contribution of business functions to the success of a business/quality indicators

Question 1

contribution of the GENERAL MANAGEMENT function

[effectively, shared] ; [set, direction, establish]

Answer 1

• effectively communicate a shared vision, mission and values
• set direction and establish priorities for their business

Question 2

contribution of PRODUCTION function

[utilise, optimally] [accurately, costs]

Answer 2

• utilise machines and equipment optimally
• accurately calculate the production costs

Question 3

contribution of PURCHASING function

[buy, lower] [ensure, break, shortages]

Answer 3

• buy raw materials in bulk at lower prices
• ensure that there’s no break in production due to stock shortages

Question 4

contribution of MARKETING function

[increasing, share] [constantly, issues]

Answer 4

• increasing their market share
• constantly reviewing value issues

Question 5

contribution of FINANCIAL function

[analyse, profitability] [draw, regularly]

Answer 5

• analyse strategies to increase profitability
• draw up accurate financial statements regularly

Question 6

contribution of PUBLIC function

[providing, press] [compliance]

Answer 6

• providing regular/positive press releases
• compliance with recent legislation

Question 7

contribution of ADMINISTRATION function

[handle, effectively] [use, efficiently]

Answer 7

• handle complaints quickly and effectively
• use modern technology efficiently

Question 8

contribution of HUMAN RESOURCES function

[good, employees] [low, turnover]

Answer 8

• good relationship with employees
• low rate of staff turnover in the business