Critical Incident Stress Flashcards

1
Q
A
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2
Q

Critical incident stress management is a process designed to do what 2 PERSONAL things for an employee?

A

Reduce stress
Enhance recovery

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3
Q

A traumatic event is any situation that causes strong emotional reactions that have the potential to do what 2 things?

A

Interfere with ability to function on job
Negatively impact job performance/personal life

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4
Q

Mental Health Services are offered to members and their families through what program?

A

EAP
Employee assistance program

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5
Q

How do you contact a peer support team member?

When are peer support members available?

A

You can contact them directly or contact the BHC coordinator (Jessica Stein)

24/7

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6
Q

The CIS team consists of what 4 people?

A
  1. BHC coordinator
  2. Mental health professionals
  3. Peer supporters
  4. Chaplain
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7
Q

What is difference between demobilization, defusing, debriefing?

A

Demobilization: group intervention, provide info on CIS
Defusing: rapid, brief, less than 1 hr, minimize sting
Debrief: formal briefing, 24-72 hrs after incident

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8
Q

Who can recognize need for procedure for activating a CISM response?

A

ANY member may contact IC thru chain of command

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9
Q

Anytime that an emergency response crew is subjected to a traumatic event, what box should the officer check?

A

TRAUMATIC EVENT checkbox

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10
Q

The traumatic event checkbox will generate an automatic email to what 3 people?

A
  1. Assigned Battalion Chief
  2. BHC
  3. C201
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11
Q

How many people who demonstrate symptoms related to traumatic events can resolve these alone?

A

Approximately 1/2

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12
Q

What 2 companies does our EAP contract with? (But access to 4)

A

Canopy (represented)
ComPsych (non-represented)

City Select
Kaiser

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13
Q

What level education are the Canopy phones staffed with?

A

Masters level counselors

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14
Q

Who is our department Behavioral Health Program MANAGER?

A

Medical Services and Training Deputy Chief

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15
Q

CISM consists of what 5 areas of support?

A
  1. Individual
  2. Demobilization
  3. Defusing
  4. Debriefing (24-72 hours)
  5. Follow-up Debriefing (weeks/months later)
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16
Q

Give 11 examples of a potential traumatic event when CISM structure should be notified

A
  1. Serious injury/death of member
  2. Serious injury/death of police
  3. Pt loss after prolonged treatment
  4. Serious injury/death of civilian
  5. Traumatic death/injury of child
  6. Charged emotional incident
  7. Extreme media coverage
  8. Mass casualty
  9. Mayday
  10. Suicide of coworker
  11. Victims known to responders
17
Q

Where is the Traumatic event checkbox located?

A

Responder tab of Incident System
(EOPS)
Tools in Personnel System
(CHD)

18
Q

What are some signs a member is adversely impacted?

A

Change in mood/behavior
Disturbance eating/sleeping patterns
Avoidance of topic

19
Q

When an EOPS traumatic event is received, the Battalion Chief will review incident and make contact with who?

A

Company Officer

20
Q

What is the ON SCENE procedure for a CISM activation? Who are the 2 people the IC notifies?

A

IC notifies their BC and on duty C103

21
Q

After consulting with input of BHC, IC determines if any affected companies will be placed out of service and notifies who concerning the dispositionof these companies?

A

C103

22
Q

The Deputy Chief may place a member on “detail” status for how long before they use VL/SL for excuse from active duty?

A

Up to 2 shifts

23
Q

Who can act in the place of the BHC Jessica Stein if needed?

A

C201
Medical Services and Training Deputy Chief

24
Q

Can members choose to select their own peer supporters if they wish?

A

YES

25
Q

Can any member contact the BHC directly?

A

YES

26
Q

When should the Traumatic Event checkbox be activated?

A

Anytime emergency crews are subjected to a traumatic event

27
Q

A critical incident or traumatic event is also known as what?

A

Emotionally charged event

28
Q

Research has shown how many people are NOT affected by traumatic events?

A

only a VERY SMALL percentage

29
Q

Do peer supporters have to be sworn employees?

A

NO. Can be sworn or non-sworn

30
Q

What is difference between Demobilization and Defusing?

A

Demobilization (provide INFO on stress)

Defusing (provide facts, minimize rumors, reduce the sting)

31
Q

A normalizing period following an incident with a debriefing of how long is recommended?

A

24 hours

32
Q

Due to the time involved (30 min-1 hour) in a CISM response, activation to a SCENE must limited to what?

A

Extended Operations