Internal rules and governance Flashcards

(37 cards)

1
Q

complaints

A

formally acknowledge it without raising to compliance

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2
Q

12 weeks

A
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3
Q

what are the Killik committees?

A

Operations and finance committee, Client committee and Audit and Risk Committee

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4
Q

Who are the chairs of the operations and finance committee?

A

RON, Craig manning

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5
Q

Who are the chairs of the client committee?

A

Sarah threadgold, Clem mactaggart

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6
Q

Who are the chairs of the audit and risk comittee?

A

Simon haslam?

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7
Q

Who are the chairs of the Consumer duty forum?

A

Fabrizio argolas, Hardeep Chana

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8
Q

Investment risk forum chair?

A

Rupert Dickinson

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9
Q

culture and conduct forum chairs?

A

James hornett, Georgie killik

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10
Q

what is the SMCR?

A

Senior Managers and Certification Regime - sets clear expectations in terms of senior managements responsibility

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11
Q

Who are the NEDS?

A

Simon Haslam and Rupert Dickinson

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12
Q

Who is on the exec board?

A

Paul Killik/Georgie K / Clem MacT / Sarah Threadgold / hardeep Chana/ Craig Manning / simon Marsh / RON / Mike Pate

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13
Q

How many partners are there?

A

39 (+4 with new additions which include Eddy dallas/Charlie Maclean / Simon Bowyer / James Gordon)

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14
Q

to change bank details of a trust what needs to happen?

A

a letter must be sent detailing the new account details signed by all trustees. This should be confirmed by PC over the phone

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15
Q

What is LFOA used for and at what stage is it sent to onboarding

A

lloyds form of appointment - sent to onboarding at the star of the process

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16
Q

age range for opening a LISA?

17
Q

Can a grandparent open a JISA?

A

No only a parent or guardian

18
Q

What documents do you need to send to Platform when dematting a cert?

A

Certificate, OMT form and Crest transfer form

19
Q

A client moves residency from US to UK. what docs do we need?

A

Change of circumstances form, W9-Ben, Passport and address confirmation

20
Q

Client data team?

A

Nicola Vinyard, emma Gilson, Olivia Fort and Kirstie Wilson

21
Q

Who needs to complete a W8-Ben E?

A

Company accounts and trusts that hold Us securities

22
Q

When adding a POA for an existing client what 3 items must you provide?

A

Certified POA docs, account amendment form, IS and address verification for Attorney if not on system.

23
Q

When a client holds cash, across how many pooled banks does platform deposit cash with?

24
Q

How long do you have to keep client data for?

25
what is the reporting time for a breach under the GDPR?
72 hours
26
Who is the data protection officer?
Heidi Richer
27
name two people on Heidi Richer's team
Paul skevington and Julie Steele
28
who is the outsourcing oversight manager?
Joanna Westbrook
29
What do you need to set up copy contract notes?
signed letter from client
30
how often do you have to complete a portfolio review?
AIS - 1 annually, MIS - every 6 months
31
what are your ongoing personal responsibilities regarding AML?
first line of defence. Reporting all suspicions and keeping up to date with AML training.
32
second line of defence?
Compliance and operational oversight teams
33
Third line of defence?
Internal Audit
34
what does RCSA stand for?
risk and control self assessment
35
two people in ops risk
Adam Schollar and Shanel Baker, Emilly Bibire
36
two people in ops oversight?
Damien Syrett, jo-Ann page, James pearce
37
What process does killik & Co have in place for the escalation of process or control failures?
Operating event process