Communication Flashcards

1
Q

is the cornerstone of human interaction. It’s the process through which
we share information, thoughts, ideas, or emotions with others.

A

Communication

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2
Q

The Function of
Communication

A

Informing
Expressing
Influencing
Regulating

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3
Q

It’s used to
share facts, data, and
information, helping people
understand the world around
them.

A

Informing

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4
Q

communication
allows individuals to express
their thoughts, feelings, and
opinions, helping them convey
their unique perspectives

A

Expressing

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5
Q

People use
communication to persuade,
motivate, and inspire others.
Effective communication can
be a powerful tool for
leadership and decision making.

A

Influencing

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6
Q

Communication
helps in controlling and
managing activities, whether
in a family setting or within
organizations. It sets
expectations and guidelines
for behavior.

A

Regulating

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7
Q

The
Communication
Process:

A

Sender
Message
Channel
Receiver
Feedback

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8
Q

The individual or group
initiating the message.

A

Sender

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9
Q

The information being
conveyed, which can be in various
forms, including words, images, or
actions

A

Message

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10
Q

The medium or method used
to transmit the message, such as face-to-face conversations, emails, or even
non-verbal cues like body language.

A

Channel

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11
Q

The person or group that
receives and interprets the message

A

Receiver

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12
Q

The response or reaction
provided by the receiver, allowing the
sender to gauge the effectiveness of
the communication.

A

Feedback

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13
Q

Form of
Communication
on Process:

A

Verbal
Non-Verbal

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14
Q

involves
the use of spoken or written words.
It includes conversations, speeches,
reports, and any communication that
relies on language

A

Verbal Communication

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15
Q

Encompasses body language, facial
expressions, gestures, and tone of
voice. It often conveys information
and emotions that go beyond words.

A

Non-verbal Communication

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16
Q

Form of Communication:

A

Oral Communication
Written Communication
Visual Communication
Digital Communication
Interpersonal
Mass

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17
Q

It
involves spoken words and
includes conversations,
presentations, and
speeches.

A

Oral Communication

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18
Q

Involves the use of written
words, such as texts,
emails, letters, and
reports.

A

Written Communication

19
Q

Relies on images, charts
and graphs to convey
information effectively.

A

Visual Communication

20
Q

Utilizes technology and
platforms like social
media, video
conferencing, and
messaging apps for
instant communication

A

Digital Communication

21
Q

Occurs in
face-to-face interactions
and is critical for building
relationships and
understanding non-verbal
cues.

A

Interpersonal

22
Q

Involves reaching large
audiences through
mediums like television,
radio, newspapers, and
the internet.

A

Mass Communication

23
Q

Barrier to Communication

A

Noise and Distractions
Language Difference
Emotional Barriers
Cultural Differences
Technical Issues
Perceptual Differences

24
Q

External factors like loud
environments or interruptions can disrupt the
communication process.

A

Noise and Distractions

25
Differences in language, dialects, or jargon can lead to misunderstanding
Language Differences
26
Strong emotions, such as anger or fear, can affect how messages are sent and received.
Emotional Barriers
27
Diverse cultural backgrounds can lead to varying interpretations of messages and non-verbal cues.
Cultural Difference
28
Problems with technology or equipment, like poor audio quality in a video call, can impede communication
Technical Issues
29
Individuals may interpret messages differently due to their unique perspectives and biases.
Perceptual Differences
30
Techniques for Communicating in Organizations:
Clear and Concise Messages Active Listening Feedback Loops Appropriate Communication Channels Cultural Sensitivity Conflict Resolution Skills
31
Use simple and straightforward language to convey ideas and information.
Clear and Concise Messages
32
Pay full attention to the speaker, ask questions for clarification, and provide feedback to demonstrate understanding
Active Listening
33
Encourage a two-way flow of information, where both senders and receivers have opportunities to express themselves.
Feedback Loops
34
Select the right medium for the message, whether it's an email, a meeting, or a formal report
Appropriate Communication Channels
35
Be aware of cultural differences and adapt communication styles to respect and accommodate diverse backgrounds.
Cultural Sensitivity
36
Learn to manage and resolve conflicts through constructive communication, maintaining positive relationships.
Conflict Resolution Skills
37
is a systematic process that collects, processes, and disseminates information within an organization to support decisionmaking. Effective communication within an organization is vital for the proper functioning of _______:
Management Information System (MIS)
38
Management Information System (MIS):
Data Collection Data Processing Data Dissemination Decision-Making
39
MIS relies on various data sources within an organization. Effective communication ensures that data is collected accurately and consistently.
Data Collection
40
Communication is crucial for understanding the requirements of data processing and how the processed information is presented.
Data Processing
41
MIS distributes information to decision-makers. Clear and timely communication ensures that the right data reaches the right people at the right time
Data Dissemination
42
Communication is fundamental for discussions and decisions based on MIS-generated information, affecting the organization's strategies and operations
Decision-Making
43