Conflict Avoidance Flashcards

(47 cards)

1
Q

What are the Civil Procedure Rules?

A

An improvement to the legal system making it quicker, cheaper, and easier to understand through the introduction of ADR.

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2
Q

What methods of ADR are there?

A

Adjudication, arbitration, mediation and negotiation.

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3
Q

What is adjudication?

A

Involves the appointment of an independent adjudicator who considers the evidence and makes an interim binding decision. Pay first, argue later. Used in the construction industry.

Housing Grants, Construction and Regeneration Act 1996

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4
Q

What is arbitration?

A

Involves the parties agreeing to refer the dispute to a third party and agree to be bound by the arbitrator’s decision. Private.

Governed by Arbitration Act 1996.

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5
Q

What is mediation?

A

Involves the appointment of an independent third party whose role is to help all parties to a dispute to come to an agreement. It is a voluntary process and all parties have to agree for mediation to go ahead. It is not binding.

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6
Q

What is negotiation?

A

This is the process of getting parties together with a view to reconcile differences and establish areas of agreement, settlement or compromise.

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7
Q

What is the difference between an independent expert and arbitrator?

A

An independent expert can make their own investigations and use their own knowledge of a subject to help them to reach their conclusion. An arbitrator reaches their decision based on the information submitted to them by the parties involved, similar to a judge.

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8
Q

At VT how do you distinguish your role as advocate and expert witness?

A

At VT any time you are giving your opinion on evidence submitted you are acting as an expert witness as you are giving your expert opinion. Any time you are explaining the basis of the appeal or talking generally about the appeal you are acting as an advocate, representing the Valuation officer.

Normally you will state when you are acting as an expert witness and when you are acting as an advocate.

Guidance on acting as an expert witness can be found in the RICS publication ‘Surveyors acting as expert witnesses.’

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9
Q

At VT you were acting as an expert witness and advocate - is this usual and what would you do in private practice?

A

This is not unusual when working for the Valuation Office. VOs are experts in Valuation but also have a duty of care to maintain a fair and accurate rating list. In private practice it is difficult to act as both an advocate and expert witness as an advocate would usually be paid depending on the success of the case – this would prevent impartiality required from an expert witness.

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10
Q

If you are a private practice agent acting on a no win no fee basis can you still be an expert witness?

A

Both the CPR and Surveyors acting as expert witnesses 4th edition expressly prohibit expert witnesses from undertaking an expert witness appointment on any form of conditional or other success-based arrangement.

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11
Q

Which case law concerned conditional fees?

A

Gardiner & Theobald LLP v David Jackson (VO) [2018]

An expert witness acting on a conditional fee arrangement must disclose that to the Upper Tribunal as soon as possible in the proceedings, to avoid the risk that this will cause the evidence to be ruled inadmissible or given lesser (or, indeed, no) weight. This applies even where a fixed fee has been agreed for the hearing, if the overall fee payable to the surveyor or his/her firm (including in respect of work before or after the hearing) is contingent on the outcome of the case.

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12
Q

How can you avoid conflicts?

A

By keeping good records with a sufficient level of detail can often help to resolve conflicts before they escalate.

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13
Q

What are the 3 main processes for resolving disputes?

A
  • Negotiation- problem solving efforts of the parties
  • Mediation- 3rd party intervention, non-binding, assists parties to resolve a dispute
  • Adjudication- final outcome determined by a 3rd party
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14
Q

What are the benefits of ADR?

A
  • Speed- faster than court proceedings
  • Informality
  • Greater opportunity for negotiation
  • Costs less
  • Decision made by a surveyor rather than a judge
  • Confidentiality
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15
Q

What is an expert witness?

A
  • Surveyor is obliged to put forward his opinion.
  • Must not omit any evidence
  • Must be impartial
  • Duty is to the court
  • Contingency fees not allowed except when undertaking a dual role
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16
Q

What is an advocate?

A
  • Represents client
  • Able to put forward arguments and conclusions with which they might not agree
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17
Q

Can you give an example of when you acted as expert witness and advocate?

A

At VT I was both advocate and expert witness. As advocate I set out the points of the appeal, case law, agreed facts, appeal history. As expert witness I presented evidence and my opinion of the evidence.

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18
Q

What is the VOA’s complaints handling procedure?

A

Tier 1 - A Complaints Manager will look into your complaint and will send you a response within 20 working days

Tier 2 - A different Complaints Manager will review your complaint and they will send you a response.

Adjudicator’s Office - can accept complaint if within 6 months of Tier 2 response

If you are unhappy with the decision from the Adjudicator’s Office, you can contact your MP to ask them to refer your complaint to the Parliamentary and Health Service Ombudsman.

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19
Q

How can you avoid conflict or disputes before they occur?

A
  • Risk management
  • Early management signs
  • Partnering and alliance techniques
  • Good payment practices, reporting and record-keeping
  • Precise and robust client briefings
20
Q

Independent expert vs expert witness?

A

Independent expert relates to the role of the 3rd party during ADR proceedings.

Expert witness is a role that a surveyor may act in during third party proceedings. Primary duty of care to the court. Cannot act on contingency fee basis. Cannot omit material facts.

21
Q

What is expert determination?

A

Expert provides their expert opinion to determine the matter. The expert may or may not be required to consider written representations and replies put forward by each party’s representative. They have power over costs. Unlike arbitrator, expert can be liable for negligence and determination is not legally binding.

22
Q

Does the RICS provide ADR?

A

Yes, PACT (Professional Arbitration on Court Terms)

Viable alternative to court where the parties cannot agree on key lease terms.

23
Q

What happened in Jones v Kaney (2011)?

A

Historically an expert witness was immune from being sued for dishonest or negligent statements.

In this case, it was held that an expert witness can be found liable for breach of duty of care to their client in contract or negligence.

24
Q

What is the RICS Dispute Resolution Service?

A

Provides for the appointment of a variety of third party dispute resolvers including arbitrators, experts, adjudicators and mediators.

25
What would your considerations be prior to selecting a form of dispute resolution?
- The cost of dispute resolution in proportion to the claim being sought - The timescales involved - The impact on business relationships and reputation
26
What is the difference between mediation and conciliation?
The mediator will facilitate a conversation, whilst a conciliator will intervene in a conversation to offer solutions.
27
Name a common cause of dispute?
Work not properly carried out, differing goals, delays, design failures, quality and workmanship, personalities/emotions, difference in opinion
28
How can risk management help avoid disputes?
Identify risks, allocate risk to the party best able to deal with it and manage the risk
29
What is an early warning system?
Capture data on project risks such as delays, budget overruns and quality issues. Help project managers to stay ahead of potential issues.
30
Name a nominating body or service available to resolve disputes?
RICS is an adjudicating nominating body.
31
What is the RICS Dispute Resolution Service?
Oldest and largest provider of ADR services in the land and property industry.
32
Where would you find the mandatory RICS requirements for identifying conflicts of interest?
RICS PS Conflicts of Interest eff 2018
33
Can you explain the RICS Conflict Avoidance Process (CAP)?
Construction disputes - Contractual mechanism which helps parties avoid prolonged and damaging disputes. Method designed to avoid escalation to formal and confrontational procedures which can be a huge drain on money and resources and damage reputation. Panel of 1-3 impartial professionals who are credible experts in the heart of the dispute.
34
What is "without prejudice"?
Inadmissible evidence
35
What is conflict avoidance?
Conflict avoidance is method of managing and reacting to conflict. As a surveyor it is important to know why conflict may arise and how to avoid it.
36
How do you decide which ADR to use?
Stated in the complaints handling procedure in the Terms of Engagement or specified on the lease
37
What are the main principles of the Arbitration Act 1996?
Party autonomy - parties decide how arbitration is conducted Fairness and equality - both parties treated this way Minimal court intervention Confidentiality Enforcement of awards - ensuring decisions are upheld by the courts
38
Which Act governs adjudication?
Housing Grants, Construction and Regeneration Act 1996
39
Can you be an expert witness for a property 80 miles from you?
Yes, there is no geographical restriction. The key factor is your expertise and ability to provide relevant, unbiased, and objective evidence.
40
What's the difference between a disagreement and a conflict?
A disagreement is simply a difference of opinion or a lack of agreement on a particular issue. A conflict is a more intense situation involving a clash or disagreement that often includes emotions and can impact relationships. Not all disagreements are conflicts.
41
Can an arbitrator be liable for negligence?
No - decisions can be set aside if they're found to be wrong though.
42
What makes arbitration enforceable?
Arbitration Act 1996
43
What is an SJE?
Single joint expert Both sides refer to one expert - rare
44
What is hot tubbing?
Gathering expert witnesses together and engage, often used to complement the evidence of another
45
What is Med-arb?
A hybrid dispute resolution method that combines mediation and arbitration. 2 stage process = parties first attempt to resolve their dispute through mediation, and if unsuccessful, the mediator transitions into an arbitrator, making a legally binding decision. This approach offers the benefits of both processes, allowing for a more flexible and efficient resolution of disputes.
46
What is early neutral evaluation?
- Independent person - Experienced in subject - Investigates - Gives non-binding opinion
47
Disadvantages of ADR?
* If ADR is unsuccessful, it can delay the court proceedings * Except for arbitration, ADR is not usually legally binding * All parties to the dispute must agree to using ADR * ADR does not guarantee a resolution to the dispute * An ineffective third party can potentially hinder a resolution