Contenet Organization

Question 0

What does an Organizational structure determine?

Answer 0

*the relationships between the groups

Question 1

What is an Organizational scheme?

Answer 1

*a classification system that groups similar things together

Question 2

How do groups relate to each other?

Answer 2

• hierarchy

* hyperlinks

Question 3

What are examples of Organizational schemes

Answer 3

• Phone book
• Appointment Book
• Shopping mall diagram with store locations

Question 4

What are the 3 types of Exact organizational groups?

Answer 4

• Alphabetical ( Dictionaries)
• Chronological ( Appointment books)
• Geographical ( Weather maps)

Question 5

What are the 4 types of Ambiguous organizational schemes?

Answer 5

• Topical ( content by subject)
• Task-oriented ( content by collection of functions, services, tasks)
• Audience-specific ( two or more distinct user groups)
• Metaphor-driven ( shows group by a visual metaphor)

Question 6

Describe a Hybrid organizational scheme

Answer 6

• Combines multiple organizational schemes

* Schemes must be separated to avid confusion

Question 7

What are the 3 types or Organizational structures?

Answer 7

• Hierarchy (rank or level)
• Hypertext ( items of information and the links that connect them)
• Database ( bottom-up view)

Question 8

What is a Breadth of a hierarchy?

Answer 8

*the # of links available at each level

Question 9

What is Depth of hierarchy?

Answer 9

*the number of levels

Question 10

What are Broad shallow hierarchies?

Answer 10

*offer many choices at each level

Question 11

What are Narrow deep hierarchies?

Answer 11

*require many clicks to get to the bottom level

Question 12

What hierarchy do users prefer?

Answer 12

*Broad shallow hierarchies

Question 13

Describe Controlled vocabulary

Answer 13

• Predetermined set of terms that describe a specific domain
• There are no synonyms
• Only 1 term describes a concept
• Can help combat the ambiguity of English

Question 14

Describe a Thesaurus

Answer 14

• Contains:
  
  • Synonyms
  • Broader terms
  • Narrower terms
  • Varients

Question 15

Describe the Analyze Documents for Objects and Actions technique

Answer 15

• technique to gather content
• examine website for objects (nouns) and actions (verbs)
• examine related paper documents ( manuals, info sheets, brochures)

Question 16

What are the benefits of card sorting?

Answer 16

• it can reveal how users carry around content in their heads
• cheap to use
• quick
• draws out how people organize topics without asking them questions directly

Question 17

How does Card sorting work?

Answer 17

• list of 40 user questions
• questions on card; number written on back
• users sort the cards into piles where the cards in each pile seem related to each other
• User gives name to each pile
• Do with 10 or more users
• Do statistical analysis of the clustering in the groups