Brainscape's Knowledge GenomeTM


Top Flashcards (Certified)
All Flashcards

CPH > communication > Flashcards

communication Flashcards

(71 cards)

Start Studying
1
Q

process by which info is exchanged between indviduals through a ocmmon system of symbols signs and behavior.

A

communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

it is the prcoess of transmitting info and common understanding from one person to another

A

communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

_____ - process - output

A

input

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

input - _____ - output

A

process

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

input - process - ______

A

output

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

involves common understanding from one person to another

A

communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

the origin of the word is _____ or communis

A

communicare

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

the origin of the word is communicare or _____

A

communis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

to impart to share to make common

A

communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

comm is a process of passing info and understanding from one person to another

KD

A

keith davis

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

comm is essentially the abitily of one person to make contact w/ another and make himself/herself understood

JA

A

john adair

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

comm is an exchange of ideas facts opinions or emotions of two or more persons

WN A CS

A

william newman and charles summer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

comm is a bridge of meaning, it involves a systematic and continuous prcoess of telling listening and understanding

LA

A

louis allen

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

comm is a prcoess by which info is transmitted between indivs and or orgs so that an undersadning response result

PL

A

peter little

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

comm is a prcoess of transmitting and receiving verbal and non verbal messages. it is considered effective when it achieves the desired resopnse or reaction from the receiver

MHT

A

murphy hildebrandt thomas

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

a process of transmitting ideas info attitudes by the use of symbols words pics fiigues from the source (origin of the message) to a receiver for the purpose of influencing w/ intent

A

communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

basic elements of comm

______ - encoder (generates message - relates to the need of the person)
message (translation of info ideas thoughts conveyed by the sender)
encoding
channel
decoding
receiver - decoder
feedback
context - envi where comm takes place
barriers

A

sender

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

sender - encoder (generates message - relates to the need of the person)
_____ - (translation of info ideas thoughts conveyed by the sender)
encoding
channel
decoding
receiver - decoder
feedback
context - envi where comm takes place
barriers

A

message

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

sender - encoder (generates message - relates to the need of the person)
message (translation of info ideas thoughts conveyed by the sender)
____
channel
decoding
receiver - decoder
feedback
context - envi where comm takes place
barriers

A

encoding

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

sender - encoder (generates message - relates to the need of the person)
message (translation of info ideas thoughts conveyed by the sender)
encoding
______
decoding
receiver - decoder
feedback
context - envi where comm takes place
barriers

A

channel

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

sender - encoder (generates message - relates to the need of the person)
message (translation of info ideas thoughts conveyed by the sender)
encoding
channel
_____
receiver - decoder
feedback
context - envi where comm takes place
barriers

A

decoding

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

sender - encoder (generates message - relates to the need of the person)
message (translation of info ideas thoughts conveyed by the sender)
encoding
channel
decoding
______ - decoder
feedback
context - envi where comm takes place
barriers

A

receiver

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

sender - encoder (generates message - relates to the need of the person)
message (translation of info ideas thoughts conveyed by the sender)
encoding
channel
decoding
receiver - decoder
_____
context - envi where comm takes place
barriers

A

feedback

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

sender - encoder (generates message - relates to the need of the person)
message (translation of info ideas thoughts conveyed by the sender)
encoding
channel
decoding
receiver - decoder
feedback
____ - envi where comm takes place
barriers

A

context

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
sender - encoder (generates message - relates to the need of the person) message (translation of info ideas thoughts conveyed by the sender) encoding channel decoding receiver - decoder feedback context - envi where comm takes place ____
barriers
26
The communication process begins when a person generates a message. Messages stem from a person’s need to relate to others, to create meanings, and to understand various situations. The _____ encodes the idea by selecting words, symbols, or gestures with which to compose a message.
sender
27
The information, ideas, or thoughts conveyed by the speaker in words or in action. The _____ is the translation of ideas, proposes and intentions into a code and a systematic set of symbols. The ____ is the outcome of the encoding, which takes the form of verbal, nonverbal, or written language.
message
28
three factors that should be taken into account considering the message: MC, C, T
message code, content, treatment
29
This is the process of converting the message into words, actions, or other forms that the speaker understands.
encoding
30
is the medium or the means (personal or non-personal, verbal or nonverbal) in which the encoded message is conveyed.
channel
31
the process of interpreting the encoded message of the speaker by the receiver. The received message is turned into meaningful information
decoding
32
the recipient of the message or someone who decodes the message
receiver/decoder
33
reactions, responses, or information provided by the receiver. The function is to provide the sender with information about the receiver’s perception of a situation
feedback
34
the environment where communication takes place.
context
35
factors that affect the flow of comm
barriers
36
are spoken or written words which are the most frequent modes for conveying information, one’s ideas, thoughts and feelings to others. Examples include the following: face-to-face meeting, recording of messages, telephoning, radio and television.
verbal comm
37
includes traditional pen and paper letters and documents, typed electronic documents, e-mails, texts, chats, SMS, and anything else conveyed through written symbols such as language. This type of communication is indispensable for formal business communications and issuing legal instructions. The effectiveness depends on the writing style, grammar, vocabulary and clarity
written communication
38
is the other form of verbal communication is the spoken word, either face-to-face or through phone, voice chat, video conference or any other medium. ____ finds use in discussions and casual and informal conversations. The effectiveness of depends on the clarity of speech, voice modulation pitch, volume, speed, and even non-verbal communications such as body language, and visual cues.
oral comm
39
involvers the exchange of a message without the use of words. About 80-90% communication. It tells others more about what a person is feeling than what is actually said because it is less consciously than verbal communication. it is also known as body language. it functions to either complement or contradict what was said verbally. It also regulates and manages the communication.
non-verbal comm
40
About ____-___% communication is non-verbal.
80-90%
41
refers to the non-verbal element of communication that is used to modify meaning and show emotion. It may be expressed unconsciously or consciously. Sometimes it is restricted to vocal aspect of communication such as (intonation, emotion, pitch, stress, tone and voice quality) but are also non-verbal communication actions as well.
paralanguage
42
means of non-verbal comm PAIA Personal appearance, body shapes, size, hair styles. Clothing and adornment are sometimes rich sources of information about a person. Clothing may convey social and financial status, culture, religion and self-concept.
physical appearance including adornment
43
means of non verbal comm PAG The way people walk and carry themselves are often reliable indicators of self-concept: mood and health.,e.g., erect posture and a n active, purposeful walk suggest a feeling of well-being, while tens posture suggests anxiety or anger
posture and gait
44
means of non verbal communication FE The face is the most expressive part of the body. Feeling of joy, sadness, fear, surprise, anger and disgust can be conveyed by facial expressions. Many facial expressions convey a universal meaning, e.g, the smile conveys happiness
facial expressions
45
means of non verbal comm EC The eyes may provide the most revealing and accurate of all communication signals, because they are a focal point on the body. Mutual eye contact acknowledges recognition of the other person and a willingness to maintain communication, e.g., patient who feels weak or defenseless often avoids eye contact
eye contact
46
means of non verbal comm BMAG Body movements may sometimes take the place of speech, eg, a shrug of the shoulders to say," I don't know".
body movements and gestures
47
means of non verbal comm T is the most personal form of communication because it brings people into a close relationship, e.g, hand patting, put your hand on patient's shoulder
touch
48
means of non verbal comm TOV It can cause people to listen to speech or to be inattentive and unresponsive. An individual's personal warmth, honesty and competence is often displayed by the tone he uses with others, the pause, volume, and rate of speech
tone of voice
49
means of non verbal comm Sy a sign that represents an idea
symbol
50
means of non verbal comm Si is a sign to give instructions or warning. e.g, the patient puts on the signal light when he wishes to call a nurse, traffic signals, etc.
signals
51
The author, _______ wrote, ‖The greatest problem with communication is the illusion that it has been accomplished. Four types of barriers (called ―noise) are process barriers, physical barriers, semantic barriers, and psychosocial barriers.
George Bernard Shaw
52
Four types of barriers (called ―noise) are ________, physical barriers, semantic barriers, and psychosocial barriers.
prcoess barriers
53
Four types of barriers (called ―noise) are process barriers, ________, semantic barriers, and psychosocial barriers.
physical barriers
54
Four types of barriers (called ―noise) are process barriers, physical barriers, ______, and psychosocial barriers.
semantic barriers
55
Four types of barriers (called ―noise) are process barriers, physical barriers, semantic barriers, and _______
psychosocial barriers.
56
are barriers that occur in every step of the communication process. Because communication is a complex, give-and-take process, breakdowns anywhere in the cycle can block the transfer of understanding.
process barriers
57
Lack of sensitivity to the receiver  a breakdown in communication may result when a message is not adapted to its receiver  recognizing the receiver’s needs, status, knowledge of the subject, and language skills assists the sender in preparing a successful message
encoder barrier (process barrier)
58
The sender has to choose the precise words needed and arranging those words in a grammatically-correct sentence for the receiver to get the correct message LOBCS-EB
lackk of basic communication skills - encoder barrier (process barrier)
59
 If the sender lacks specific information about a topic of discussion then the receive will likely receive an unclear or specific message IKOTS-EB
insufficent knowledge of the subject - encoder barrier (process barrier)
60
refers to the use of an inappropriate channel or format of messaging
channel barrier (process barrier)
61
If the sender’s message contains too much information, the receiver may have a difficulty interpreting the information IO-RB
information overload - receiver barrier (process barrier)
62
an emotional individual might be too preoccupied with his or her emotions at the time of receiving the message and might interpret the wrong idea EI-RB
emotional interference-receiver barrier (process barrier)
63
physical distractions that might interfere with the communication process such as physical structures such as walls, distance, static from radio
physical barriers
64
The words we choose, how we use them and the meanings we attach to them cause many communication barriers. The problem is semantic, or the meaning of the words we use. Same words may mean different things to different people
semantic barriers
65
the meaning of the words we use. Same words may mean different things to different people
semantic barrier
66
Three important concepts are associated with psychological and social barriers: _________, filtering, and psychological distance
fields of experience
67
Three important concepts are associated with psychological and social barriers: fields of experience, ______, and psychological distance
filtering
68
Three important concepts are associated with psychological and social barriers: fields of experience, filtering, and ______
psychological distance
69
psychosocial barriers that include people's backgrounds, perceptions, values, biases, needs, and expectations. Senders can encode and receivers decode messages only in the context of their fields of experience. When the it overlaps very little with the receiver's, communication becomes difficult.
fields of experience
70
psychosocial barrier that means that more often than not we see and hear what we are emotionally tuned in to see and hear. is caused by our own needs and interests, which guide our listening
filtering
71
psychosocial barriers often involve a _______ between people that is similar to actual physical distance
psychological distance

CPH (6 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions