inetrcultural communication Flashcards
(15 cards)
learned patterns of perception, values, and behaviors, shared by a group of people, that are dynamic and heterogenous
culture
we live alongside each other
multicultural communities
there is some reaching across boundaries
cross cultural communities
there is a comprehensive mutuality, reciprocity and equality
intercultural communities
-refers to a society that contains several cultural or ethnic groups.
-People live alongside one another, but each cultural group does not necessarily have engaging interactions with each other.
multicultural
-deals with the comparison of different cultures. In
cross-cultural communication, differences are understood and
acknowledged, and can bring about individual change, but not
collective transformations.
-one culture is often considered “the norm” and all other cultures are compared or contrasted to the dominant culture
cross cultural
-describes communities in which there is a deep understanding and respect for all cultures. Intercultural communication focuses on the mutual exchange of ideas and cultural norms and the development of deep relationships.
-no one is left unchanged because everyone learns from one another and grows together.
intercultural
the individual is the most important unit in society
and a person’s right to privacy prevails over group consideration.
individualism
the group interest takes precedence over the individual, and people rely on their groups (family/work/religious, etc.) for all matter of support.
collectivism
-communication is mostly non-verbal and theire are well-defined social protocols.
-leave much of the message unspecified to be understood through context, nonverbal cues, and between-the- lines interpretation of what is actually said.
High context
-the verbal messaging contains most of the information.
-There is an admiration for people that can speak up and express themselves
Low context
-Business people give full attention to one agenda item after another
-North America, English, German, Swedish and Dutch
sequential
-The flow of time is viewed as a sort of circle, with the past, present, and future all interrelated.
-The viewpoint influences how organization in those culture approach deadlines, strategic thinking, investments, developing talent from within, and the concept of “long term
planning)
-South America, Southern Europe and Asia
Synchronic
-In cultures with high effect, people show their feelings
plainly by laughing, smiling, grimacing, scowling, and
sometimes crying, shouting, or walking out of the room.
-If our approach is highly emotional, we are seeking a direct emotional response” “I feel the same way”
affective
-Members of neutral cultures do not telegraph their feelings but keep them carefully controlled and subdued.
-This does not mean that people are cold or unfeeling, but in the course of normal business activities, neutral cultures are more careful to monitor the amount of emotion they display.
-If approach is highly neutral, we want an indirect response” “I agree with your thoughts on this.”
neautral
