Communication Skills

Question 1

Effective communication

Answer 1

We went to reach the ideal of the two identical messages

This includes creating shared meanings and shared understanding of what’s being expressed between individuals

The understanding of words not the words

Way words are presented

Question 2

Communication tools

Answer 2

Perception checks

Behaviour description

Paraphrasing

Description of feelings

Parroting

Question 3

Public speaking tips

Answer 3

Know the material
Know the room
Know the audience
Be sure to relax
Visualize yourself 
People want you to succeed
Do not apologize 
Concentrate on the message
Turn nervousness into positive energy
Gain experience and have fun