Culture and organizations Flashcards

(34 cards)

1
Q

Hofstede’s dimensions of work-related values

A
  • individualism - collectivism
  • power distance
  • uncertainty avoidance
  • masculinity - femininity
  • long- vs. short-term orientation
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2
Q

Smith, Dugan, and Trompenaars’s dimensions of value

A
  • egalitarian commitment vs. conservatism
  • utilitarian involvement vs. loyal involvement
  • performance orientation
  • assertiveness orientation
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3
Q

House, Hanges, Javidan, Dorfman, and Gupta’s dimensions of leadership values

A
  • future orientation
  • human orientation
  • institutional collectivism
  • family collectivism
  • gender egalitarianism
  • power distance
  • uncertainty avoidance
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4
Q

Inglehart’s dimensions of attitudes, values and beliefs

A
  • traditional vs. secular-rational orientation
  • survival vs. self-expression values
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5
Q

Culture and person-orientation fit

A
  • person-culture match
  • example: workers who were more satisfied and commited had values that were congruent with those of their supervisor
    –> implications for personnel selection
  • social identity associated with employee turnover
  • development of new ways of assimilating newcomers into organizations
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6
Q

Normative commitment

A

Degree to which one’s ties to the organization are bound by duty and obligation

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7
Q

Affective commitment

A

Level of personal feelings associated with one’s relationship to an organization

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8
Q

Meaning of work

A
  • connect with self-construal differences (means to an end vs. obligation)
  • psychological contract
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9
Q

Social loafing

A

Working less hard because you are in a group effort

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10
Q

Social striving

A

Working harder because you are in a group setting

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11
Q

How we work

A
  • the way we organize work is not self-evident
  • Karl Marx
  • Max Weber
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12
Q

Karl Marx

A

Work structure influences psychological stated

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13
Q

Max Weber

A
  • ideological beliefs create work
  • Calvinism: work is a calling, intrinsic value
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14
Q

Kohn

A

Occupational self-direction = initiative, reflection, decisions
But: labor conditoins and legislation is different

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15
Q

two dimensions in leadership classification

A
  1. Task/structure related = performance + succes
  2. Maintenance/people (psychological support) = job satisfaction + commitment
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16
Q

positions in leadership and culture

A
  • culture bound to differntiate between leadership (and what is effective) in different societies
  • common/global technological imperatives and industrial practices harmonize management practices across cultures (modernization/convergence)
17
Q

Paternalistic leadership

A

Hierarchical relationship in which superior provides guidance, nurturance, care ands subordinate responds with loyalty
- leader acts as a father figure

18
Q

Gender in leadership

A

Sociodemographic gender + ascribed status characteristic
–> similar to culture and minority/majority relations
–> warmth and competence
Most of the research on gender and leadership is descriptive

19
Q

How to be a culturally competent leader

A
  • eliminate ethnocentrism
  • assess in a culturally blind matter
    Fair selection procedures
  • think of inter/intracultural teams
    Many of these considerations apply to minority groups and gender representation similarly
20
Q

Three strategies for politeness

A

Bottom-up approach
1. affiliative (open, affliliative, and joking)
2. circumspect (uncertain, indrect, avoidant, and apologetic)
3. other-oriented (attentive, concerned, seeking agreement, encouraging, polite, approving, deferential, positive, empathic, and professional)

21
Q

Cultural similarities for politeness

A
  • strategies used in both settings
  • both: affiliatioon with peers, circumspect with superiors (particularly: non-linguistic channel, off-the-record)
22
Q

Cultural differences for politeness

A
  • other orientations in SOuth Korea dependent on hierarchy, not in US
  • High context = more contextual cues in Korea, more linguistic similarities US
23
Q

Gender and hiring selection

A
  • male was rated more competent and hierable
  • male to receive higher starting salary and more mentoring
  • both male and female faculty exhibit same bias
  • subtle bias toward women
24
Q

Role of job context

A

Equally qualified applicants with a dark skin tone received lower job suitability ratings than applicants with a light skin tone, particularly when they were screened for high client contract/low industry status positions and low client contact/high industry status positions

25
Silver lining of hiriability
Discrimination varies by company size interpretation: more resources devoted to recruitment, more professionalized HR recruitment process, and greater experience with a diverse staff complement
26
Interview
- unstructured interviews are biased - structuring interviews reduces biases - structuring the interpretation of the responses is also necessary
27
Structuring interviews
- increase stereotype awareness - consider moral licencing - training and selection
28
Impression management
The consious or unconsious attempt to control images that are projected in real or imagined social interactions
29
Values
achievement, security and benevolence predict impression management achievement and security accounted for 19.6% of cross-cultural differences in self-presentation - Acquiescwnce decreased cross-cultural differences by 52.8% --> values are similarly related, but means differ Limitation: self-reported intention
30
Assessment for jobs
- IQ-test good predictor of performance - but also biased - assess as broadly as possible - pre-test instruments via 'cognitive interviews' - include qualitative methods and think-aloud protocols
31
Reducing bias through blind reviews
- blind auditions are based on an appealing premise of pyre meritocracy - increased gender ratio in orchestras, but these are still the least racially diverse institutions in the US
32
Facebook and jobs
- recruiter FB ratings unrelated to supervisor ratings - subgroup differences (female/white higher ratings)
33
LinkedIn and jobs
- reliability acceptable - valid cues
34
General conclusion on culture and organizations
Structure - Particularly for screening (CV) and interview - Pictures on a CV? Broad assessment - Knowledge, skills, capacities, characteristics Stay away from Facebook - LinkedIn predictive, less biased