Communication Flashcards

0
Q

Name a few reasons as to why we smile:

A
Because we are happy
To communicate that we are happy
To smooth over negative situations
To soften criticism 
Express reluctant compliance
To make your self happy!
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1
Q

What is communication?

A

Communication is the transfer of meaningful information from one person to another.

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2
Q

How often do peoples eyes meet whilst in conversation? And how long does eye gaze typically last?

A

31% of the time

1 second long

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3
Q

If I was a person of high status, what what my gazing patterns be?

A

People with high status gaze more when speaking than they do listening. Opposite to normal interactions.

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4
Q

If I was hot, would people spend less or more time looking at me when I’m talking?

A

Spend more time

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5
Q

If I was to signal that I wanted to stop talking, what could I do?

A
Look at other person for response 
Ask a question 
Hand gesture 
Raise or lower voice at end of sentence 
Draw out last syllable
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6
Q

If I wanted to start talking, what could I do to my gaze?

A

Look away from speaker

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7
Q

If I wanted the speaker to continue, what could I do?

A

Offer minimal encouragers
Nod
Continue gaze

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8
Q

What would a glare or stare indicate whilst listening to a speaker?

A

Disapproval, anger

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9
Q

What are the 5 uses of touch? Give an example for each

A
  1. Communicate positive affection e.g. Kiss on cheek
  2. Communicate negative affection e.g. Slap
  3. Communicate control e.g. Initiation of touch communicates power
  4. Complete a ritual e.g. Shaking of hand
  5. To complete a task e.g. Show somehow to play golf
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10
Q

Which sex is more comfortable with being touched?

A

Women

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11
Q

What do men likely read from touch?

A

Sexual connotations

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12
Q

What are the four interpersonal distances as explained by Hall?

A

Intimate (~0.5 metre)
Personal (0.5-1.25 m)
Social (1.25-4m)
Public (4-8m)

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13
Q

If I was standing near Emily or Steph which interpersonal distance would I most likely use?

A

Intimate

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14
Q

In a lecture, how far away would I stand?

A

Approx 4-8 m

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15
Q

Name three factors that would cause me to stand close to someone ?

A
  1. If I liked them
  2. If they were of lower status
  3. If we were black or kids
16
Q

Who defined the 7 different types of social skills?

A

Riggio

17
Q

What is the social skill of emotional expressively?

A

Comfortable with expressing your emotions with others

18
Q

What is emotional sensitivity?

A

Are sensitive to peoples emotions

19
Q

What is emotional control?

A

Being able to control your emotional expression

20
Q

What’s social expressivity?

A

Happy to be around people at social events

21
Q

What’s social sensitivity?

A

Are receptive to how others are feeling around you

22
Q

What’s social control?

A

Taking control or being the leader

23
Q

What’s social manipulation?

A

Manipulating people to get what you want

24
Q

How do you measure peoples sensitivity to nonverbals?

A

PONS-“profile of non-verbal sensitivity”

25
Q

Why do humans mimic each other?

A

To promote approval and acceptance because people like people who are like them

26
Q

What is the communication accommodation theory (CAT)?

A

We indicate liking or interest in the other person by mimicking speech patterns

27
Q

What are the two processes of self disclosure?

A
  1. Reaching out to other person

2. Extending yourself through self disclosure

28
Q

If you self disclose to someone is it likely that they will self disclose back?

A

Yes

29
Q

Define assertion.

A

Assertion is where you stand up for your own beliefs and communicate them but also respect others beliefs and allow them to communicate them also