Creative Problem Solving Flashcards
(25 cards)
Something that has to be solved or an unpleasant or undesirable condition that needs to be corrected.
Problem
Definition: The process of identifying and fixing an issue or challenge.
Problem solving
Defiition: The process of choosing between alternatives or options
Decision Making
Focus: fixing something that went wrong or is not working
Problem solving
focus: selecting the best course of action among several possibilities
decision making
goal: eliminate or resolve a problem
problem solving
goal: make a choice that leads to a desired outcome.
decision making
example solution: “There’s a power outage in a hotel- how do we keep guests comfortable?”
problem solving
example solution: “which generator brand should we purchase for future outages?”
Decision making
it fixes what’s wrong?
Problem solving
chooses what’s best
decision making
A mental process of searching for an original and previously unknown solution for a problem.
Requires more than just knowledge and thinking.
Creative Problem Solving
The Osborn-Parnes Creative Problem solving process
OF - OBJECTIVE FINDING
FF - FACT FINDING
PF - PROBLEM SOLVING
IF - IDEA FINDING
SF - SOLUTION FINDING
AF - ACCEPTANCE FINDING
The process of generating lots of potential solutions and possibilities, otherwise known a BRAINSTORMING
DIVERGENT THINKING
Involves evaluating those options and choosing the most promising one.
CONVERGENT THINKING
best answers
convergent
best ideas
divergent
Identify a situation or problems effectively, research and collect information.
Identifying these specific situations is the first step towards healing because they provide a baseline for the upcoming strategies.
Objective (Mess) Finding
Make a list of all the key facts associated with your situation of desired objective as you perceive them. The ask yourself:
Who is involved, When will is happen, Why does is happen, How does it or will it happen, What are the causes of problem, Are there any more problems caused by the situation?
Fact finding
It is about finding problems in people’s lives, uncovering the importance of those problems, understanding what the problems entail, and learning how people currently solve those problems.
Problem Finding
A stage in the method that is obtained after passing objective finding, fact finding, and problem finding stage.
Defining and identification problem correctly and thoroughly could ease in bringing up creative ideas
Idea Finding
Involves constructing a course of action that will transform your current situation into one where your objective has been achieved.
Some problems require no further analysis on they have been defined effectively.
You need to decide what criteria, standards or yardsticks should be applied to weigh the worth your selected ideas. These criteria will be used to determine the best solutions to your problem.
Solution finding
You are now ready to develop your plan of action
Formulate plan of action.
Determine your need, obstacles or difficulties. And specific short-and long-term steps.
Acceptance Finding
Obstacles in Problem solving
- Misleading Information
- Mindset
- Failure to recognize the problem
- Conceiving the problem too narrowly
- Failure to consider the feasibility of the solution
- Team Attitudes
- Failure to know to communicate what is possible. Rush to Judgement