CHOP 3.7 - TECHNOLOGY SYSTEMS

Question 1

Software Development Life Cycle

Plan

Answer 1

Identify that current practice/business processes are unsatisfactory and changes are required. Decide that a business process needs to change and the support of a technological solution is required. The goals of new or modified processes are established in this phase.

Question 2

Software Development Life Cycle

Information Gathering

Answer 2

identifying problems through reviewing current project and operational processes, imagining possibilities for innovation, and determining change needed to meet new business requirements and build core competencies towards a more competitive advantage.

Question 3

Software Development Life Cycle

Analysis

Answer 3

Analyze the problem(s) through breaking down issues to find root causes, and interpret the analysis into a list of technology system requirements.

Question 4

Software Development Life Cycle

Design

Answer 4

Working with the requirements, this phase involves developing a design to meet those requirements, and choosing products, services and/or vendors to enable them.

Question 5

Software Development Life Cycle

Build/Deploy

Answer 5

Build the system components, test the system, and deploy and configure the technology system throughout the organization.

Question 6

Software Development Life Cycle

Maintain

Answer 6

Once a system is implemented, it enters the operating phase when ongoing maintenance activities are required. As technology systems tend to generate data and be used by many people, there are many activities related to user access and data lifecycles.

Question 6

Software Development Life Cycle

Additional Considerations

Answer 6

1) Legal / Professional Responsibilities
2) Training
3) Design
4) Total Cost of Ownership (TCO)
5) Insourced (he insourced approach requires the hiring of an IT professional to plan, procure, implement and maintain technology systems. )
6) Outsourced - Software-aas-a-service (SaaS)
7) Managed Services ( A firm may contract with a company that provides managed services.)
8) Build / Deploy (Building and deploying the systems will require hardware, software and infrastructure. )
9) Support and Backup (Data Backup - Security - Legal - Maintenance)