaller, more manageable parts

481
Q

Rolling wave planning

A

waiting until the deliverable or the subcomponent is agreed on, so the details of the WBS can be developed

482
Q

Scope baseline

A

The approved version of a scope statement, WBS, and its associated WBS dictionary, that can be changed only through formal change control procedures and is used as a basis for comparison

483
Q

planning package

A

A work breakdown structure component below the control account with known work content but without detailed schedule activities

484
Q

WBS dictionary

A

A document that provides detailed deliverable, activity, and scheduling information about each component in the WBS

485
Q

Validate Scope Process

A

The process of formalizing acceptance of the completed project deliverables

486
Q

Validate Scope - Inputs (4) 1

A
  1. project management plan (Scope management plan, requirements management plan, scope baseline)
487
Q

Validate Scope - Inputs (4) 2

A
  1. project documents (lessons learned register, quality reports, requirements documentation, requirements traceability matrix)
488
Q

Validate Scope - Inputs (4) 3

A
  1. verified deliverables
489
Q

Validate Scope - Inputs (4) 4

A
  1. work performance data
490
Q

Validate Scope - Tools and Techniques (2) 1

A
  1. inspection
491
Q

Validate Scope - Tools and Techniques (2) 2

A
  1. decision making (Voting)
492
Q

Validate Scope - Outputs (4) 1

A
  1. accepted deliverables
493
Q

Validate Scope - Outputs (4) 2

A
  1. work performance information
494
Q

Validate Scope - Outputs (4) 3

A
  1. change requests
495
Q

Validate Scope - Outputs (4) 4

A
  1. projects document updates (lessons learned register, requirements documentation, requirements traceability matrix)
496
Q

Validate scope vs control quality processes

A

validate scope is primarily concerned with acceptance of the deliverables, while control quality is primarily concerned with correctness of the deliverables and meeting the quality requirements specified for the deliverables

497
Q

Verified deliverables

A

project deliverables that are completed and checked for correctness through Control Quality Process

498
Q

Deliverables that meet the acceptance criteria are…

A

formally signed off and approved by the customer or sponsor

499
Q

Work performance information

A

includes information about project progress, such as why deliverables have been accepted and which have not been accepted and the reasons why

500
Q

Control Scope Process

A

Monitoring the status of the project and product scope and managing changes to the scope baseline