Data Analytics Flashcards

1
Q

In root cause analysis what is assumed to be the problem People or process?

A

process drives outcomes!!

  • within our control
  • can be altered
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2
Q

What are the two variables we need to determine about an incident?

A

severity

probability

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3
Q

what two things make up the criteria for a sentinel event?

A

unexpected pt death

injury/incident that could lead to permanent change in function

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4
Q

Name as many potential sentinal events as you can

A

pt abduction, elopement, pt or caregiver assult or injury, MEDICATION ERROR (very common), care delivered by an unlicenced practitioner, medical procedure on wrong pt or incorrect procedure

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5
Q

What is a very common potential sentinel event?

A

medication error

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6
Q

What is the “definition” of a major event as it relates to injury to a pt.

A

incident leading to hospitalization

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7
Q

What are a couple examples of a major event?

A

fall w/injury that impacts function
theft
fire
equipment damage

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8
Q

What are the towo definitions of moderate event

A

potentially avoidable complication of an existing condition

fall or injury that does NOT impact function

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9
Q

What severity event would someones wound that gets infected?

A

moderate incident

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10
Q

what kind of event would it be if a pt had a fall and they ended up hospitalized because of it?

A

major incident

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11
Q

minor event is defined as what?

A

non injury or first aid tx

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12
Q

what is the timeline definition of frequent?

A

circumstances leading to incident occur at least monthly

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13
Q

What is the timeline definition of occasional?

A

circumstances leading to incident occur at least 1-2x per year

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14
Q

what is the timeline definition of uncommon?

A

potential to occur every 2-5 years

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15
Q

What is thetimeline definition of remote?

A

potential to occur is less than every 5 years

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16
Q

true or false probability takes into account how often something actually happens?

A

false! talk about how often do the circumstances exist that the issue is likely to occur in

17
Q

What kind of events (in terms of severity and probability) would you for sure do a RCA on?

A

Frequent + sentinel (as well as possible sentinel)
Frequent + major
Occasional + sentinel (+ possible sentinel)
Occasional + major

18
Q

What are the three major questions you have to ask when dconducting the RCA?

A

what happened (event, data collection, timeline, interview staff)
why did it happen (root cause, contributing factors)
what will prevent it from happening again (implement action plan, measure progress)

19
Q

preliminary data collection is part of what question associated with conducting an RCA?

A

what happened

20
Q

llisting all potneital “causal factors” contributing to an event is part of what question for conducting an RCA?

A

Why did it happen.

21
Q

equipment/supplies
environmental
rules policies and procedures
people

are all categories of what?

A

Fishbone diagram for the “Why did it happen” portion of RCA

22
Q

DMAIC and PDSA are part of what question of the RCA?

A

What will make sure it does not happen again

23
Q

What does PDSA stand for?

A

plan
do
study
act

24
Q

What does DMAIC stand for

A
define 
measure 
analyze 
improve
control
25
continual process improvement deals with looking at what?
day to day how well you are doing
26
payor claims is also called what
billing
27
what is the huge focus in information collection?
payor claims (billing)
28
HIE's is what
health information exchanges
29
aggregation and statistics vs. analytics
aggregation and statistics: just spreadsheets analytics: knowledge discovery; what is actually useful - data mining - Extraction of new information
30
provides the right info at the right time to enable leaders to make informed business decisions
strategic analytics
31
is strategic analytics fact or gut based decision making?
FACT!
32
actionable insight is related to what concept we talked about
strategic analytics: how do you use the numbers to make informed decisions about your pt population
33
what is the big picture behind classifying analytics (the slide with the graph on it?)
you take a piece of data and want to end up with an action based on this which is an actionable insight
34
QAPI stands for what run through what
Quality Assurance Performance Improvement Medicare
35
In terms you learned, what are the three things QAPI says need to happen
RCA - document events of any kind analytics and data reporting (quality indicator data) DMAIC, PDSA: come up with an action plan
36
three things needed for a structured approach to individual performance improvement
1) set clear expectations 2) verify skills 3) hold staff accountable: make a timeline to review, include follow ups, document and stick to it; i.e. consequences if not
37
individual performance improvement is the job of a leader or a manager?
manager!!!