consumer duty Flashcards
(7 cards)
1
Q
Who is in the consumer duty forum?
A
Fabrizio arigola, hardeep Chana, Sarah halliwell?
2
Q
4 pillars of consumer duty ?
A
Products and services, price and fair value, Consumer Support and Consumer understanding
3
Q
3 crosscutting rules
A
act in good faith, avoid forseeable harm, enable and support customers to achieve financial objectives
4
Q
overarching rule
A
a firm must act to deliver good outcomes for retail customers
5
Q
A
6
Q
A
7
Q
A
