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Flashcards in comms midterm prep Deck (121)
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1

types of information include?

Raw Data, Propaganda, Misinformation, Disinformation

2

Fake stuff, specifically sent out with intent to mislead is?

Disinformation

3

Population figures, weather, square miles are examples of?

Raw Data

4

Urban Legends are an example of?

Misinformation.

5

Fabricated stories with some basis in truth are?

Misinformation.

6

Information put out by someone with a political agenda and slanted is

Propoganda

7

What percentage of communications are non-verbal

80%

8

Changing how we talk based on setting is called

Code Switch

9

When listening you should

avoid distractions, pay attention to nonverbal, really listen, express empathy

10

American Exceptionalism comes from

Manifest Destiny

11

People remember what percentage of what they see

60%

12

People remember what percentage of what they hear

30%

13

Nonverbals are

Inevitable, convey emotion, ambiguous.
Types of Nonverbal Communication
Use of Body: Kinesics 1. Gestures—hand and body motion. 2. Eye Contact. 3. Facial Expressions. 4. Posture

14

Kinesics is the

study of body movement (gestures, body motion, eye contact, facial expression, posture).

15

Use of space is

Proxemics. Personal space 1 - 2 feet. Territorial space 4 - 12 feet aka social distance, Acoustic space ... how far until you can't be heard.?? close to the books discussion of public distance.

16

Ways to ensure nonverbals work. Improving use of non-verbals.

monitor non-verbal message, align non-verbal with message and purpose, adapt non-verbal with message to situation, reduce distracting non-verbals, wear proper attire. Be aware of audience body-language.

17

Amy Cuddy video

Fake it till you become it. Power pose

18

Talking to yourself, thinking or writing in a diary is

Intra-personal communication

19

Usually face to face communication is

Interpersonal communication

20

Ways to ensure non-verbals work or Guidelines for improving Nonverbal communications include:

monitor non-verbal message, align non-verbal with message and purpose, adapt non-verbal with message to situation, reduce distracting non-verbals, wear proper attire, be aware of audience body language and act accordingly.

21

Delivered to an audience is

Public Communication

22

TV, Radio, social media is

Mass Communication

23

Good communication is essential for

Keeping friends, getting and keeping a job, developing relationships.

24

Good communication includes good:

Ethics (honesty and truth matter), Words Matter - avoid slang, foul language, or loaded words.

25

What makes good speech?

Well researched topic, credible evidence, effective transitions, strong introduction and clear conclusion, persuasion in certain speeches.

26

Style

keep it simple, fewer words, use pronouns, use repetition, concrete language

27

Paint word pictures is

Imagery. Avoid clichés’ -- Never use “shock jock” or street language. May not be understood. Perceived as non-formal detracts from credibility.

28

Using the same structural pattern using same introductory words is

Parallelism. example Neal Armstrong. “That’s one small step for (a) man, one giant leap for mankind”—Neal Armstrong, July 1969 “Of the people, by the people, for the people”—Gettysburg Address ,Abe Lincoln, 1863

29

When Listening to Comprehend you should

Avoid distractions, pay attention, really listen, express empathy.
Avoid Distractions -- Talk to the person not at them. Don’t be distracted by TV, your phone or someone else.
Pay Attention -- Watch for non-verbal clues. Look them in the eye. Don’t do other things while talking to them.
Really listen -- Make sure you understand what they are saying, that the message is clear and ask questions if its not.
Express Empathy--React with empathy when necessary.

30

Being aware of your surroundings and emotions and not just focusing on how it impacts you is

Emotional Intelligence (don't be self centered)