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Flashcards in Contenet Organization Deck (18)
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What is an Organizational scheme?

*a classification system that groups similar things together

1

What does an Organizational structure determine?

*the relationships between the groups

2

How do groups relate to each other?

* hierarchy
*hyperlinks

3

What are examples of Organizational schemes

*Phone book
*Appointment Book
* Shopping mall diagram with store locations

4

What are the 3 types of Exact organizational groups?

*Alphabetical ( Dictionaries)
*Chronological ( Appointment books)
*Geographical ( Weather maps)

5

What are the 4 types of Ambiguous organizational schemes?

*Topical ( content by subject)
*Task-oriented ( content by collection of functions, services, tasks)
*Audience-specific ( two or more distinct user groups)
*Metaphor-driven ( shows group by a visual metaphor)

6

Describe a Hybrid organizational scheme

*Combines multiple organizational schemes
*Schemes must be separated to avid confusion

7

What are the 3 types or Organizational structures?

*Hierarchy (rank or level)
*Hypertext ( items of information and the links that connect them)
*Database ( bottom-up view)

8

What is a Breadth of a hierarchy?

*the # of links available at each level

9

What is Depth of hierarchy?

*the number of levels

10

What are Broad shallow hierarchies?

*offer many choices at each level

11

What are Narrow deep hierarchies?

*require many clicks to get to the bottom level

12

What hierarchy do users prefer?

*Broad shallow hierarchies

13

Describe Controlled vocabulary

*Predetermined set of terms that describe a specific domain
*There are no synonyms
*Only 1 term describes a concept
*Can help combat the ambiguity of English

14

Describe a Thesaurus

*Contains:
* Synonyms
* Broader terms
* Narrower terms
* Varients

15

Describe the Analyze Documents for Objects and Actions technique

* technique to gather content
* examine website for objects (nouns) and actions (verbs)
*examine related paper documents ( manuals, info sheets, brochures)

16

What are the benefits of card sorting?

*it can reveal how users carry around content in their heads
*cheap to use
*quick
* draws out how people organize topics without asking them questions directly

17

How does Card sorting work?

* list of 40 user questions
* questions on card; number written on back
* users sort the cards into piles where the cards in each pile seem related to each other
* User gives name to each pile
*Do with 10 or more users
*Do statistical analysis of the clustering in the groups