Communication Flashcards
(6 cards)
1
Q
Formal Communication
A
Within an organisation, are those that take place using agreed rules or procedures. For example, a board meeting.
2
Q
Informal Communication
A
Are those that are not based upon any set measures. For example, conversations in a staff room.
3
Q
Verbal Communication
A
The use of auditory language to exchange information.
4
Q
Non verbal Communication
A
The use of non auditory methods to relay information. For example, visual cues.
5
Q
Written Communication
A
Form of verbal communication due to the use of words.
6
Q
Eye Contact
A
Non-Verbal communication due to it not using spoken words.
