communication principles and ethics

Question 1

process of exchanging verbal and or nonverbal information between two or more people who can be either the speaker or the receiver of the message

Answer 1

communication

Question 2

involves an exchange of information through face to face, audio, and or video call or conterencing, lectures, meetings, radio and television.

Answer 2

verbal communication

Question 3

involves the use of the following to convey or emphasize a message of information.

Answer 3

nonverbal communication

Question 4

includes the tone, speech rate, pitch, pauses and volume

Answer 4

voice

Question 5

includes tacia expression, gestures, postures, and eye contact

Answer 5

body language

Question 6

refers to an area of space and distance that a person from a different culture, personality, age, sex and status adopts and puts for another person

Answer 6

personal space or distance

Question 7

refers to an area of space and distance that a person from a different culture, personality, age, sex and status adopts and puts for another person

Answer 7

personal space or distance

Question 8

refers to how a person presents himself / herself to a particular situation, whether formal or informal

Answer 8

personal appearance

Question 9

his involves texts or words encoded or transmitted through memo, letters, reports, on-line chats, short message service or SMS, electronic mail or email, journals, and other written document

Answer 9

written communication

Question 10

Type of communication that uses images, graphs, charts, logos, maps and other illustrations to convey information and/ or messages.

Answer 10

visual communication

Question 11

This include other forms of electronic communication such as emojis, emoticons, and animation.

Answer 11

visual communication

Question 12

speaker or sender of a message

Answer 12

source

Question 13

the message, information, or ideas from the source or speaker

Answer 13

message

Question 14

the process of transferring the message

Answer 14

encoding

Question 15

the means to deliver a message such as face-to-face converstions, telephone call, etc

Answer 15

chanel

Question 16

process of interpreting an encoded message

Answer 16

decoding

Question 17

the recipient of the message

Answer 17

receiver

Question 18

the reactions or responses of the receiver to the message from the sender

Answer 18

feedback

Question 19

factors that may affect the communication process

Answer 19

barriers

Question 20

situation or environment in which communication takes place

Answer 20

context

Question 21

means taking to oneself. It may be called as self-tak or inner monologue or dialogue.

Answer 21

intrapersonal communication

Question 22

-prefix inter means between, among, and together

-There is an interactive exchange

-It meant to establish or deepen one’s relationship with others

Answer 22

intrapersonal communication

Question 23

-Involves the use of electronic media

-Includes tele, audio, or phone conferencing, video-conferencing, Skype calls, MS teams, Zoom, and other technological means.

Answer 23

extended communication

Question 24

communication in an organizational context (enterprise, corporation, partnership, institution)

Answer 24

organizational communication

Question 25

allows communication to take place via designated channels of message flow between positions in the organization

Answer 25

formal

Question 26

comes from unofficial channels of message flow

Answer 26

informal

Question 27

flows from upper to lower positions

Answer 27

downward communication

Question 28

flows from lower-level employees or subordinates to higher-level managers, supervisors, or executives within an organization

Answer 28

upward communication

Question 29

takes place among people belonging to the same level from different departments or units

Answer 29

horizontal communication

Question 30

diagonal in nature as employees from different units working at various levels to communicate with each other

Answer 30

crosswise approach

Question 31

Communication between or among people having different linguistics, religious, social and professional background

Answer 31

intercultural communication

Question 32

Cultural understanding may help avoid any misunderstanding, misinterpretation, and potential conflicts that may arise from cultural differences.

Answer 32

intercultural communication

Question 33

dependent on how rich those ideas are, and how much of those ideas are retained in the process. In order to be an effective communicator, a number of skills have to be utilized. Which skill one chooses greatly varies and is dictated by the situation, the content or the actual intormation a person needs or wants to convey, and the intended recipient of that information.

Answer 33

effective communication

Question 34

This pertains to both the message and the purpose why the message has to be sent. he message should be clear by using appropriate language and communication channels, but equally important is that the reason for sending and receiving the message must be understood by both sender and receiver.

Answer 34

clarity

Question 35

The message should be as brief as may be required depending on one's purpose, especially in most modern contexts in the business and academic fields where time is of the essence. It should be devoid of trivial details that would hinder communication.

Answer 35

conciseness

Question 36

Despite its conciseness, the message should still be complete and accurate. Whenever necessary, background information should be given to provide better context; facts and observations may also be helpful.

Answer 36

completeness

Question 37

Effective communication is usually planned in order to ensure the systematic flow of ideas and transition from one point to another. There are instances, however, when communication is impromptu, but this should not be an excuse for an organized presentation of ideas.

Answer 37

organization

Question 38

The sender of the message should be sensitive to the needs and interests of the receiver In case of face-to-face communication, the speaker must always be conscious of the reaction of the listener and adjust his/her communication strategy accordingly.

Answer 38

emphaty

Question 39

Different people have different communication styles, and consequently, different expectations. Effective communicators know how to adapt to the varying needs and expectations of their audience, and modify the message or the way the message is sent to avoid misunderstanding or misinterpretation.

Answer 39

flexibility

Question 40

the modern world must be anchored on the concept of diversity, since etfective communication and the ability to understand cultural differences are skills that have become requisites not only for a meaningful social life but also for a successful professional career.

Answer 40

communication

Question 41

ethical communication. Communication is ethical only when it is genuine, open, cooperative and sensitive to one's cultural and social beliefs and practices. If there is an intent to conceal the truth, or bring damage to any organization, group or individual person, communication is considered unethical. Even in situations when there is no intent to harm, but damage to a certain group is inevitable because of the message or the channel used to relay the message, it is still considered unethical.

Answer 41

effective communication