Flashcards in comms midterm prep Deck (121)
types of information include?
Raw Data, Propaganda, Misinformation, Disinformation
Fake stuff, specifically sent out with intent to mislead is?
Population figures, weather, square miles are examples of?
Urban Legends are an example of?
Fabricated stories with some basis in truth are?
Information put out by someone with a political agenda and slanted is
What percentage of communications are non-verbal
Changing how we talk based on setting is called
When listening you should
avoid distractions, pay attention to nonverbal, really listen, express empathy
American Exceptionalism comes from
People remember what percentage of what they see
People remember what percentage of what they hear
Inevitable, convey emotion, ambiguous.
Types of Nonverbal Communication
Use of Body: Kinesics 1. Gestures—hand and body motion. 2. Eye Contact. 3. Facial Expressions. 4. Posture
Kinesics is the
study of body movement (gestures, body motion, eye contact, facial expression, posture).
Use of space is
Proxemics. Personal space 1 - 2 feet. Territorial space 4 - 12 feet aka social distance, Acoustic space ... how far until you can't be heard.?? close to the books discussion of public distance.
Ways to ensure nonverbals work. Improving use of non-verbals.
monitor non-verbal message, align non-verbal with message and purpose, adapt non-verbal with message to situation, reduce distracting non-verbals, wear proper attire. Be aware of audience body-language.
Amy Cuddy video
Fake it till you become it. Power pose
Talking to yourself, thinking or writing in a diary is
Usually face to face communication is
Ways to ensure non-verbals work or Guidelines for improving Nonverbal communications include:
monitor non-verbal message, align non-verbal with message and purpose, adapt non-verbal with message to situation, reduce distracting non-verbals, wear proper attire, be aware of audience body language and act accordingly.
Delivered to an audience is
TV, Radio, social media is
Good communication is essential for
Keeping friends, getting and keeping a job, developing relationships.
Good communication includes good:
Ethics (honesty and truth matter), Words Matter - avoid slang, foul language, or loaded words.
What makes good speech?
Well researched topic, credible evidence, effective transitions, strong introduction and clear conclusion, persuasion in certain speeches.
keep it simple, fewer words, use pronouns, use repetition, concrete language
Paint word pictures is
Imagery. Avoid clichés’ -- Never use “shock jock” or street language. May not be understood. Perceived as non-formal detracts from credibility.
Using the same structural pattern using same introductory words is
Parallelism. example Neal Armstrong. “That’s one small step for (a) man, one giant leap for mankind”—Neal Armstrong, July 1969 “Of the people, by the people, for the people”—Gettysburg Address ,Abe Lincoln, 1863
When Listening to Comprehend you should
Avoid distractions, pay attention, really listen, express empathy.
Avoid Distractions -- Talk to the person not at them. Don’t be distracted by TV, your phone or someone else.
Pay Attention -- Watch for non-verbal clues. Look them in the eye. Don’t do other things while talking to them.
Really listen -- Make sure you understand what they are saying, that the message is clear and ask questions if its not.
Express Empathy--React with empathy when necessary.