Communication and Negotiation Flashcards Preview

APC STUDY > Communication and Negotiation > Flashcards

Flashcards in Communication and Negotiation Deck (2):
1

What communication and negotiation skills have you used in the past?

RICS guidance note - managing information (2013)
Awareness
Empathy - Bolton le sands
Understanding
Commitment
Project brand / identity

2

What are successful negotiations?

Prepare
Each party gets the chance to present their case
Identify bargaining area
Agree the deal

Example - land in Bolton le sands