Decision Making Styles

Question 1

Makes quick decision without taking the time to get all information that may be needed and without considering all the alternatives.
Impulsive decision making.

Answer 1

1. Reflexive Style

Question 2

Takes plenty of time to make decisions, gathering considerable information and analyzing several alternatives.

Answer 2

2. Reflective Style

Question 3

A cruise line has a routine of offering the same set of services each year, including the same itineraries and onboard experiences, ensuring stability and customer loyalty by sticking to what they know works.

Answer 3

Consistent Style

Question 4

Attitudes the Kill Creative Ideas

Answer 4

• It’s too radical a change
• That’s beyond our responsibility
• We don’t have time
• It costs too much
• It is not in the budget
• That is not our problem
• Top Management will never go for it

Question 5

Generating Creative Alternatives

Answer 5

• Brainstorming
• Synectic
• Nominal Grouping
• Consensus Mapping
• Delphi Technique

Question 6

According to Osborn (2016), “Brainstorming is a common group method for finding new ideas, which is based on spontaneity and unfiltered creativity.”
- Training the human brain to trigger a “storm of ideas”

Answer 6

Brainstorming

Question 7

According to Gordon and Prince (2003), “Synectic means joining together of seemingly unrelated elements.”
- is also the process of generating novel alternative through role playing and fantasizing.
- refers to a problem-solving approach that encourages creative thinking by making seemingly unrelated ideas or concepts come together. It involves using analogies, metaphors, and creative comparisons to generate new perspectives and innovative solutions.
- The goal is to break free from conventional thought patterns and foster fresh ideas by connecting unrelated elements.

Answer 7

Synectic

Question 8

meaning of NGT?

Answer 8

Nominal group Technique

Question 9

• is a structured process to gather information from a group.”
• First described in 1970s and has then become a widely-used standard to facilitate working groups.
• Effective for generating large number of creative new ideas and for group priority setting.
• Process: The group works collaboratively to identify shared goals, ideas, and solutions through discussion. There is no individual voting; instead, the goal is to build a collective agreement through group discussion and refinement of ideas.

Answer 9

Nominal Grouping

Question 10

is a structured method for generating ideas and making decisions in a group setting.

Answer 10

Nominal Grouping (or Nominal Group Technique)

Question 11

The process of developing group agreement on a solution to a problem

Answer 11

Consensus Mapping

Question 12

• The process of using a series of confidential questionnaires to refine a solution.
• method used to gather expert opinions and reach a consensus through multiple rounds of anonymous surveys or questionnaires.

Answer 12

Delphi Technique