Communication basics

Question 1

For the therapy field, what is best to have? Empathy or sympathy?

Answer 1

Empathy

Question 2

Do all countries avoid period of silence like the majority of Americans?

Answer 2

No, be careful with cultural differences

Question 3

Analytical listening

Answer 3

used for arranging information in categories – patient’s description of pain

Question 4

directed listening

Answer 4

used for patients answeres to specific questions – listening to the answer of what positions/activities increase or decrease pain

Question 5

exploratory listening

Answer 5

persons own interest in a subject is being discussed – patient listening to pta recommend sleeping positions to decrease pain

Question 6

appreciative listening

Answer 6

used for pleasure – listening to music

Question 7

passive listening

Answer 7

used when not being attentive to the matter discussed but overhearing conversation – patient listening to the convo of the patient in the next bed

Question 8

What three listening styles are best for PT documentation?

Answer 8

Analytical, directed and attentive listening can provide relevant information for documentation

Question 9

which learning style is provides most relevant information?

Answer 9

exploratory

Question 10

HEP

Answer 10

specific
pictures/diagrams
5th grade level
large print/lots of blank space 
name and contact number of therapist
simple
started on first day of therapy progressed throughout