Cs Mid Flashcards

(30 cards)

1
Q

What is communication?

A

The process of sending or receiving ideas, thoughts, or feelings.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What percentage of diagnosis comes from history taking?

A

60% to 80%

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Which of the following is NOT a type of communication?

A

Musical

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What percentage of communication is non-verbal?

A

0.93

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What are the three major elements of face-to-face communication?

A

Words, tone, and body language.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

What is the first step in the communication process?

A

Sender

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is the role of feedback in communication?

A

To ensure the message is understood correctly.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Which of the following is NOT a barrier to communication?

A

Feedback

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is the purpose of encoding in communication?

A

To translate thoughts into words or symbols.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Which of the following is a type of communication channel?

A

All of the above

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Which of the following is a psychological barrier to communication?

A

Stress

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is the main effect of communication barriers?

A

Misunderstanding and confusion.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Which of the following is a cultural barrier to communication?

A

Different languages

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is the best way to overcome communication barriers?

A

Use active listening and feedback.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Which of the following is NOT a type of communication barrier?

A

Feedback

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is the difference between hearing and listening?

A

Hearing is the act of perceiving sound, while listening involves understanding.

17
Q

What is active listening?

A

Listening with a purpose and providing feedback.

18
Q

Which of the following is a trait of an active listener?

A

Providing feedback and not interrupting.

19
Q

What is the purpose of feedback in communication?

A

To ensure the message is understood correctly.

20
Q

Which of the following is NOT a category of feedback according to Carl Rogers?

21
Q

What percentage of communication is non-verbal?

22
Q

Which of the following is an example of non-verbal communication?

23
Q

What is the importance of eye contact in communication?

A

It regulates the flow of communication.

24
Q

Which of the following is a type of non-verbal communication?

25
What does crossed arms typically indicate in body language?
Defensiveness
26
What is one problem with speaking too quickly?
It affects the clarity of words.
27
What is one way to slow down while speaking?
Pause frequently.
28
What is the effect of speaking in a monotone voice?
It makes the speaker sound disinterested.
29
What is one way to practice slowing down while speaking?
Read out loud to a child.
30
What is the main benefit of pausing while speaking?
It helps the listener understand better.