Company Officer Ch 1 & 2 Flashcards Preview

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Flashcards in Company Officer Ch 1 & 2 Deck (31)
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1
Q

NFPA Standard for Fire Officer Professional Qualifications?

A

NFPA 1021

2
Q

The act of watching over the work or tasks of another.

A

Supervision

3
Q

An individual responsible for overseeing the performance or activity of others.

A

Supervisor

4
Q

What does the company officer manage, at the company level?

A

People
equipment
time

5
Q

In most departments, companies spend less than ____% of their time dealing with emergencies.

A

10%

6
Q

What is the company officers principle job?

A

Leading others

7
Q

What are the backbone of the service delivery system?

A

Firefighters

8
Q

How can departments ensure their personnel are professionals? (3)

A

certification
experience
education

9
Q

Means that an individual has been tested by an accredited examining body on clearly identified material and found to meet a minimum standard.

A

certification

10
Q

In what year was the National Professional Qualifications System established?

A

1972

11
Q

Approximately how many NFPA codes and standards are there?

A

300

12
Q

NFPA’s codes and standards are the result of more than _______committees and ______individuals.

A

200 committees

5,000 individuals

13
Q

How many NFPA documents deal with the qualifications of personnel in the fire service?

A

ten

14
Q

In what year did the NFPA publish it’s first standard for fire service officers?

A

1976

15
Q

What does Fire Officer I deal with?

A

first line supervision

16
Q

What does Fire Officer II deal with ?

A

management aspects

17
Q

What does Fire Officer III deal with ?

A

administration

18
Q

What does Fire Officer IV deal with?

A

senior staff needs

19
Q

What NFPA number deals with FF requirements?

A

NFPA 1001

20
Q

What NFPA number deals with Driver operator requirements?

A

NFPA 1002

21
Q

What NFPA number deals with Airport FF requirements?

A

NFPA 1003

22
Q

What NFPA number deals with Investigator requirements?

A

NFPA 1033

23
Q

What NFPA number deals with public education requirements?

A

NFPA 1035

24
Q

What NFPA number deals with instructor requirements?

A

NFPA 1041

25
Q

Systematic arrangement of a body of rules?

A

Codes

26
Q

Rule for measuring or a model to be followed?

A

standards

27
Q

What is the final step in the communications process?

A

Feedback

28
Q

What is the most commonly used communication form?

A

Oral communication

29
Q

An obstacle in the communication process.

A

barrier

30
Q

Who wrote the book “The Seven Habits of Highly Effective People”?

A

Stephen Covey

31
Q

Deliberate and apparent process by which one focuses attention on the communications of another.

A

active listening