Deliver Changes Flashcards
What are the 4 advantages of a COTS solution?
Cheaper to buy
Faster implementation
Support and maintenance packages available from vendors
Software up to date with the latest regulations
What are the 4 disadvantages of a COTS solution?
Lack of competitive advantage
No perfect fit so customisation required
Small % of features used
Integration effort required
What are the 4 different implementation options?
Phased - minimal disruption to workforce
Parallel - run new & old systems together
Pilot - trial in 1 area before implementing to all areas
Bing bang - faster roll-out & cheaper
What is the SARAH model?
Reactions workforce goes through when forced into a change:
Shock - when hearing about a change initiative as used to present ways of working
Anger - as they begin to understand the implication of the change and leaders driving them
Rejection - of the change idea to carry on how things are today
Acceptance - getting used to the change idea and starting to embrace it
Hope - see the benefits of the change
How do you use the SARAH model in implementation stage?
We include actions to take for each stage to help the users get used to the change.
Actions are added to the Benefits Map and the Implementation plan.
